Business Details
About
Plumbing Supply StoreBathroom Supply StoreHardware StoreIndustrial Equipment SupplierHeating Equipment SupplierAir Conditioning ContractorHome Improvement Store
Ferguson is an industry leader in wholesale plumbing and wholesale heating and cooling supply products. Make Ferguson your trusted partner for premium plumbing products and HVAC equipment, including repair parts, tools, operation supplies and more. In addition to providing professional HVAC and plumbing contractors with equipment, parts and supplies, our knowledgeable associates can also provide on-site trainings and full-service solutions.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
17 reviews
5 stars
12
4 stars
2
3 stars0
2 stars
1
1 star
2
- JSJason ScimeOct 10, 20245.0Wholesale supply store. They have a bit of everything, but mainly plumbing related supplies, along with HVAC, tools, and much more. For business to business only.
- JDJacquelyn DannaAug 27, 20244.0We originally went to Ferguson to order bathroom fixtures in a new build/ renovation project. I have been working with a showroom employee who has been wonderful to this point although she has been out of the office while we are at a crucial time in the building process and need to order additional fixtures as soon as possible or there will be a delay in the project. I called to ask if I could place an order and the receptionist said no, but she could take a message. I asked if there was another employee that could help me place the order and she said “maybe” and would take a message to have someone call me back. I said, call back today? And she said, maybe, I don’t know. I then asked if it would be easier if I ordered the fixtures from the website on my own and she said, “well that’s all we do for you anyway” so now I’m left to figure out what fixtures and installation pieces are needed to place an order by myself without risking a delay in the project… I was left kindof bewildered and confused because what is the point of having a professional company help you if they are unwilling to assist you during a time sensitive customer service need Updating my review, they have been much more responsive and helpful since this post
- EWElias WitmerAug 22, 20241.0Tried to call in a simple order this morning with 2 separate items at it. One small brass plumbing part and 1 box of HVAC pipe. I was told that I have to talk to 2 different departments separately because I have a plumbing part in an HVAC part. Then when they transfer me to those departments, no one answers the phone and I get sent to voicemail. And all that is after you navigate the touchstone system that answers the phone initially. This company could not make it more difficult to phone an order in if they tried. I gave up after 15 minutes and 4 phone calls and I just bought my part somewhere else.
- SSSergey ShekoApr 27, 20185.0Lots of stock, many choices to choose from.
Frequently Asked Questions About Ferguson
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What products and services does Ferguson Plumbing Supply offer?
Ferguson Plumbing Supply offers quality plumbing products, tools, repair parts, operation supplies, and bathroom fixtures from top manufacturers, specializing in wholesale plumbing supply solutions for service calls and new construction plumbing projects.
What are the store hours for Ferguson Plumbing Supply in Depew, NY?
The store is open Monday to Friday from 7:00 AM to 4:30 PM and closed on Saturdays and Sundays. It is also closed on major holidays such as November 27, December 24-25, December 31, and January 1.
How can I contact Ferguson Plumbing Supply for customer support?
You can call the main phone number at +1 716-683-1633 or visit their website for more information. For after-hours emergency delivery and service, call (800) 217-9480.
Does Ferguson Plumbing Supply offer delivery or pickup options?
Yes, Ferguson provides in-store pickup and curbside pickup options. They also offer delivery service, but same-day delivery is not available.
What payment methods are accepted at Ferguson Plumbing Supply?
Ferguson Plumbing Supply accepts major credit cards including Visa, Mastercard, and American Express for purchases.
Does Ferguson Plumbing Supply provide financing options?
Yes, commercial financing is available through GreatAmerica Financial for qualified applicants to help manage business credit and purchases.
What should I do if I forget my password for ferguson.com?
Click the Forgot Password link on the login page, enter your registered email address, and follow the instructions in the reset email to regain access to your account.
How can a customer visiting Ferguson Plumbing Supply benefit from nearby places?
Customers can rent trucks from the nearby U-Haul Neighborhood Dealer for large plumbing deliveries, store supplies securely at Advantage Self Storage, or grab a meal at Santora's Pizza & Catering before or after their visit.
Are there any nearby suppliers or related businesses near Ferguson Plumbing Supply that contractors might find useful?
Yes, nearby businesses like Trane Supply offer HVAC products and services, Vallen provides electrical supplies, and Daltile Sales Service Center offers tile and masonry supplies, which can be convenient for contractors visiting Ferguson.
What local services and amenities are available near Ferguson Plumbing Supply for customer convenience?
Customers can access pest control services from Ehrlich Pest Control, auto glass repair at Safelite AutoGlass, and financial services at HSBC Bank USA N.A., all located close to Ferguson Plumbing Supply.