Business Details
About
HVAC Contractor
Murray's Heating & Air Conditioning has proudly served Onondaga County since 1986. As a family-owned and operated business, we've built our reputation on trust, quality workmanship, and dependable service. Whether you need residential or light-commercial HVAC services, we'll help keep your home or business comfortable year-round. Follow our page to stay connected with us, get helpful heating & cooling tips, and see what we're up to in the community. Thank you for supporting local, as we pride ourselves on giving back to the community!
Location
Murray's Heating & Air Conditioning
5054 Smoral Road, Camillus, NY
13031, United States
Hours
Reviews
4.5
137 reviews
5 stars
115
4 stars
6
3 stars2
2 stars2
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service provided by technicians, highlighting their responsiveness and willingness to explain issues clearly.
Technical Expertise
Technicians were frequently described as knowledgeable and efficient, successfully diagnosing and resolving HVAC issues in a timely manner.
Communication Issues
Some customers reported poor communication from the office staff, including delays in follow-up and unprofessional interactions.
Reliability
Overall, customers expressed satisfaction with the reliability and promptness of service, although there were a few complaints about scheduling and service follow-ups.
Mixed Experiences
While many reviews were positive, there were notable negative experiences regarding billing practices and customer service interactions.
- KNKaren NewbyNov 20, 20255.0Excellent customer service. Great company to do business with. Knowledgeable service technicians. Fair and honest price!! This is my second year with Murray's. Highly recommend!!
- PAPeter D AdamsOct 16, 20255.025+ year customer, for a good reason always quick and efficient work performed by knowledgeable technicians. With fair estimate and repair bills I am extremely happy and confident with their work.
- TRTom RigleyOct 14, 20254.0Technician was top notch professional in both work and communication.
- LRLilli RastegarOct 14, 20255.0Technician arrived on time, friendly, courteous professional service. Answered questions and explained what he was checking and troubleshooting for. He was able to replace a faulty part which saved the future cost of a service call. Highly recommended!
- SSSteveOct 14, 20255.0Very qualified, professional, and responsive. Nice people to deal with. Highly recommended!
Frequently Asked Questions About Murray's Heating & Air Conditioning
What services does Murray's Heating & Air Conditioning provide?
Murray's Heating & Air Conditioning offers residential and light-commercial HVAC services including heating and cooling solutions.
Where is Murray's Heating & Air Conditioning located?
They are located at 5054 Smoral Road, Camillus, NY 13031, USA.
What are the operating hours of Murray's Heating & Air Conditioning?
Murray's Heating & Air Conditioning operates 24 hours a day, 7 days a week.
How can I contact Murray's Heating & Air Conditioning for service?
You can call them at +1 315-488-4328 or email at 488heat@gmail.com to schedule service.
What payment options are accepted at Murray's Heating & Air Conditioning?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Murray's Heating & Air Conditioning a family-owned business?
Yes, it is a family-owned and operated business serving Onondaga County since 1986.
How can I learn more about their HVAC services online?
You can visit their website at https://murraysheating.com/ or see their service menu at https://murraysheating.com/hvac-services.
Are there other contractors or related businesses near Murray's Heating & Air Conditioning?
Yes, nearby businesses include Gasparini Construction and Remodeling and Gasparini Fence Company, which offer construction and contracting services.
What nearby places can customers visit before or after their HVAC service at Murray's Heating & Air Conditioning?
Customers can visit TK Tavern On The Hill for dining or Cummo's Meat Market for groceries in the Camillus area.
If I’m coming from nearby industrial areas, which related businesses are close by?
Nearby industrial-related businesses include Industrial Farm Co and Upstate Tube, which might be of interest if you're in the Camillus industrial area.