On CALL Mechanical Services

5.0
147 reviews

About

HVAC Contractor
On Call Mechanical Services of Staten Island installs, repairs and services all brands of furnaces, boilers, and central air conditioning equipment.

Location

On CALL Mechanical Services
101 A Veterans Road West, Richmond County, NY
10309, United States

Hours

Reviews

5.0
146 reviews
5 stars
142
4 stars
3
3 stars
0
2 stars
0
1 star
1

What are people saying?

AI-generated from recent customer reviews

Professionalism

Customers consistently praised the professionalism and expertise of the technicians, noting their courteous and respectful demeanor.

Timeliness

Many reviews highlighted the quick response times and punctuality of the service team, often arriving within hours of a call.

Quality of Work

The quality of installation and repairs was frequently commended, with customers expressing satisfaction with the thoroughness and effectiveness of the services provided.

Customer Service

Reviewers appreciated the friendly and helpful customer service, with many mentioning the willingness of staff to explain issues and solutions clearly.

Affordability

Several customers noted the reasonable pricing for services, often highlighting the fair estimates provided for repairs and installations.
  • JC
    john conry
    Sep 10, 2025
    5.0
    Have used On Call for years, they held old system together for at least two years past usage end and when system finally died, did the replacement in an incredibly professional way. Gene, one of the partners, was understanding when I had to stall for installation and worked to find the best price with the Service Manager who’s name escapes me at this moment but was a pleasure to deal with. In addition, disposal and clean up made it look as if nothing ever happened. Chris and Vin did the install and the Service Manager, whom did estimate and set up, all were professional, knowledgeable and genuinely nice people. I would recommend On Call for both Service and new installation. Our thanks to all. J&K
  • EG
    Ellen Garvin
    Sep 7, 2025
    5.0
    I highly recommend On Call ! They have quickly and efficiently taken care of my extensive AC issues. And their HANDYMAN service has been extremely helpful for several jobs around the house. They are quick to respond, are processional and polite, all at reasonable prices. Thank you Gene Keylin!
  • CG
    Cgil45@gmail.com Gilmore
    Aug 4, 2025
    5.0
    Great service and honest people put in my new system and honest and had need some work done very pleased .will always use their service100 percent .
  • CS
    Carl Schlichtinger
    Jul 21, 2025
    5.0
    We found “On Call Mechanical Services” to be our only choice when we need service for HVAC and for our Mr. Slim split system. Recently in regular cleaning of one unit of our 15-year-old Mr. Slim 3-unit system, it sprang a refrigerant leak. This can be an expensive deal as parts for this unit, and its outdoor condenser are no longer available, and newer parts are not compatible with the present condenser 3-unit system. So, without original parts we were faced with replacing all that we have in place at great expense of thousands of dollars. Gene at On-Call responded quickly and assessed the coil leak. He presented us with the solution of “performing Surgery” on the coil. We agreed with his diagnosis. The operation was on July 19, 2025. The unit was placed back in service with full capacity. It runs better than before. Although the “surgery” was risky, “plan B” was an inconvenient and expensive option. We highly recommend “On Call Mechanical Services.” They are knowledgeable and offer straightforward honest assessments of the job with follow-up support all at a reasonable price. Carl & Lynne Schlichtinger, Bay Terrace, Staten Island, NY
  • KC
    Karen Colon
    Jul 8, 2025
    5.0
    Of course during the heatwave my 20 yr old A/C unitspread it's wings and flew to the great condenser field in the sky. Thankfully Eddie, Vinnie, Damian & Daniel were able to save the day. They were all very respectful pleasant young men. They explained everything and even answered questions. Arrived at scheduled time. Removal of old unit, installation of new in just under 6 hours. Personal, polite, professional. Highly recommended using their services!

Frequently Asked Questions About On CALL Mechanical Services

What services does On CALL Mechanical Services provide?

On CALL Mechanical Services installs, repairs, and services all brands of furnaces, boilers, and central air conditioning equipment.

Where is On CALL Mechanical Services located?

The business is located at 101 A Veterans Road West, Richmond County, NY, 10309, USA.