Concept II Kitchen & Bath

Reviews

• ES

  Emily Strassner

  Mar 2, 2026
  5.0
  We worked with Ross Pino and Sara Brown to completely redo our kitchen. Sara is incredibly talented and designed the perfect kitchen to match our existing house and functional for our family. The entire team was extremely patient and helpful with every decision that needed to be made. Tony’s construction team was amazing to work with. Really appreciate the attention to every single detail. We love our new kitchen!
• DD

  Denise D

  Jul 26, 2019
  5.0
  Excellent service, great design and overall great experience!!
• SM

  Stephen Mascilo

  Jun 25, 2017
  5.0
  Since moving to Rochester in 2010 and recommendation of two friends, our first project with Concept II was to redesign our masterbathroom. This was the start of something good. Over the last several years we have had Concept II design and install a wet bar and re-tile the 20' high chimney breast in the main room, install cherry cabinets cabinets for our TV/hi-fi and library and re-tile the chimney breast in the family room, expended and remodel a pre-existing 4 season room into a new dining room and re-tile the entire first floor common areas (entry hall, kitchen and dining area) in limestone. They also reconfigured a second guest bedroom on the first floor to give us an excellent private bathroom and a separate powder room. They have excellent design team who listen and and incorporate most of our suggests that worked. On the installation front, Concept II had perhaps the more professional team we have experienced (and having owned and operated two historic Inns on the Cape, we have a little experience of good and not so good craftsmen. Their work quality and attention to detail is second And equally is their care of our home in terms of protecting adjoining rooms to the dust that inevitable results from construction. We cannot recommended Concept II more highly for their design, installation, attention to detail and customer care and service. We would be more than happy to show their work to any prospective user considering employing Concept II.
• MG

  Mary Gresham

  May 2, 2017
  5.0
  Seeking a specific New Ravenna tile pattern, climbing vines, I was referred by the New Ravenna company to Concept II in East Rochester, NY. Since I had not been able to find my selection in Buffalo, NY, I decided to make the short trip to Rochester. I was very pleasantly surprised to find a wide selection of Beautiful high end choices of tile in patterns that were out of the norm, options that I had been unable to find except through online design portals or by making a trip to New York City. New Ravenna requested my feedback because they "rely on... (a)... network of dealers ...to represent our brand,..." I was pleased to let them know that at Concept ii, they were in excellent hands! The woman who assisted me, Nicci, was extremely knowledgeable about all of the choices, helpful and personable. I thoroughly enjoyed my trip and will be sure to let others know about this resource in Western New York.
• LM

  L Millspaugh

  Dec 16, 2016
  5.0
  Using Concept II was one of the best decisions I made when it came to building my new house. I used them to design the kitchen, mudroom and 4 bathrooms and purchased all cabinets and appliances through them. They installed everything that they designed and their work was impeccable. They were very knowledgeable and prompt with any questions or changes that needed to be made along they way - and even were accessible after normal work hours. I will be using them for my next project which is a full bathroom in my finished basement. I would highly recommend them!!

Frequently Asked Questions About Concept II Kitchen & Bath