Arctic Mechanical Heating & Cooling

4.9
454 reviews

About

HVAC ContractorAir Conditioning ContractorHeating Contractor
Resolve your HVAC problems the right way. Founded in 1997, Arctic Mechanical offers comprehensive HVAC services in Westchester and Fairfield Counties. Our services include heating, ventilation, and air conditioning repair and installation. Due to our highly trained and professional staff of 32 employees, we are able to handle a wide variety of commercial and residential HVAC projects. The primary goal of our company is to exceed each customer's expectations. Not only do we provide exceptional heating and air conditioning services, but we establish strong, long-lasting business relationships with our customers by promoting the integrity of our people. You can always expect quality work and an outstanding customer experience.

Details

  • Onsite servicesAvailable

Location

Arctic Mechanical Heating & Cooling
460 N Main Street, Port Chester, NY
10573, United States

Hours

Reviews

4.9
454 reviews
5 stars
432
4 stars
14
3 stars
3
2 stars
0
1 star
5

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as knowledgeable, courteous, and professional in their service.

Timeliness

Many customers appreciated the prompt arrival of technicians and quick response times for service requests.

Customer Service

The customer service team is noted for being responsive, helpful, and caring, enhancing the overall customer experience.

Quality of Work

Customers frequently praised the quality of work performed, including thorough diagnostics and effective repairs.

Cleanliness

Technicians are commended for maintaining cleanliness during and after service, ensuring a tidy work environment.
  • JL
    Jenny Lee-Platek
    5 days ago
    5.0
    I've used Arctic to replace my heating and cooling systems. They have always been very responsive and helpful. Since then, my assigned technician Nelson has serviced my A/C and heating system. He is very knowledgeable and helpful as well, and always on time for his appointments. I highly recommend Arctic for all your HVAC needs.
  • EN
    Enton Nikaj
    5 days ago
    5.0
    A team of professionals from the people in the office to the people in the field. Execute per agreed plan on new install, communicated effectively choices of product and price variations. Show up as agreed on maintenance & as needed one of emergencies and / repairs. Strongly recommend Mark P. and his team
  • AM
    arina margulis
    6 days ago
    5.0
    Nelson was here to help me set up the Wi-Fi thermostat system. I couldn’t have found a nicer more professional person that helped me through this to set the system up. Again his name is Nelson and I thank him very much.
  • MH
    Maria Hryckowian
    Nov 14, 2025
    5.0
    I’ve used Arctic for about 5 years They installed my HVAC system and have provided service since the installation. All technicians have been great Especially Nelson- he goes above and beyond, is respectful and leaves everything as clean as he found it
  • EP
    E Pittman
    Nov 13, 2025
    5.0
    Nelson is great and I always request him for service. Arrives within the allotted window of time and is super friendly.

Frequently Asked Questions About Arctic Mechanical Heating & Cooling

What services does Arctic Mechanical Heating & Cooling provide?

Arctic Mechanical offers comprehensive HVAC services, including heating, ventilation, and air conditioning repair and installation for both commercial and residential projects.

What brands does Arctic Mechanical specialize in?

The company services and sells most brands but primarily focuses on Trane, Mitsubishi, and Lennox.