Business Details
About
Water Damage RestorationFire & Water Damage Restoration
ServiceMaster By American Restoration Services is a 24-hour Long Island fire, flood/ water, mold removal & remediation company. We are a family-owned company serving Long Island and the Tri-State Area for over a decade. ServiceMaster is a hundred year old company that is nationally recognized and locally owned.
Details
- Onsite servicesAvailable
Location
ServiceMaster by American Restoration Services
22 Scouting Boulevard, Medford, NY
11763, United States
Hours
Reviews
4.9
41 reviews
5 stars
40
4 stars0
3 stars0
2 stars0
1 star
1
- LDLinda DistefanoSep 18, 20251.0They are not a BBB ACRETIDED COMPANY. The company came into a Restoration Situation that became a DISASTER after ripping down ceilings and removing carpeting WITHOUT ENCLOSING AREA OF WORK. EVERYHING IN MY BASEMENT ALL FURNITURE AND GRANDCHILDRENS ITEMS WERE COVERED IN SHEETROCK DUST. I AT 74 YEARS OLD BROUGHT MOST OF THE CHILDRENS ITEMS UPSTAIRS TO CLEAN N SANITIZE...AFTER THEY CREATED SUCH A DISASTER I HAD THEM BACK ONLY TO CLEAN UP THEIR DISASTER AND WOULD NEVER...EVER...HAVE THEM IN MY HOME AGAIN....BEWARE!
- KGkelly gusewMay 31, 20255.0First of all, my apologies for the delay in posting this. So, our crawl space had flooded and created steam due to a leaking hot water pipe. Well, after placing a call to Service Master, within a very fast time period, one of their employees, Michael, arrived at our house to help us. His calm and kind demeanor helped us to stay level during a stressful situation. He took care of all of our requests and was genuinely a kind person. He stayed the course until we were satisfied which was really appreciated! I would definitely use this company again...thanks again Michael!
- WGWil GiamboneApr 7, 20255.0I had smoke damage in my home, and ServiceMaster came in and took care of everything with incredible professionalism. They were extremely meticulous in their work, making sure every detail was addressed. The entire process was handled efficiently, and they finished quicker than I expected without compromising on quality. I’m very impressed with the results and highly recommend ServiceMaster to anyone in need of restoration services. Joe and his crew truly went above and beyond.
- SGSteven GiacoloneApr 7, 20255.0Highly recommend! ServiceMaster by American Restoration was fast, professional, and did an excellent job with our recent water damage. They were responsive, clearly explained the process, and the quality of their work was top-notch. Very satisfied with their service!
- LCLinda ChristianApr 7, 20255.0“We recently experienced water damage in our home, and we were so very thankful to find Service Master by American Restoration to help us with the restoration. From the initial call to the final inspection, all of their staff especially Joe & Karin were professional, courteous, and kept us informed every step of the way. They worked quickly and efficiently to dry out my property, and their attention to detail was very impressive. The final result is amazing - our home looks better than ever, and we are so grateful to have hired Service Master by American Restoration Service. I highly recommend them to anyone who needs water damage restoration or any other restoration services. Thank you again for your excellent work!"
Frequently Asked Questions About ServiceMaster by American Restoration Services
Is there anything that can be done regarding the smoke smell from fire damage?
Our team can implement specialized techniques to mitigate and potentially eliminate the smoke odor resulting from fire damage.
Do the drying fans have to stay on?
The drying fans must operate continuously, 24 hours a day, from the moment of installation until we remove them. This ensures our drying standards and methodologies are strictly adhered to.
What should I do right after discovering water damage?
Upon discovering water damage, take these immediate steps: 1) halt the water source, 2) disconnect electricity in the affected area, 3) document the extent of damage, and 4) contact our services promptly.
Is it safe to re-enter my home after a fire?
Re-entry should be delayed until a professional has confirmed both the structural integrity of the building and the safety of the air quality.
Can I remove mold myself?
Self-removal of mold is not advisable. Incorrect removal procedures can lead to spore dispersal, potentially exacerbating the problem.
Do you work with insurance companies
We collaborate with insurance providers to assist with necessary documentation and ensure accurate billing processes.
What items can be salvaged after disaster?
Our restoration team conducts a thorough assessment and attempts to clean and preserve furniture, electronics, documents, and personal belongings. These items are securely stored until they can be returned to your home. The extent of salvageability may vary depending on the severity of the damage.
Can you store the contents of my home will being repaired?
Depending on the specific circumstances of your situation, either your insurance company or our service may be able to provide storage for your belongings during the repair process.
What specialized services does ServiceMaster by American Restoration Services offer for fire damage?
They provide specialized techniques to mitigate and potentially eliminate smoke odor resulting from fire damage.
Is it necessary to keep drying fans on continuously after water damage?
Yes, drying fans must operate 24/7 from installation until removal to meet drying standards.
What steps should I take immediately after discovering water damage?
Stop the water source, disconnect electricity in the affected area, document the damage, and contact ServiceMaster promptly.
Is it safe to re-enter a home after a fire?
Only after a professional confirms structural integrity and air quality safety should you re-enter your home.
Can mold be safely removed without professional help?
Self-removal is not recommended as improper procedures can spread mold spores and worsen the problem.
Does ServiceMaster by American Restoration Services coordinate with insurance companies?
Yes, they collaborate with insurance providers to assist with documentation and ensure accurate billing.
Can ServiceMaster store personal belongings during home repairs?
Depending on your situation, storage for belongings during repairs may be provided by your insurance or their service.
What payment methods does ServiceMaster accept?
They accept American Express, Cash, Check, Discover, and Mastercard.
Can you recommend nearby places to visit or use when visiting ServiceMaster by American Restoration in Medford, NY?
Nearby, you can visit Determined Strength and Performance gym, check out Central Air Systems for HVAC needs, or stop by Long Island Vinyl for automotive services.
How can nearby automotive shops assist customers of ServiceMaster by American Restoration?
Customers can visit nearby automotive repair and detailing shops like Long Island Vinyl or Any Part Auto Parts for vehicle maintenance while their home is being restored.
Are there any nearby wellness or medical facilities around ServiceMaster by American Restoration?
Yes, nearby you can find Tree of Life Healing Therapies for massage therapy, Hyperbaric Medical Solutions, and MIA Wellness for counseling and mental health services.