Isaac Heating & Air Conditioning

4.8
940 reviews

About

HVAC ContractorElectricianPlumber
"When it comes to heating and cooling your home, you’re not just buying a furnace or air conditioning unit — you’re buying a company, a customer service team, the quality and integrity they represent. Whether it’s an emergency repair, an upgrade/replacement, or a brand-new installation, it’s the total experience that counts, and that’s where Isaac excels! Whatever your situation, Isaac’s highly trained professionals will educate you about your options and help you decide which solution is best for your needs and budget. We’ve been part of the local community for nearly 80 years. And we’re proud to stand behind our heating and air conditioning products and our work."

Location

Isaac Heating & Air Conditioning
3941 NY-5, Canandaigua, NY
14424, United States

Hours

Reviews

4.8
940 reviews
5 stars
865
4 stars
42
3 stars
7
2 stars
5
1 star
21

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as professional, courteous, and knowledgeable.

Timeliness

Many customers appreciated the prompt service and quick response times, especially during emergencies.

Customer Service

Overall, customers reported excellent communication and customer service throughout their interactions.

Thoroughness

Technicians are noted for being thorough in their work, explaining issues clearly, and ensuring customer satisfaction.

Reliability

Customers expressed confidence in the company's reliability and willingness to return for follow-up services.
  • JC
    James Conlon
    Jan 3, 2026
    5.0
    Alex and Nick were prompt, professional, and courteous. I tried 4 other heating companies to restore my heating service but no one was available until next week. I believe they performed an exceptional servicing of my boiler and got me back up and running. I would definitely use them again.
  • HW
    Heather Wane-Hopkins
    Jan 3, 2026
    5.0
    We had Isaac out to look at our gas fireplace. Our technician Alex was friendly, knowledgeable and took time to ensure our issue was resolved. We will absolutely be using Isaac and specifically asking for Alex in the future.
  • RM
    Roseanne Mallows
    Dec 23, 2025
    5.0
    Very organized and the team; works well together. Very conscious about cleanliness and respectful of property. Courteous and nice to talk to. Walked me through thermostat use and showed me the work that they did.
  • CC
    C Cab
    Dec 17, 2025
    1.0
    My mom’s house HEATING pipes burst in her room. I called went thru entire scenario and was no problem we will help you come look at it and get you back in house. I was waiting but after technician being 10 min late I left and was back home in 7 min!! To return to a text saying since no power and no water he can’t do anything! Ummm this was all told ahead of time! No power because water flooded and it tripped electric.the this is why your coming out !!! So much time was wasted!!!! Then to say we can come back if you fix all that- ummm THATA WHY I CALLED YOU!!!
  • LS
    Linda Spada
    Dec 15, 2025
    5.0
    Adam was the technician sent within hours of our request for no heat. He did everything possible to assess our problem. Definitely above and beyond. He even returned a second time. His assessment was correct it was a propane issue. Adam is a great representative for Issac heating. His knowledge and skill as well as his demeanor was so appreciated. We will always call Issac for help and hope to get Adam as our technician.

Frequently Asked Questions About Isaac Heating & Air Conditioning

What services does Isaac Heating & Air Conditioning offer?

Isaac Heating & Air Conditioning provides HVAC, electrical, and plumbing services including emergency repairs, upgrades, replacements, and installations.

Where is Isaac Heating & Air Conditioning located?

The company is located at 3941 NY-5, Canandaigua, NY 14424, USA.