Charles Krull & Son, Inc. Plumbing & Heating

Reviews

• JG

  Jen Graham

  Mar 15, 2026
  5.0
  Awesome
• AK

  Arash Kani

  Mar 14, 2026
  1.0
  Updated Review: Ironically, Chris’ blow off email with regard to my concerns claimed my system had no leaks. Because of that, I went to check my boiler room where there was weeping at the patch area. I had good luck finding help on Thumbtack and Angi to help fix the issue. I have spoken to a dozen trades folks about the fix since this visit only to get a dozen different opinions. No plumber I reached out to with those sources had an issue with soldering the pipe and one suggested that my current predicament might have been an opened up pinhole caused by the compression. Updated Review: Had the water shutoff by the water company and called back to get someone in right after the water shutoff in the AM. Larry and Cole came to the job. Larry took a look at my issue and pointed out the shark bite fittings. There were 2 valves that were after the main valve that Larry claimed needed to be removed because of issues with the length of pipe. I asked for just the main valve to be replaced. He said he couldn’t because there wasn’t enough room. As he took a look at the system, he also mentioned they only do work on gas boilers which Chris had never mentioned during our initial consult. Given the complaints about the shark bites, I assumed they would be soldering all the new piping. As they started the work, I notice they were use Pro Press fittings and mentioned that I was apprehensive about them because of the electrical issues. Larry’s response was that no one soldered any more and the reason he had a torch in his trunk was just to removed old piping. As they finished I mentioned my concerns with how they had replaced the grounds on the system. Larry’s initial response was that it was an electrical issue that he had nothing to do with. When I started explaining the issues with corrosion and how it was placed on the fittings to explain my concerns, his response was that they never had problems with them. With only a year long warranty offered after they finished the job, it became clear they were doing the quick and easy option to get out of the job as quickly as possible. They spent 45 minutes on the work itself and some admin time. The total came out to over $1300 with a base price being reduced from a $548 per fitting number. If the quality of the work and guarantee wasn’t what it was(only 1 year, lack of cleaning corrosion, ProPress to get in and out as quickly as possible) I wouldn’t be complaining. I reached out to Chris to discuss my concerns. Chris called and didn’t understand my complaints. My electrician pointed out where their work resulted in it being against code. I faced the same issue later in the evening. Overall super disappointed having started with high hopes. Original Review: Had some intermittent issues with a boiler and called in the AM when Chris took the call just prior to opening. He had me send him pictures and video over email. Later that afternoon I called back and he returned the call, taking the time to discuss issues, suggest electricians that would retry be able to help, and get me started on making calls to the water company to get the main water line shutoff for the potential repair. Chris mentioned his disdain for the shark bite fittings that looked like a botched repair and I was comforted his guys would come out to solder on a solid connection. He was the only person I called who I felt like would come out if it was a true emergency. And pricing was fair for the trip out. To send out someone to the call would be $60. The two other places who offered help were asking for $200 as an initial fee with the same Monday timeline after a Friday call.
• ND

  Noreen Dalpiaz

  Feb 11, 2026
  5.0
  Our boiler stopped working on Super Bowl Sunday, one of the most frigid days of the year! We called Krull and Son at 2pm - Chris arrived at 4pm. Our boiler was repaired and the heat was working by 5pm!! This was OUTSTANDING!! Liz, in the office, was thorough, polite and very reassuring. Chris, the master plumber, was competent, service oriented, and honest. We could not be more satisfied!!! And in this world in which service is a lost art, we were delighted that we had called such a fantastic company!!!
• MC

  Mary Jo Clines

  Feb 9, 2026
  5.0
  Chris responded quickly to my call on the coldest day of the year and made the initial repair within an hour. He came back to do a more extensive installation and did a great job! I would definitely recommend Krull Plumbing !
• FB

  Frank A Boccio

  Jan 25, 2026
  5.0
  Chris is always quick, efficient and reliable.

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