Gold Star Plumbing, Heating, & Cooling

4.7
674 reviews

About

Air Conditioning ContractorHVAC ContractorPlumberEmergency PlumbersHeating Contractor
Gold Star Plumbing, Heating & Cooling—on our way to save the day with trusted service, clear communication, and respect for your time.

Location

Gold Star Plumbing, Heating, & Cooling
200 Engineers Dr, Hicksville, NY
11801, United States

Hours

Reviews

4.7
674 reviews
5 stars
588
4 stars
33
3 stars
11
2 stars
9
1 star
33

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as professional, knowledgeable, and courteous, providing clear explanations of services.

Service Quality

Customers report high satisfaction with the quality of work performed, noting thoroughness and attention to detail.

Pricing Concerns

Some customers expressed concerns about high prices and perceived overcharging for services.

Communication

The business is praised for excellent communication, including prompt responses and keeping customers informed throughout the service process.

Customer Loyalty

Many customers express a strong willingness to return for future services and recommend the company to others.
  • CF
    Carol Fraser
    Nov 13, 2025
    5.0
    River was great
  • SK
    Sophia Kim
    Nov 12, 2025
    5.0
    Recommend gold star if you want replacing your heating system . Recently replaced my heating system, heat and water combo !!! Gold stars ⭐️ they are great team work 💕 I have tight time but they come over right on time and they working great !!! River Thompson replace every leaking hole and cleaned water flood Thank you 😊 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍 I love technician who is ””””Matthew Thompson “””” Amazing really SUPER professional !!!!!! He check my boiler every little by little , piece by piece super super professional Thank you soooo much!!! I wanted give 5000 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Also Anjelyne who is manager extremely kind, respectful of every my text messages, and make a time right !!! especially I’m not a good English and wrong spelling but she has patient slowly explained everything. Many many thank you Anjlyne 💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕 Definitely looking forward next project
  • GR
    Gloria Robertson
    Oct 25, 2025
    5.0
    Had to replace my gas furnace system and hot water tank. Contacted Gold Star Plumming heating and Cooling for a quote, their Secialist came and gave me a price which I agreed on. It was quite reasonable. Their Specialist came on the date and time agreed on. They were very professional, courteous and friendly, a pleasure to work with. They did a great job. They are my go to Plummers and they are highly recommended.
  • SO
    Steven Ochs
    Sep 29, 2025
    1.0
    Outrageously overpriced basically they look for a quick $179 service call and they don't expect to do the work. Tech came out to my house, the issue was the flute was not opening as it should. Tech gave me two choices do a tune-up for $600 which was not the problem. Or a tune-up and change the switch that was not working properly for $1,800. Basically he said he couldn't fix the switch without charging me the additional $600 for vacuuming out my gas boiler. The tech didn't even diagnose the problem as I showed on the problem as soon as you walked in. They also didn't have the part and would have to order it. Turns out the part costed $120 and I put it in myself. So basically I paid $179 to prove that even though I know nothing about boilers I was able to diagnose and fix it myself.
  • TC
    tony costa
    Sep 25, 2025
    4.0
    High price, great service by James

Frequently Asked Questions About Gold Star Plumbing, Heating, & Cooling

What services does Gold Star Plumbing, Heating, & Cooling provide?

Gold Star Plumbing, Heating, & Cooling offers plumbing, heating, and air conditioning services with trusted service and clear communication.

What are the business hours for Gold Star Plumbing, Heating, & Cooling?

They are open 24 hours a day, every day of the week, including weekends.