Business Details
About
Flooring Store
**After Hours Appointments can be made Monday- Friday between the hours of 5-7pm. Additional requests can be accommodated with advance notice. **
Installer Owned and Operated Carpet and Flooring Store
We offer a wide range of materials including but not limted to carpet (commerical and residential), hardwoods (prefinished and unfinished), laminate, luxury vinyl plank/tile flooring, ceramic tiles, epoxy, area rugs and more. Installation services are also offered ranging from carpet, hardwood, luxury vinyl flooring, laminate, ceramic tile, epoxy, sand and finish including custom onsite finishing. Repairs, carpet binding/ fabrication as well.
We specialize in residential work, however we also offer all commercial services large and small.
Location
Wagner Carpets and Flooring
720 Jefferson Rd Ste 800, Henrietta, NY
14623, United States
Hours
Reviews
4.9
115 reviews
5 stars
112
4 stars0
3 stars1
2 stars1
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and knowledgeable staff, highlighting their helpfulness throughout the selection and installation process.
Quality of Work
The installation quality received high marks, with many reviews noting the professionalism and attention to detail of the installation team.
Timeliness
Wagner Carpet was frequently commended for their ability to meet tight deadlines and complete projects efficiently.
Communication
While most feedback was positive regarding communication, there were some concerns about follow-up on issues after installation.
Product Selection
Customers appreciated the wide variety of flooring options available, noting the quality and reasonable pricing.
- DFDustin FeelyNov 5, 20255.0I had carpets installed a little over two years ago. The carpets still look brand new. I wanted carpet that would last and the owner guided us in choosing the best quality carpet for the price by explaining the difference between each type of carpet and brand. They are now the only company I call when I need any type of flooring done.
- DLDana LuciaSep 26, 20255.0I can’t say enough good comments about Wagner Carpet! First of all, they are a small locally owned business that prides itself on customer service. I had a very unique last minute request for a new stair runner in the home that I am selling. Wagner came to the rescue! Jamie in the office couldn’t have been more helpful. She was very positive and tried to come up with a solution for me. I couldn’t believe that they could accommodate an install within a few days! She gave me an excellent quality option that fit my home perfectly. Then Andy and Tom came the next day to measure. All of the carpets are cut, bound and installed by both of these wonderful guys! They really took pride in their work and I couldn’t be happier! I would use Wagner Carpet again without hesitation.
- TTTaylor TomkoSep 18, 20255.0Our floors came out great and extra effort was made to ensure we could move in in a timely manner.
- ZDZachariah DeardorffSep 8, 20255.0These guys are nerdy about flooring, and I love it. We had them install carpet and LVP throughout our house and they did an excellent job. True professionals.
- BEBen ErbAug 8, 20255.0We had Wagner install hardwood flooring in our master bedroom. Andy and Tom did an awesome job. Very professional and you can tell they take pride in their work. I would recommend them to anyone.
Frequently Asked Questions About Wagner Carpets and Flooring
What types of flooring options does Wagner Carpets and Flooring offer?
Wagner Carpets and Flooring offers carpet (commercial and residential), hardwoods (prefinished and unfinished), laminate, luxury vinyl plank/tile flooring, ceramic tiles, epoxy, area rugs, and more.
Does Wagner Carpets and Flooring provide installation services?
Yes, they offer installation services for carpet, hardwood, luxury vinyl flooring, laminate, ceramic tile, epoxy, sand and finish including custom onsite finishing, as well as repairs and carpet binding/fabrication.
What are the business hours for Wagner Carpets and Flooring?
The store is open Monday to Friday from 9 AM to 5 PM, Saturday from 10 AM to 2 PM, and closed on Sundays. After hours appointments can be made Monday through Friday between 5 PM and 7 PM with advance notice.
Where is Wagner Carpets and Flooring located?
Wagner Carpets and Flooring is located at 720 Jefferson Rd Ste 800, Henrietta, NY 14623, United States.
How can I contact Wagner Carpets and Flooring?
You can contact them by phone at +1 585-271-9050 or by email at jwood@wagnercarpets.com.
Does Wagner Carpets and Flooring serve commercial customers?
Yes, while they specialize in residential work, they also offer all commercial services large and small.
What social media platforms is Wagner Carpets and Flooring active on?
They are active on Facebook at https://www.facebook.com/wagnercarpetsROC and on Instagram under the handle @wagnercarpets.
What nearby stores could I visit for home goods while at Wagner Carpets and Flooring?
Nearby stores include Marshalls, HomeGoods, and Kirkland's, which offer home goods and clothing that you can browse before or after your flooring visit.
Are there dining options near Wagner Carpets and Flooring?
Yes, dining options nearby include Red Robin Gourmet Burgers, BJ's Restaurant and Brewhouse, and Romano's Macaroni Grill, great for grabbing a meal during your visit.
Where can I find beauty and cosmetic stores near Wagner Carpets and Flooring?
Nearby beauty and cosmetic stores include Charlotte Tilbury, Buff City Soap, Benefit Cosmetics BrowBar, and Ulta Beauty, perfect for a beauty shopping trip.