Business Details
About
Heating ContractorHVAC ContractorAir Conditioning Contractor
When I was young I was full of “get the job done!” An “old-timer” saw my exuberant inexperience and took me under his wing. He said, “Marty, be like the duck on the water.” A duck’s legs are feverish beneath the surface. Above, you see grace and beauty. It’s a metaphor for working hard while doing a beautiful job. It’s hustle without mistakes. It’s beautiful work without the fuss. This made a lot sense to me. It still does. Just ask our team. They’ve heard it as much as their own name. When you see their work you’ll know it’s not just a clever phrase. It’s who they are. It’s how they approach every job we do.
Location
Hours
Reviews
4.9
1,320 reviews
5 stars
1,247
4 stars
36
3 stars4
2 stars7
1 star
26
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the professionalism, knowledge, and efficiency of the technicians.
Customer Care
Many reviews highlighted the friendly and courteous nature of the staff, with technicians taking time to explain issues and options.
Response Time
Emerald Heating and Cooling received positive feedback for their quick response times and ability to accommodate urgent service requests.
Pricing Concerns
Some customers expressed dissatisfaction with perceived high prices for services, feeling that charges were excessive for certain repairs.
Overall Satisfaction
Despite some pricing concerns, the majority of reviews reflected high overall satisfaction with the service provided.
- TDTim Delaney5 days ago5.0Caleb was great and very helpful. He explained what he was doing each step of the way. Unfortunately the issue did not happen while he was on site, but he did a thorough check of the furnace and provided recommendations for next steps.
- HKHailey Kane6 days ago5.0Caleb M was very knowledgeable, genuine, and efficient. After receiving a quote from another company that felt like a rip off, we were grateful to find a solution within our price point at Emerald.
- CRCarey ReddienOct 18, 20255.0Excellent service. Professional clean and efficient!! Thank you!
- VPVincent PuccioOct 16, 20255.0Pleasant serviceman, very knowledgeable. Take care the issue. Would recommend to others.
- LBLucille BaroneOct 9, 20255.0I recommend Emerald for all your heating and cooling needs. Always professional and knowledgeable techs and are always prompt and courteous. Mike was here today and found the problem with my furnace; had it fixed within minutes! Emerald installed a/c central air unit 4 years ago and did a superb job. I also do the maintenance checks to stay worry free! Thank you Emerald!!
Frequently Asked Questions About Emerald Heating & Cooling
What services does Emerald Heating & Cooling provide?
Emerald Heating & Cooling offers heating, HVAC, and air conditioning contractor services.
Where is Emerald Heating & Cooling located?
Emerald Heating & Cooling is located at 5003 Broadway, Depew, NY 14043, US.
What are the operating hours of Emerald Heating & Cooling?
Emerald Heating & Cooling operates 24 hours a day, every day of the week.
Since when has Emerald Heating & Cooling been in business?
Emerald Heating & Cooling was established in the year 2000.
How can I contact Emerald Heating & Cooling?
You can contact Emerald Heating & Cooling by calling +1 716-318-5500 or visiting their website at http://www.emeraldheating.com.
What is the main philosophy behind Emerald Heating & Cooling's work?
Their philosophy is to work hard while doing beautiful work, like a duck on water—quietly efficient and graceful without fuss.
Are there any restaurants near Emerald Heating & Cooling where I can eat before or after my service appointment?
Yes, nearby restaurants include Magruders Restaurant and Pub, Dairy Queen, Kiku Sushi & Hibachi, Penora's Pizza, Margies Bar and Grill, and Bloomfield's Pub.
Where can I get a haircut close to Emerald Heating & Cooling?
Nearby hair and beauty salons include Salon De Kat, Old Soul Barbershop, On Broadway Salon, Calandra Salon and Spa, and Salon.
Is there a nearby place where I can get tattoo or piercing services near Emerald Heating & Cooling?
Yes, Envied Ink is a nearby tattoo and piercing shop close to Emerald Heating & Cooling.
Are there any nearby locations for hardware or home improvement near Emerald Heating & Cooling?
Yes, nearby options include Broadway Rental and New York Kitchen & Bath, which offer hardware, home improvement, and contractor services.