Gold Star Plumbing, Heating, & Cooling

4.7
686 reviews

About

Air Conditioning ContractorHVAC ContractorPlumberEmergency PlumbersHeating Contractor
Gold Star Plumbing, Heating & Cooling—on our way to save the day with trusted service, clear communication, and respect for your time.

Location

Gold Star Plumbing, Heating, & Cooling
200 Engineers Dr, Hicksville, NY
11801, United States

Hours

Reviews

4.7
686 reviews
5 stars
599
4 stars
35
3 stars
10
2 stars
9
1 star
33

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the professionalism, knowledge, and responsiveness of the technicians, particularly highlighting individuals like James and Anjelyne for their outstanding service.

Communication

Many reviews noted excellent communication throughout the service process, including timely updates and clear explanations of work and pricing.

Pricing Concerns

While most customers appreciated the quality of service, some expressed concerns about high prices and recommended getting multiple estimates before proceeding.

Timeliness

Customers frequently mentioned the punctuality of the service team, with technicians arriving on time and completing jobs efficiently.

Customer Satisfaction

Overall, the majority of reviews reflected high customer satisfaction, with many recommending Gold Star Plumbing for their plumbing and HVAC needs.
  • SP
    starfighter Poly
    5 days ago
    5.0
    The Gold star offers great service and the technician is very knowledgeable and professional. Will definitely recommend it!
  • BP
    Barbara Puchaczewska
    Jan 5, 2026
    5.0
    Great service. Before walking inside my house they put on the boot protectors. Explained everything thoroughly and in a manner where everyone would understand. Answered all the questions I had! 100% would recommend
  • LJ
    Linda Jacobs
    Dec 18, 2025
    5.0
    I had an excellent experience with Gold Star Plumbing, Heating & Cooling! Their team was professional, knowledgeable, and very responsive. From start to finish, the service was smooth and stress-free. They arrived on time, explained everything clearly, and made sure the job was done right. Special thanks to Anjelyne Martinez for her outstanding customer service—she went above and beyond to ensure everything was perfect. I highly recommend Gold Star for anyone looking for reliable and top-quality service!
  • DE
    Dustin Emola
    Dec 10, 2025
    5.0
    Incredible service and incredible Job well done. The Gold Star team went above and beyond today to replace my Combi-boiler system. I can’t thank the team enough for the expert work, advice and guidance. Thank you to James L., Matt T., River T., and Brandon C. Needed to add on to this for another top tier experience with the team mentioned above. They installed a brand new high quality central A/C system, new ductwork and a new ceiling cassette, while helping me navigate challenges with attic space to ensure optimal cooling and heating in my home. The experience was made even better with the consistent, friendly and knowledgeable communication from Anjelyne. Thanks again!
  • KM
    kathleen moncayo
    Dec 5, 2025
    5.0
    I had a leak from a pipe on my boiler that was only 2 years old. I immediately called Gold Star who was the company who installed my boiler less than 2 years ago. I was very impressed that they were sending a tech to me same day. James who was the original tech came out and addressed the issue and replaced the the leaking pipe. Definitely a great company if you’re in need of a new boiler.

Frequently Asked Questions About Gold Star Plumbing, Heating, & Cooling

What services does Gold Star Plumbing, Heating, & Cooling provide?

Gold Star Plumbing, Heating, & Cooling offers plumbing, heating, and air conditioning services with trusted service and clear communication.

What are the business hours for Gold Star Plumbing, Heating, & Cooling?

They are open 24 hours a day, every day of the week, including weekends.