For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson is a leading plumbing supplier for the professional plumbing contractor who demands quality plumbing products, tools, repair parts, operation supplies and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.
Frequently Asked Questions About Ferguson Plumbing Supply
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What types of products does Ferguson Plumbing Supply offer?
Ferguson Plumbing Supply provides quality plumbing products, tools, repair parts, operation supplies, and bathroom fixtures from top manufacturers, specializing in wholesale plumbing supply solutions for professional plumbing contractors.
What are the store hours for Ferguson Plumbing Supply in East Syracuse, NY?
The store is open Monday through Friday from 7:00 AM to 5:00 PM and is closed on Saturdays, Sundays, and specific holidays.
Can I get emergency plumbing supplies or water heater delivery after hours?
For after-hours emergency, will call, or commercial water heater full service delivery, please call (800) 217-9480.
What payment methods are accepted on Ferguson's website?
You can purchase products using Visa, Mastercard, and American Express credit cards.
Does Ferguson Plumbing Supply offer financing options?
Yes, financing is available through GreatAmerica Financial for qualified commercial applicants.
Is there in-store pickup or curbside pickup available at Ferguson Plumbing Supply?
Yes. Ferguson offers in-store pickup and curbside pickup, along with delivery services.
How can I get help with my online account on ferguson.com?
You can contact Ferguson's customer support at 888-222-1785 or email customer.support@ferguson.com Monday to Friday, 8 a.m. to 8 p.m. EST for assistance.
Are there any other Ferguson stores nearby that specialize in HVAC or kitchen and bath supplies?
Yes, nearby are Ferguson HVAC Supply and two Ferguson Bath, Kitchen & Lighting Gallery locations, offering specialized products for HVAC and kitchen/bath needs.
What nearby places can customers visit after shopping at Ferguson Plumbing Supply?
Customers can visit SYR Fitness or Well Rounded Health and Fitness gyms for workouts, or explore the Alzheimer’s Association, Central New York Chapter, for community support.
How can the nearby Landmark Health medical center benefit visitors to Ferguson Plumbing Supply?
Customers or contractors in the area can access healthcare services at nearby Landmark Health medical center during or after visits to Ferguson Plumbing Supply.