Extremely rude secretary. Thought it was humorous that we ran out of oil. This was Tuesday. Still no oil.
KK
kekoditzler
Dec 30, 2025
5.0
Very nice and friendly staff!!! Its our first winter up here and have never dealt with oil before. They have been so helpful with getting us oil fast and so knowledgeable. I highly recommend!
LD
Lou DeFeo
Dec 24, 2025
5.0
The Team at Reynolds has your back. I am very happy to have made a connection with the local company. They take care of their customers, and I really appreciate it.
ES
Eddie S
Jan 20, 2025
1.0
This company is a total joke! I contacted them to get fuel delivered to my house. Initially, the receptionist that answered the phone was polite and told me someone was going to call me back. About 10 minutes later I got a call from another lady, I believe her name is Debbie. The lady had an attitude from the beginning and asked me "What's up?" I explained to her that I'm low on oil and that I would like a to schedule a delivery. She was very rude, condescending and acting like a total Karen. She tells me "Well you're not a member so you don't need a refill." I said, "No, I am a new customer." She then tells me "Well, I don't have a truck available today, I have one tomorrow but it's going to be available only based on weather permitting. I said ok, let's schedule it for tomorrow then. She tells me in a very rude tone, "Okay I'll call you tomorrow morning to let you know." Of course she never called. I mean if you're miserable and disgruntled don't take a job in customer service. I don't know if she's the owner or she works for the owner but she's not good with customers, especially NEW CUSTOMERS, FIRST IMPRESSION COUNTS. I work too hard for my money to give it to this arrogant and incompetent place. Economy Oil is the way to go. Very DECENT and polite customer service.
SS
stonecutter1893
Apr 2, 2023
5.0
Great family run business that cares about their customers! Debbie is the absolute best!!
Frequently Asked Questions About H Reynolds & Son Inc
What should I do to prepare for my [ service / appointment / consultation / reservation ]?
To prepare for your service appointment with H Reynolds & Son Inc, please ensure clear access to your water heater. Remove any obstacles or items stored near the unit. If possible, locate your water heater's manual. Additionally, make a list of any issues or concerns you've noticed with your water heater to discuss with our technician.
Do you offer any [ guarantees / warranties ] for your work?
H Reynolds & Son Inc stands behind the quality of our work. We provide warranties on our water heater services and installations. The specific terms of our guarantees may vary depending on the service provided. Our team will be happy to explain the applicable warranties for your particular service during your appointment.
What [ products / services ] does [ business name ] offer?
H Reynolds & Son Inc specializes in comprehensive water heater services for Orange County residents. Our offerings include water heater installation, repair, maintenance, and replacement for both traditional and tankless models. We also provide emergency services and can assist with choosing the right water heater for your home or business needs.
What services does H Reynolds & Son Inc offer?
H Reynolds & Son Inc specializes in heating oil, heating, cooling, water softener services, as well as water heater installation, repair, maintenance, and replacement for Orange County residents.
How can I prepare for my water heater service appointment with H Reynolds & Son Inc?
To prepare, ensure clear access to your water heater by removing obstacles, locate the water heater's manual if possible, and list any observed issues to discuss with the technician.
Does H Reynolds & Son Inc provide warranties for their work?
Yes, they provide warranties on water heater services and installations. The warranty terms vary by service, and the team will explain details during your appointment.
What are the business hours of H Reynolds & Son Inc?
The business operates Monday through Friday from 7:30 AM to 4:30 PM and is closed on weekends and major holidays.
Is emergency service available at H Reynolds & Son Inc?
Yes, 24-hour emergency services are available between October 1 and April 30 each year.
What payment methods does H Reynolds & Son Inc accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa for payment.
Where is H Reynolds & Son Inc located?
H Reynolds & Son Inc is located at 200 Route 32 Ste 102, Central Valley, NY 10917, USA.
What nearby places can I visit when I come to H Reynolds & Son Inc?
Nearby you can visit Amalfi Pizzeria & Restaurant for Italian cuisine or enjoy a visit to 4 Seasons Nails & Spa for relaxation before or after your appointment.
Are there places near H Reynolds & Son Inc where I can get a quick meal?
Yes, you can visit The Woodbury Diner or Bright Star Diner, both nearby, for a casual dining experience.
What local businesses near H Reynolds & Son Inc might be useful to customers?
Nearby, you can find services such as Lisa Mazza REALTOR for real estate needs and SCORE Mentors Orange for business mentoring, which might be helpful for local customers.
Brand Certified Facts from H Reynolds & Son Inc
This information is certified by H Reynolds & Son Inc and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: