Rainbow International of Onondaga & Oswego Counties

A flood in your apartment is panic inducing, but don’t get caught off guard if it happens. Make sure everyone, including your pets, is safe; contact your landlord or property manager; stop the water if you can; save your stuff; and, follow up on restoration and reconstruction plans. Your apartment may need carpet cleaning, hard surface cleaning, mold removal and remediation, and even upholstery cleaning. Time is of the essence. The sooner remediation begins, the better. Make sure your landlord knows to call Rainbow Restoration for remediation and restoration after a flood. Need help restoring your apartment's contents? Call (855) 724-6269 for 24/7 emergency service.

As a homeowner, you never want to come home to water damage. But, should it arise, take the following steps to work towards a full recovery. First, stop the water. If a pipe leak or other plumbing issue is to blame for the water damage, shut off the main water supply immediately. Then, shut off utilities. In a major flood or catastrophic plumbing failure, it may be necessary to turn off the electricity and gas for the safety of you and your family. For a minor water leak, you can probably skip this step. Instead, you should simply shut down the electricity at the circuit breaker panel. Give us a call immediately. We may need to do a trauma scene clean up and/or mold removal and remediation. You’ll also want to get the water out as best you can, circulate the air, and remove your belongings. We also suggest filing an insurance claim as quickly as possible.