NH Ross

Reviews

• AH

  arzoo hussain

  2 days ago
  5.0
  I had a great experience with Mohammed and Brian from Ross. They handled my boiler maintenance and the installation of my mini splits, and everything was done smoothly and professionally. From start to finish, they were friendly, knowledgeable, and took the time to explain everything clearly. Jose, who initially came out for the consultation, was also excellent. They were very informative and helpful in guiding us through the best options for our home. Overall, the entire team was professional, efficient, and easy to work with. I would highly recommend Ross to anyone looking for reliable and high-quality service.
• JH

  Jule Huston

  Apr 3, 2026
  5.0
  Amazing company Paul is the man great costumer service and wasn't pushy on getting things done either. He was honest about prioritizing things and looking forward to finishing all the jobs with him. Thanks Paul for making home safer and God Bless. He was also the same person I ran into in the area that referred me to company and was surprised I signed up so fast when he came to my house thanks for everything PAUL.
• SK

  Susan Krol

  Mar 30, 2026
  1.0
  We were charged over $700 to install a replacement flush valve assembly. Retail value of the part is, generously, $30. Time spent on the job was 1/2 hour. Apparently the labor rate per hour at NH Ross is over $1200 per hour. Beware!
• AG

  ARTIE GRANIELA

  Mar 22, 2026
  3.0
  Based on recent service call and quote for entire tankless system I give NH Ross a solid 5 rating. Both the technician, John, and sales rep., Jose were courteous, knowledgeable and very professional. Our cast iron boiler did the job for the last 23 years, however, recently the unit was costing us money so with the guidance of John @ Jose and some research we opted to go with the tankless system. This is an investment so prepare to spend some bucks but based on everything I was told these systems are worth the outlay. Installation is tomorrow so hopefully I will add additional positive comments. 🤞🙏 So installation is complete, took entire day Monday then another few hours on Tuesday. Lead tech Ty is fantastic, awesome professional. Unfortunately he was accompanied by inferior help yet was able to provide a clean installation time will tell if the system lives up to expectations. Now on the sales side, honestly thought I was buying a car not a heating system. Typical sales man comes in and if the sale isn’t instantaneous the old let me call the manager trick. After a brief conversation about my “needs” manager put is on hold and when he got back on $5k was cut off the price IF, cash deal, IF the installation was Monday, please note this was Saturday when we got the quote. Amazing how the manager was available on a Saturday but not on Monday when I called to ask a question about a water softening system, still have not received a call back but I’m not holding my breadth not to I care to get a call back. My advice to anyone dealing with their sales team, do your homework and DON’T let them pressure you for a fast decision. So, Ty the tech gets 5 stars, sales ah!
• TM

  Tiffany Makely

  Mar 18, 2026
  5.0
  I just signed up for NH Ross’ Anchor club last month to have them do home inspections of everything. Paul who does the electric for the company, came to my house and went over everything with me, any concerns I had I was able to ask and he answered all of my questions and concerns. He was very respectful, courteous and kind. I did not feel pressured into signing anything or do any work on the spot. I appreciated that he printed out everything for me and the options they had for work to be done in the future. I recommend this company 100%. They also replaced my old boiler with a new one and it has worked fantastic since. They have gained my trust and I really like how flexible and accommodating they are. I also enjoy how they are truly a one stop shop.

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