Business Details
About
HVAC ContractorAir Conditioning ContractorHeating Contractor
Resolve your HVAC problems the right way. Founded in 1997, Arctic Mechanical offers comprehensive HVAC services in Westchester and Fairfield Counties. Our services include heating, ventilation, and air conditioning repair and installation. Due to our highly trained and professional staff of 32 employees, we are able to handle a wide variety of commercial and residential HVAC projects.
The primary goal of our company is to exceed each customer's expectations. Not only do we provide exceptional heating and air conditioning services, but we establish strong, long-lasting business relationships with our customers by promoting the integrity of our people. You can always expect quality work and an outstanding customer experience.
Details
- Onsite servicesAvailable
Location
Arctic Mechanical Heating & Cooling
460 N Main Street, Port Chester, NY
10573, United States
Hours
Reviews
4.9
469 reviews
5 stars
446
4 stars
14
3 stars3
2 stars0
1 star6
What are people saying?
AI-generated from recent customer reviews
Technician Quality
Customers consistently praised the technicians, particularly Nelson, for their professionalism, knowledge, and attention to detail.
Customer Service
The customer service team received high marks for responsiveness and helpfulness, with many customers noting their positive interactions.
Timeliness
Many reviews highlighted the punctuality of the technicians, who often arrived on time or even ahead of schedule.
Installation and Maintenance
Overall, customers expressed satisfaction with both installation and maintenance services, noting thoroughness and professionalism.
Mixed Experiences
A few customers reported issues with accountability and follow-up on repairs, indicating some inconsistency in service quality.
- MDMichael DunleavyJan 5, 20265.0Our heat went out on the afternoon/evening of 12/29. I called the next morning and a tech was dispatched. He told me the boiler should be replaced. They gave me a quote and we put the order in that morning. A team came the next morning with the new boiler and all the parts. They worked all day and got the heat and hot water going by the end of the day (12/31). It was a focused response to the issue. Artic Mechanical did a great job and we are very happy!
- RIRichard Dennis IIIDec 26, 20255.0Artic Mechanical came to our house first thing in the morning on Christmas Eve when our boiler went down and got us up and running. Nelson and Manny were able to diagnose a complex issue and get the boiler running again in short order. They were super professional, friendly, comprehensive (sent two technicians), and knowledgeable. Highly recommended Arctic Mechanical!
- MPMary Eileen PufahlDec 23, 20255.0We had a problem with the thermostat controlling the heat. Nelson checked the problem and tested it to make sure it was working fine. He was very helpful and answered all our questions.
- KCK ChanningDec 16, 20255.0Artic put in my heating aircon & installed a new water heater for me a few years back. I signed up with them for an annual service contract and it was great decision-they sent out Nelson the first time and so appreciated his attention to detail and giving me tips on how to manage them all! Every time he returns I get the same great service!
- JDJoseph DiGuglielmoDec 12, 20255.0As always, Christina and the service staff are eager to help and very responsive. Nelson has been to our home in the past and is a very knowledgeable technician. He is polite and always leaves a clean work space. If you are looking for a great HVAC company, hop on the Arctic Express!
Frequently Asked Questions About Arctic Mechanical Heating & Cooling
What services does Arctic Mechanical Heating & Cooling provide?
Arctic Mechanical offers comprehensive HVAC services, including heating, ventilation, and air conditioning repair and installation for both commercial and residential projects.
What brands does Arctic Mechanical specialize in?
The company services and sells most brands but primarily focuses on Trane, Mitsubishi, and Lennox.
What are the business hours of Arctic Mechanical Heating & Cooling?
Arctic Mechanical is open 24 hours a day, 7 days a week, providing full access every day of the week.
Where is Arctic Mechanical Heating & Cooling located?
They are located at 460 N Main Street, Port Chester, NY 10573, United States.
How can I contact Arctic Mechanical Heating & Cooling for HVAC services?
You can contact them by phone at +1 914-934-8301 or email at info@arctic-mechanical.com.
Does Arctic Mechanical Heating & Cooling offer online estimates and onsite services?
Yes, they offer online estimates and provide onsite HVAC services.
Is Arctic Mechanical Heating & Cooling a small business?
Yes, Arctic Mechanical Heating & Cooling is classified as a small business.
Which nearby place offers plumbing and HVAC services like Arctic Mechanical?
New Century Home Services nearby also provides plumbing and HVAC services, which can be an option for additional or specialized needs in the area.
What are some nearby places to visit for home improvement before visiting Arctic Mechanical?
You can visit The Golden Horn, which is a carpet store and home improvement store, or Natures Essence, another home improvement store nearby, for related home upgrades.
Are there any nearby places to relax or dine after visiting Arctic Mechanical?
Yes, The Clydesdale Pub & Grill is a nearby pub and American restaurant where customers can enjoy food and drinks after their visit.