Brand Certified
FIRST ONSITE Property Restoration
3.9(7 reviews)
Certified by FIRST ONSITE Property Restoration • Apr 26, 2026
Business Details
280 Madison Avenue, New York, NY
10016, United States
Certified by FIRST ONSITE Property Restoration • Apr 26, 2026
(212) 447-6767
Certified by FIRST ONSITE Property Restoration • Apr 26, 2026
https://firstonsite.com/locations/view/us/ny/new-york/280-madison-avenue
Certified by FIRST ONSITE Property Restoration • Apr 26, 2026
About
Certified by FIRST ONSITE Property Restoration • Apr 26, 2026
Disaster RecoveryFire & Water Damage RestorationFire Disaster RecoveryFlood Disaster RecoveryWater Damage RestorationMold RemovalBuilding Restoration ServiceFirst Onsite
First Onsite is a leading commercial disaster restoration and reconstruction company serving all 50 U.S. states and Canada. We specialize in water damage restoration, fire and smoke damage, mold remediation, and full property reconstruction for healthcare, education, retail, and more. Available 24/7, 365 days a year, our teams respond fast to minimize downtime and business interruption. With 110+ locations across North America, we combine local response with national resources at any scale. Contact us today at 800.622.6433 to build your pre-loss plan or get emergency help now.
Details
- Requires appointmentNot available
- Online appointmentsNot available
- Onsite servicesAvailable
- On-site parkingAvailable
Location
Certified by FIRST ONSITE Property Restoration • Apr 26, 2026
FIRST ONSITE Property Restoration
280 Madison Avenue, New York, NY
10016, United States
Hours
Certified by FIRST ONSITE Property Restoration • Apr 26, 2026
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
3.9
7 reviews
5 stars
5
4 stars0
3 stars0
2 stars0
1 star
2
- PRPeter Rudoy1 day ago5.0Matthew sent a team in and had our bedroom completely restored in a matter of days. Communication was seamless throughout the entire process. We're very happy with the end result.
- AAArlyneSep 15, 20255.0I had a small fire in my apartment kitchen that caused everything in the kitchen, including the inside of my cabinets, to be covered with smoke and soot. There was no physical damage, but it was awful. My insurance broker recommended Matthew Torrres, a project director at the Manhattan location First Onsite Property Restoration. He quickly came , gave me a very fair estimate and we set a date to do the work. The crew that came to clean was excellent, headed by Julian. My kitchen looks better than ever. I would highly recommend First OnSite for any restoration project.
- DDDavidMay 12, 20251.0They deserve 0 stars. Did some work in 2023 which was incomplete and caused more damage to my floor and cabinets which they never repaired (the damage I hired them for was for the ceiling and walls); then they sent me a bill for 3 times the estimate; my insurance pointed out to them where they had illegally overcharged and told them to send me a new corrected invoice; they never did and after multiple phone calls and emails, never heard from them again until 2 years later when they sent me to collections without any attempt to contact me by email, mail, or phone call first. Called them multiple times thereafter and each time was told there was no one available to speak with me because the New York office did not have a working phone, and that someone would call me back within 2 business days. 4 weeks and 5 follow up calls from me later and still no return call. This is a scam. Stay far away from them. I will have to take legal action against them.
- ISIeshia SmallwoodJun 20, 20245.0I love working with this company! They provide the most professional top-tier service with phenomenal customer care. FIRST ONSITE is always responsive and follows up with us to keep us informed throughout the entire process. I highly recommend them for any disaster recovery or restoration work.
- DGDavid GalarzaNov 14, 20235.0I had a flood in my storage room with a half of inch of water on Thursday night. They responded immediately to my call and arrived to the building within a couple of hours. They had the area cleaned and smelling good in 3 hours. They did an amazing job and I highly recommend them.
Frequently Asked Questions About FIRST ONSITE Property Restoration
What type of services does FIRST ONSITE Property Restoration provide?
FIRST ONSITE offers comprehensive disaster restoration and property reconstruction services including water damage, fire and smoke restoration, mold removal, and storm restoration across North America.
Is FIRST ONSITE Property Restoration available for emergencies?
Yes, they provide 24/7 emergency response services 365 days a year to quickly address disaster situations and minimize downtime.
Where is FIRST ONSITE Property Restoration located?
They are located at 280 Madison Avenue, New York, NY 10016, United States.
What are the office hours for FIRST ONSITE Property Restoration?
Their emergency response team is available 24/7, but the administration office is closed on evenings and weekends.
How can I contact FIRST ONSITE Property Restoration?
You can reach them by phone at +1 212-447-6767 or toll-free at +1 800-362-9667. Additional contact info is available on their website.
Does FIRST ONSITE Property Restoration serve outside New York?
Yes, they offer coast-to-coast coverage across all 50 states in the U.S. and Canada.
Can you recommend places near FIRST ONSITE Property Restoration for a meal?
Yes, the Mediterranean restaurant CAVA is nearby and offers fresh salad bar options, ideal for a quick and healthy meal before or after your visit.
Are there any health or wellness services near FIRST ONSITE Property Restoration?
Nearby wellness options include Fifth Avenue Physical Therapy and Wellness, PC for physical therapy, and Ronald Pratt Acupuncture for acupuncture treatments.
Is there counseling and mental health support close to FIRST ONSITE Property Restoration?
Yes, several nearby providers like SAE Behavioral Health Consulting, Inner Pathways Marriage and Family Therapy, and Oleksandra Chumak Mental Health Counseling offer counseling and mental health services.
What industries does FIRST ONSITE Property Restoration serve?
They cater to essential industries including healthcare, education, retail, and residential properties, providing expert planning, remediation, restoration, and reconstruction.
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