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For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson Waterworks delivers quality products and innovative solutions across the water, sanitary sewer and stormwater management industries. As one of the nation’s largest waterworks supply companies, Ferguson puts your needs first. Everyday, public and private water sewer authorities, utility contractors, public works/line contractors and heavy highway contractors count on Ferguson because of our world-class service.
Frequently Asked Questions About Ferguson Waterworks
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What products and solutions does Ferguson Waterworks specialize in?
Ferguson Waterworks delivers quality products and innovative solutions for water, sanitary sewer, and stormwater management industries, serving public and private water sewer authorities, contractors, and heavy highway contractors.
What are the regular business hours of Ferguson Waterworks in East Syracuse, NY?
Ferguson Waterworks is open Monday to Friday from 7:00 AM to 4:00 PM and closed on weekends.
Is Ferguson Waterworks open on holidays?
Ferguson Waterworks is closed on specific holidays including November 27, December 24-25, December 31, and January 1.
How can I contact Ferguson Waterworks for general inquiries or support?
You can call Ferguson Waterworks at +1 315-741-3087 for general inquiries.
What should I do if I have an after-hours emergency or need commercial water heater full service delivery?
For after-hours emergency or commercial water heater full service delivery, please call (800) 217-9480.
Does Ferguson Waterworks offer commercial financing?
Yes, Ferguson Waterworks offers commercial financing through GreatAmerica Financial for qualified applicants.
What payment methods are accepted at Ferguson Waterworks?
Ferguson Waterworks accepts Visa, Mastercard, and American Express credit cards.
Are there facilities nearby where I can find landscaping supplies near Ferguson Waterworks?
Yes, SiteOne Landscape Supply is nearby and offers landscaping, industrial equipment, and nursery and gardening supplies, which complements Ferguson Waterworks' water management products.
If I need vehicle service or construction equipment near Ferguson Waterworks, where can I go?
Stephenson Equipment nearby provides automotive dealership services, agricultural services, and construction services suitable for contractors visiting Ferguson Waterworks.
Where can I enjoy food and drinks near Ferguson Waterworks after a visit?
Trapper's Pizza Pub, located nearby, offers pizza and a bar/pub atmosphere where customers can relax after visiting Ferguson Waterworks.