Technicians are consistently described as professional, knowledgeable, and courteous, providing clear explanations of services.
Service Quality
Customers report high satisfaction with the quality of work performed, noting thoroughness and attention to detail.
Pricing Concerns
Some customers expressed concerns about high prices and perceived overcharging for services.
Communication
The business is praised for excellent communication, including prompt responses and keeping customers informed throughout the service process.
Customer Loyalty
Many customers express a strong willingness to return for future services and recommend the company to others.
CF
Carol Fraser
Nov 13, 2025
5.0
River was great
SK
Sophia Kim
Nov 12, 2025
5.0
Recommend gold star if you want replacing your heating system .
Recently replaced my heating system, heat and water combo !!! Gold stars ⭐️ they are great team work 💕
I have tight time but they come over right on time and they working great !!!
River Thompson replace every leaking hole and cleaned water flood Thank you 😊
👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
I love technician who is
””””Matthew Thompson “”””
Amazing really SUPER professional !!!!!!
He check my boiler every little by little , piece by piece super super professional Thank you soooo much!!!
I wanted give 5000 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Also Anjelyne who is manager extremely kind, respectful of every my text messages, and make a time right !!! especially I’m not a good English and wrong spelling but she has patient slowly explained everything.
Many many thank you Anjlyne
💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕
Definitely looking forward next project
GR
Gloria Robertson
Oct 25, 2025
5.0
Had to replace my gas furnace system and hot water tank. Contacted Gold Star Plumming heating and Cooling for a quote, their Secialist came and gave me a price which I agreed on. It was quite reasonable.
Their Specialist came on the date and time agreed on. They were very professional, courteous and friendly, a pleasure to work with. They did a great job. They are my go to Plummers and they are highly recommended.
SO
Steven Ochs
Sep 29, 2025
1.0
Outrageously overpriced basically they look for a quick $179 service call and they don't expect to do the work. Tech came out to my house, the issue was the flute was not opening as it should. Tech gave me two choices do a tune-up for $600 which was not the problem. Or a tune-up and change the switch that was not working properly for $1,800. Basically he said he couldn't fix the switch without charging me the additional $600 for vacuuming out my gas boiler. The tech didn't even diagnose the problem as I showed on the problem as soon as you walked in. They also didn't have the part and would have to order it. Turns out the part costed $120 and I put it in myself. So basically I paid $179 to prove that even though I know nothing about boilers I was able to diagnose and fix it myself.
Frequently Asked Questions About Gold Star Plumbing, Heating, & Cooling
What services does Gold Star Plumbing, Heating, & Cooling provide?
Gold Star Plumbing, Heating, & Cooling offers plumbing, heating, and air conditioning services with trusted service and clear communication.
What are the business hours for Gold Star Plumbing, Heating, & Cooling?
They are open 24 hours a day, every day of the week, including weekends.
Where is Gold Star Plumbing, Heating, & Cooling located?
The business is located at 200 Engineers Dr, Hicksville, NY 11801, USA.
What payment methods does Gold Star Plumbing, Heating, & Cooling accept?
They accept cash, check, contactless payments, Discover, financing options, Mastercard, Visa, and Zelle.
Which counties does Gold Star Plumbing, Heating, & Cooling serve?
They serve Nassau County, NY and Suffolk County, NY.
How can I contact Gold Star Plumbing, Heating, & Cooling?
You can call them at +1 516-409-8555 or email info@goldstarservicetoday.com.
What nearby businesses could be useful before or after visiting Gold Star Plumbing, Heating, & Cooling?
Nearby businesses such as Lowe's Home Improvement for hardware and building supplies, Dan Computers for electronics, and The Cook’s Studio for cooking classes can complement your visit.
Are there other HVAC or plumbing services near Gold Star Plumbing, Heating, & Cooling?
Yes, The TurboChyll Company and Plumbing Emergency Rescue provide HVAC and plumbing services nearby you can consider.
Which nearby places can help with home improvement and repair needs?
Lowe's Home Improvement, PNP Craftsmen, and 1-800 Water Damage are local businesses offering home improvement, contracting, and damage restoration services.
Does Gold Star Plumbing, Heating, & Cooling have an online presence?
Yes, you can visit their website at https://goldstar-plumbing.com/, follow them on Facebook at 'Gold Star Plumbing, Heating & Cooling', Instagram @goldstarplumbing, and Twitter @goldstarplbg.