Business Details
About
Air Conditioning ContractorHVAC ContractorHeating Contractor
Over 70 years of exceeding Long Island's needs for residential heating and air conditioning. Repairs, Installations and maintenance of all HVAC systems.
Location
Hours
Reviews
4.5
198 reviews
5 stars
169
4 stars
4
3 stars1
2 stars1
1 star
23
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and knowledge of the staff and technicians, highlighting their courteous and respectful demeanor.
Installation Quality
Many reviews noted the high quality of installation work, with crews being described as efficient, clean, and thorough.
Customer Service
While many customers had positive experiences with customer service, there were notable complaints about responsiveness and handling of issues, particularly regarding follow-ups and communication.
Pricing Transparency
Several customers appreciated the competitive pricing and transparency regarding costs, although some expressed concerns about perceived overcharging.
Mixed Experiences
While many reviews were positive, there were significant complaints about service failures, misdiagnoses, and unprofessional behavior from some technicians.
- LRLaina RosenbergDec 17, 20255.0John, Jesse, Trey and William were an awesome crew. They were all friendly and professional, very quiet and knowledgeable. I would highly recommend them to install your HVAC unit. You will be in excellent hands.
- LTLinda TruddenDec 12, 20255.0Great service !! Extremely helpful!! Thanks Brian
- MLMichael LaBoscoDec 6, 20255.0Prompt and quality service. Answered questions was an expert with Nest thermostat!
- DSDonald DePol SrDec 5, 20255.0The installers arrived on time. They were very professional, near and polite. They worked tirelessly the whole day. They also answered any questions or concerns we had. I would definitely highly recommend Elm to anyone!
- IEIzzy EmekNov 25, 20255.0Called Elm Air for a heating system that was not working and Nicholas Buckeridge came. He diagnosed the problem and got the system working. He thought the damper might act up and took pictures and the model number of the part in case it causes any problems so he can order and replace it. Nicholas was knowledgeable and courteous. I would work with them again.
Frequently Asked Questions About Elm Air Conditioning
What services does Elm Air Conditioning provide?
Elm Air Conditioning offers repairs, installations, and maintenance of all HVAC systems, specializing in residential heating and air conditioning.
Where is Elm Air Conditioning located?
Elm Air Conditioning is located at 177 Buffalo Avenue, Freeport, NY 11520, USA.
What are the operating hours of Elm Air Conditioning?
Elm Air Conditioning is open Monday through Friday from 9:00 AM to 4:30 PM, and Saturdays from 9:00 AM to 1:30 PM. It is closed on Sundays.
How can I contact Elm Air Conditioning?
You can contact Elm Air Conditioning by phone at +1 516-377-3200 or visit their website at http://www.elmair.com/.
What categories of services does Elm Air Conditioning fall under?
Elm Air Conditioning is categorized as an Air Conditioning Contractor, HVAC Contractor, and Heating Contractor.
Are there any related HVAC or contractor services near Elm Air Conditioning?
Yes, nearby related services include ADE Systems and Elm Air Conditioning Corp, both offering HVAC and plumbing contractor services.
What nearby places can I visit for home or building supply needs?
Nearby locations for home and building supplies include Seville Central Mix Corp., Geowood Design Inc, and Peter Scalamandre & Sons, offering building supplies, contractor services, and patio covers.
Are there any nearby automotive-related services or stores?
Yes, nearby automotive-related services include BJ's Gas Station, Freeport Auto Parts & Wrecking, and Jimmy C. Wheel Factory, INC., providing gas, parts, and repair services.
What nearby services can assist with moving or storage needs?
TWO MEN AND A TRUCK located at 175 Albany Ave offers moving, storage, and garbage collection services near Elm Air Conditioning.
How might customers visiting Elm Air Conditioning take advantage of local amenities?
Customers can visit nearby places like Domino's Pizza for dining, BJ's Wholesale Club for shopping needs, or explore local sporting goods stores like MACS Martial Arts Supply before or after their HVAC service appointment.