For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson HVAC is an industry leader in wholesale heating & cooling supply offering the equipment, parts and supplies you need for commercial and residential heating and air conditioning projects. As HVAC supply professionals, Ferguson associates offer unique advantages over the competition with premium HVAC equipment, parts, tools, product knowledge and business solutions.
Frequently Asked Questions About Ferguson HVAC Supply
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What types of HVAC products does Ferguson HVAC Supply offer?
Ferguson HVAC Supply offers equipment, parts, and supplies for both commercial and residential heating and air conditioning projects.
What are the business hours of Ferguson HVAC Supply?
The store is open Monday to Friday from 7:00 AM to 5:00 PM and closed on weekends and major holidays.
How can I contact Ferguson HVAC Supply for after-hours emergencies or commercial water heater service?
For after-hours emergency or commercial water heater full service delivery, call (800) 217-9480.
Which payment methods are accepted at Ferguson HVAC Supply?
You can pay using Visa, Mastercard, and American Express credit cards.
Does Ferguson HVAC Supply offer financing options?
Yes, commercial financing is available through GreatAmerica Financial for qualified applicants.
How can I get help with my ferguson.com account?
Contact customer support at 888-222-1785 or email customer.support@ferguson.com during business hours Monday to Friday, 8 a.m. - 8 p.m. EST.
Is it possible to reset a forgotten password on ferguson.com?
Yes, click the Forgot Password link on the login page and follow the instructions sent to your registered email.
What should I know about logging in with a new email address for my ferguson.com account?
Log in first with your old email, then update it via 'My Settings' under the My Ferguson tab to use your new email address for future logins.
What nearby businesses can I visit before or after shopping at Ferguson HVAC Supply?
You might want to visit Universal Gutters Supplies for home improvement items or Titan Bakery for fresh bakery goods nearby.
Are there educational or training facilities near Ferguson HVAC Supply?
Yes, the S.W. Anderson HVAC Supply Training Facility, a specialty sports and education school, is located nearby and could be useful for professional development.