Question 1

How big is the container?

Accepted Answer

All Containers are 7.5’ wide: Exact dimensions vary, (due to Different manufacturers of the dumpster); below are the approx. height and length.

10 yd - 11’ long X 4’ hi. holds 1 ton or 2000 lbs.
15 yd – 22’ long X 3’ hi. holds 2.5 ton or 5000 lbs.
20 yd – 22’ long X 4’ hi. holds 4 tons or 8000 lbs.
30 yd – 22’ long X 5 ½ ‘ hi. holds 5.5 tons or 11,000 lbs.

Question 2

When do I pay for the dumpster?

Accepted Answer

Payment is due upon delivery. We accept all Major credit cards.

Question 3

Can I put the container into my driveway?

Accepted Answer

You need space of 9’ wide by the length of the container. Additionally; check for protruding obstacles such as a service meter, air conditioner and any low overhead wires (telephone, electric). Discuss these with your representative.

Question 4

Can I put the container into the street?

Accepted Answer

Yes, as long as it is permitted by your town or village. Check with your local Police Department. Keep in mind that you (the customer) are responsible for town (or village) permits associated with the dumpster. We have permits to operate in most towns, and villages throughout Nassau County, Queens and Kings Counties.

Note: NYC has additional restrictions and a DOT permit is necessary to put a container on the street. There is no need for you to do any additional work. We obtain the NYC DOT permit (or permits) for your location at a minimal additional charge.

Question 5

How long can I use the dumpster?

Accepted Answer

Most dumpsters have a 5 – 7 day return. We are committed to offering our customers the service they need and will work with you for an optimum time period.

Question 6

What can’t I put into the Dumpster?

Accepted Answer

Liquids, chemicals and paint are not accepted. You may not “wash out” your concrete into the container. Roofing, concrete, asphalt, and soil have different rates, and should not be mixed. Mixing these will increase the price.

Question 7

Do I have to be home when the dumpster is being delivered or picked up?

Accepted Answer

No, not if payment arrangements have already been made. We will deliver or remove the dumpster as directed by you. However, you must be sure that there is enough access to the dumpster by removing any cars or other obstacles that would prevent access.

Note: If a return is necessary, due to the lack of access, you will be charged for the extra service.

Question 8

I was told that the dumpster is to be loaded to water level, what does that mean?

Accepted Answer

In short; do not fill your dumpster over the top of its capacity (safe line). If you need to we can pick up a full one and return another in its place for additional debris.(at owners expense)

Question 9

While cleaning out my garage I found old car tires. Can I put them into the dumpster?

Accepted Answer

Yes, but you must notify us before doing so, and your old car tires will be processed legally in an environmentally safe way.

Question 10

Can you deliver and pick up the dumpster the same day?

Accepted Answer

It is possible, depending on your job location and if township permits are required. An appointment will be necessary, so call in advance.

Question 11

What are the size options and dimensions for the dumpsters?

Accepted Answer

The dumpsters come in sizes of 10, 15, 20, and 30 cubic yards. All are 7.5 feet wide, with lengths from 11 to 22 feet and heights ranging from 3 to 5.5 feet, holding from 1 to 5.5 tons depending on the size.

Question 12

When is payment required for dumpster rental and what payment methods are accepted?

Accepted Answer

Payment is due upon delivery and all major credit cards including Discover, Mastercard, and Visa are accepted.

Question 13

Can I place the dumpster in my driveway and what space is needed?

Accepted Answer

Yes, you can place it in your driveway if you have 9 feet wide by the container's length available, and no obstructing objects like meters or low wires.

Question 14

Is it possible to place the dumpster on the street?

Accepted Answer

Yes, as long as it is permitted by your local town or village. Customers are responsible for obtaining permits, except in NYC where the company obtains the DOT permit for a small fee.

Question 15

How long can I use the dumpster rental?

Accepted Answer

Standard use is 5 to 7 days, but the company is flexible and will work to provide the optimal time for your needs.

Question 16

Are there any restrictions on what I can put into the dumpster?

Accepted Answer

Yes, liquids, chemicals, and paint are prohibited. Roofing, concrete, asphalt, and soil need separate pricing and should not be mixed. Old car tires can be accepted if you notify the company in advance.

Question 17

Do I need to be home for delivery or pickup of the dumpster?

Accepted Answer

No, as long as payment arrangements are made and access is clear. If access is blocked and a return trip is necessary, additional charges may apply.

Question 18

Can I get same-day delivery and pickup for a dumpster?

Accepted Answer

Same-day delivery and pickup can be arranged depending on job location and permit requirements. Scheduling an appointment in advance is necessary.

Question 19

What nearby dining options can I visit before or after using the dumpster rental service?

Accepted Answer

Nearby you can find Hook & Reel Cajun Seafood & Bar, Dickey’s Barbecue Pit, Alegria Restaurant, and Bobby Q’s Jus Like Mama’s offering a variety of seafood, barbecue, and southern cuisine.

Question 20

Which nearby service providers could assist with home improvement projects while using the rubbish removal services?

Accepted Answer

New York Home Improvement and Leslie’s Pool Supplies are nearby and can assist with contracting and pool needs alongside your debris removal.

Question 21

What parks and recreational areas are close to S & M Prompt Rubbish Removal?

Accepted Answer

Nearby parks include Glacken Park and Northwest Park, where you can relax or enjoy outdoor activities before or after your rubbish removal service.

S & M Prompt Rubbish Removal

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