Business Details
About
Flooring Store
Because we are locally owned and have been in business for 45 years, our staff offers years of real world flooring experience and knowledge not often found in the large national chain stores. We proudly serve Johnson City, Horseheads, Ithaca, Binghamton, and surrounding areas.
We want to help you make the right flooring and installation decisions for your home and business to ensure your satisfaction for years to come.
The sales team is dedicated to making your first choice the right choice. We do the measuring, the installation, we guarantee the results! We are proud to serve Johnson City, Horseheads, Ithaca, Binghamton, and the surrounding areas.
Location
Warehouse Carpet & Flooring Outlets
500 Reynolds Rd, Johnson City, NY
13790, United States
Hours
Reviews
4.7
230 reviews
5 stars
197
4 stars
15
3 stars
6
2 stars2
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and knowledgeable staff, particularly highlighting Yihua for his exceptional service.
Installation Quality
While several reviews commended the quality of installation, there were notable complaints about inconsistent workmanship and communication issues during the installation process.
Communication Issues
Multiple customers reported problems with communication, including delays in responses and lack of follow-up from management regarding installation concerns.
Overall Satisfaction
Overall, many customers expressed satisfaction with their purchases and the final results, although some had significant issues that affected their overall experience.
- DMdonald mcphersonJan 5, 20263.0Well the positive I can share would be the carpet looks great in the room. The negatives would be the installers were almost 2 hours late. Trying to communicate with them to ask questions was impossible. They left dirt marks from their shoes on the carpeting going from the front door up the stairs and to the room that was being carpeted. They also left a lot of debris from the installation on the carpet after they were done. There were marks all the way around the room on every baseboard that was recently installed. And they never installed the plate that meets the existing carpet from the hallway to the new carpet. To say the least I was very disappointed in the quality of the entire installation.
- PBPatty Becerril-DrapikowskiDec 4, 20255.0We had a very positive experience working with Warehouse Carpet & Flooring. Jeff is an excellent salesperson. He is very friendly, patient, and easy to work with. He is the number one reason we shop at WC&F. The gentleman who installed the carpet did a wonderful job. The two rooms look great with the new carpet.
- AWAndrew WilcoxDec 4, 20255.0Awesome experience all around. The floor looks amazing and the process couldn't of been easier.
- TJThomas JewellNov 30, 20255.0The entire experience with Warehouse Carpet Outlet was excellent. From getting the measurements, quote, and final installation, everyone was great to work with. The cost was reasonable and the installed carpet looks great! Very satisfied and would highly recommend them for your carpeting and flooring needs.
- GDGum dropNov 24, 20255.0Would like to start off saying that I love my new kitchen floor! Chevy and his crew did an amazing job and even went out of his way to get me a new piece of vinyl cause a mistake was made and the piece was cut short. Very good people who do amazing work, thank you warehouse carpet, I can now use my kitchen again.
Frequently Asked Questions About Warehouse Carpet & Flooring Outlets
What types of flooring services does Warehouse Carpet & Flooring Outlets offer?
Warehouse Carpet & Flooring Outlets offers a variety of flooring services including carpet, wood flooring, tile, luxury vinyl, rugs, indoor and outdoor tile, and sheet vinyl.
Where is Warehouse Carpet & Flooring Outlets located?
It is located at 500 Reynolds Rd, Johnson City, NY 13790, USA.
What are the operating hours of Warehouse Carpet & Flooring Outlets?
The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Which payment methods are accepted at Warehouse Carpet & Flooring Outlets?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Does Warehouse Carpet & Flooring Outlets serve areas outside Johnson City?
Yes, they also serve Horseheads, Ithaca, Binghamton, and surrounding areas in New York.
How long has Warehouse Carpet & Flooring Outlets been in business?
They have been locally owned and operating for 45 years, offering extensive flooring experience and knowledge.
Is there a way to see more about Warehouse Carpet & Flooring Outlets online?
Yes, they have a website at https://www.warehousecpt.com/ and a Facebook page at https://www.facebook.com/Warehouse-Carpet-Outlet-161201553133.
What nearby places can customers visit when coming to Warehouse Carpet & Flooring Outlets in Johnson City?
Nearby places include Factory by Beer Tree Brew (a brewery and pizza restaurant), Lourdes Health & Fitness gym, and Cup O' Jo Café coffee shop, which customers might enjoy before or after their visit.
Are there any nearby medical and rehabilitation centers near Warehouse Carpet & Flooring Outlets?
Yes, nearby medical facilities include Guthrie Johnson City Physical Performance and Rehabilitation, Guthrie Johnson City Pavilion, and Lourdes Weight Management center, which may be useful for customers seeking health services.
What shopping and entertainment options are available near Warehouse Carpet & Flooring Outlets?
Customers can visit nearby stores like Sears, Hot Topic clothing store, GameStop for video games, and entertainment venues like Dave & Buster's arcade and Glowgolf Ventures miniature golf course.