Chivalry Plumbing, Heating & Cooling is a Massapequa plumbing company offering emergency service and 24/7 availability to residential and commercial property owners. Their techs offer assistance with everything from a dripping faucet to main water line damage. They are prepared to help with plumbing basics, like a backup toilet. They also have the capacity to handle leak detection in a large commercial space. Property owners who call on Chivalry Plumbing, Heating & Cooling can be confident that they’ll receive prompt responses, get dependable work, and have it all done at a fair price. To help customers manage financial concerns, they offer both financing and payment plans. And their work is backed up by a warranty. Call us today!
Technicians are consistently described as knowledgeable, professional, and courteous, providing excellent customer service.
Response Time
Customers appreciate the quick response times, often receiving same-day service for urgent issues.
Pricing Concerns
Some customers expressed dissatisfaction with high service fees, particularly for emergency calls, feeling it was excessive.
Quality of Work
Overall, the quality of work is praised, with many customers noting thoroughness and attention to detail in repairs and installations.
Customer Communication
The company is commended for clear communication throughout the service process, ensuring customers are informed and comfortable.
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Patrycja Zolopa
2 days ago
1.0
Disaster and a total headache!
We were not getting hot water in our Kohler shower system. Had four plumbers come from this company to try and replace it, each one said something different. After replacement parts for our shower head were ordered by this company, another plumber from the SAME company refused to install it due to a liability issue and his boss telling him not to install it. Quick to give us an estimate for almost $4,000 to rip up our brand new shower tiles and replace the whole shower body.
ML
mark lorner
Jan 5, 2026
1.0
Unclogging kitchen sink with a 35 ft snake in less than half hour with flat rate was over $400 and googling this job should be less than half this fee! Had a handyman in my community snake it just 4 months prior and was good for awhile so assumed the problem was more serious as I don’t put grease or food down my drain and only live there on weekends! Your service has only been tested on one weekend so far so time will tell! One star for price!!!!!!
BG
Bruce Green
Jan 2, 2026
5.0
First and foremost I’m not a review writer… However the professionalism, honesty and integrity that Nick and Rich exemplified was stellar. I am extremely calculated and picky about who I let enter my home and can spot a bs artist a mile away. My boiler stopped working in the middle of the night and as a family man my whole world was upside down and couldn’t do anything until my heat was working again in this frigid weather and these guys were exactly what I needed they gave me my price upfront and never tried to price gouge me and moving forward as long as Nick and Rich are apart of Chivalry I’m not calling anyone else for all my plumbing needs 💯 and whoever the owner of this company is should be proud of how well they represent the company !
ES
Evan Schantz
Dec 30, 2025
5.0
I’ve been having minor issues with my oil burner for a few weeks now so I called Chivalry on Monday 12/29. By 11:30 am Tuesday 12/30 they had a wonderful technician named Nick at my house. Nick was very professional, knowledgeable, honest, and did really nice job and clean work. I’d highly recommend Chivalry. From the initial phone call through the repair itself, this company was professional and made things really easy for me. Very reasonable rates as well. If you’re having heating or cooling problems, this is the company to call.
RC
Russell Cook
Dec 25, 2025
3.0
The technician was polite and professional, but overall the visit was disappointing.
We were charged over $300 for a service call, and no diagnostic work was ultimately performed. We were told that our Slant/Fin CHS boiler is no longer supported, so troubleshooting was not pursued, and the recommendation was full boiler replacement.
A replacement estimate was provided, but it was very high. We clearly explained that we wanted to keep our indirect hot water yet the recommended replacement was a combi boiler, which did not align with our stated preference or existing setup.
The boiler was operating before and after the visit, and the issue prompting the call was a single, self-clearing ignition retry, so we were hoping for at least a basic diagnostic assessment.
If the company does not service unsupported equipment, that is understandable — but that should be clearly communicated before scheduling, especially when a full diagnostic fee is charged.
Frequently Asked Questions About Chivalry Plumbing, Heating & Cooling
What services does Chivalry Plumbing, Heating & Cooling offer?
Chivalry Plumbing, Heating & Cooling offers 24/7 emergency plumbing services including faucet repairs, leak detection, backup toilet assistance, and main water line damage repair for residential and commercial properties.
Is Chivalry Plumbing, Heating & Cooling available for emergency services?
Yes, they provide emergency services and are available 24/7.
What payment options are accepted at Chivalry Plumbing, Heating & Cooling?
They accept American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
Does Chivalry Plumbing, Heating & Cooling offer any financing or payment plans?
Yes, financing and payment plans are available to help manage financial concerns.
What are the operating hours of Chivalry Plumbing, Heating & Cooling?
They operate 24 hours a day, 7 days a week, every day of the year.
Where is Chivalry Plumbing, Heating & Cooling located?
Their address is 5620 Old Sunrise Highway, Massapequa, NY 11758, USA.
How can I contact Chivalry Plumbing, Heating & Cooling?
You can call them at +1 516-402-3200 or email service@callchivalry.com.
What are some nearby recreational venues to Chivalry Plumbing, Heating & Cooling?
Nearby recreational venues include Long Island Sports Dome, The Fieldhouse Sports Complex Massapequa, and MGA Gymnastics, perfect spots to visit before or after your service appointment.
Are there any nearby automotive services close to Chivalry Plumbing, Heating & Cooling?
Yes, nearby automotive services include Centerline Collision, E & M Auto Service, and Massapequa Transmission Inc, useful if you need vehicle maintenance during your visit.
Can I find nearby storage or landscaping services near Chivalry Plumbing, Heating & Cooling?
Yes, you can find Extra Space Storage and Safeguard Self Storage for storage needs, as well as Olsen Brothers Tree Surgery Inc and D&D Landscape Design and Construction for landscaping services in the vicinity.