"When it comes to heating and cooling your home, you’re not just buying a furnace or air conditioning unit — you’re buying a company, a customer service team, the quality and integrity they represent. Whether it’s an emergency repair, an upgrade/replacement, or a brand-new installation, it’s the total experience that counts, and that’s where Isaac excels! Whatever your situation, Isaac’s highly trained professionals will educate you about your options and help you decide which solution is best for your needs and budget. We’ve been part of the local community for nearly 80 years. And we’re proud to stand behind our heating and air conditioning products and our work."
Technicians are consistently described as professional, courteous, and knowledgeable.
Timeliness
Many customers appreciated the prompt service and quick response times, especially during emergencies.
Customer Service
Overall, customers reported excellent communication and customer service throughout their interactions.
Thoroughness
Technicians are noted for being thorough in their work, explaining issues clearly, and ensuring customer satisfaction.
Reliability
Customers expressed confidence in the company's reliability and willingness to return for follow-up services.
JC
James Conlon
Jan 3, 2026
5.0
Alex and Nick were prompt, professional, and courteous. I tried 4 other heating companies to restore my heating service but no one was available until next week. I believe they performed an exceptional servicing of my boiler and got me back up and running. I would definitely use them again.
HW
Heather Wane-Hopkins
Jan 3, 2026
5.0
We had Isaac out to look at our gas fireplace. Our technician Alex was friendly, knowledgeable and took time to ensure our issue was resolved. We will absolutely be using Isaac and specifically asking for Alex in the future.
RM
Roseanne Mallows
Dec 23, 2025
5.0
Very organized and the team; works well together. Very conscious about cleanliness and respectful of property. Courteous and nice to talk to. Walked me through thermostat use and showed me the work that they did.
CC
C Cab
Dec 17, 2025
1.0
My mom’s house HEATING pipes burst in her room. I called went thru entire scenario and was no problem we will help you come look at it and get you back in house. I was waiting but after technician being 10 min late I left and was back home in 7 min!! To return to a text saying since no power and no water he can’t do anything! Ummm this was all told ahead of time! No power because water flooded and it tripped electric.the this is why your coming out !!! So much time was wasted!!!! Then to say we can come back if you fix all that- ummm THATA WHY I CALLED YOU!!!
LS
Linda Spada
Dec 15, 2025
5.0
Adam was the technician sent within hours of our request for no heat. He did everything possible to assess our problem. Definitely above and beyond. He even returned a second time. His assessment was correct it was a propane issue. Adam is a great representative for Issac heating. His knowledge and skill as well as his demeanor was so appreciated. We will always call Issac for help and hope to get Adam as our technician.
Frequently Asked Questions About Isaac Heating & Air Conditioning
What services does Isaac Heating & Air Conditioning offer?
Isaac Heating & Air Conditioning provides HVAC, electrical, and plumbing services including emergency repairs, upgrades, replacements, and installations.
Where is Isaac Heating & Air Conditioning located?
The company is located at 3941 NY-5, Canandaigua, NY 14424, USA.
What are the operating hours of Isaac Heating & Air Conditioning?
Isaac Heating & Air Conditioning operates 24 hours a day, 7 days a week.
How can I contact Isaac Heating & Air Conditioning?
You can reach them by phone at +1 585-577-9216 or by email at comfort@isaacheating.com.
How long has Isaac Heating & Air Conditioning been in business?
They have been serving the local community for nearly 80 years since 1945.
Can Isaac Heating & Air Conditioning help with emergency HVAC repairs?
Yes, they offer emergency repair services for heating and cooling systems.
Are there any nearby places for shopping groceries before visiting Isaac Heating & Air Conditioning?
Yes, Hopewell Market and Beacon Farm Market are nearby grocery stores where you can shop before or after your visit.
Which automotive services are located near Isaac Heating & Air Conditioning?
Nearby automotive services include Master Tech Automotive, FLX RV Group, Route 247 Truck Sales & Service, and NAPA Auto Parts.
Are there places for dining near Isaac Heating & Air Conditioning?
Yes, nearby dining options include Akropolis Family Restaurant, Akropolis Ice Cream, and On The Rocks Bar & Grill.
What nearby places provide event planning or rental services?
King's Catering and Tailored Events offer event planning and rental services close to Isaac Heating & Air Conditioning.