"When it comes to heating and cooling your home, you’re not just buying a furnace or air conditioning unit — you’re buying a company, a customer service team, the quality and integrity they represent. Whether it’s an emergency repair, an upgrade/replacement, or a brand-new installation, it’s the total experience that counts, and that’s where Isaac excels! Whatever your situation, Isaac’s highly trained professionals will educate you about your options and help you decide which solution is best for your needs and budget. We’ve been part of the local community for nearly 80 years. And we’re proud to stand behind our heating and air conditioning products and our work."
Technicians are consistently described as professional, knowledgeable, and courteous, providing clear explanations and thorough service.
Efficiency
Customers frequently mention the quick response times and efficient service provided by the technicians.
Customer Satisfaction
Overall, customers express high levels of satisfaction with the services received, often recommending the company to others.
Communication
Many reviews highlight effective communication from technicians regarding the work performed and any necessary repairs.
Service Quality
The quality of work is praised, with many customers noting clean installations and thorough maintenance.
SB
shannon bandinelli
4 days ago
5.0
Had a great experience with Isaac. Our technician, Taylor, was friendly and explained everything he had to do before doing it. Had our heat back up and running within 3 hours. We will definitely call them with any other issues in the future!
JS
Jeremy Smith
6 days ago
5.0
Although there weren’t many solutions for my particular case, he was thorough, knowledgeable, and very helpful
DP
David Pfalzer
Jan 2, 2026
5.0
Chris was an excellent service who did a great job installing our new water heater. He was friendly, answering all questions, left a clean work area, went above and beyond on the install.
TH
Teri Heuck
Dec 30, 2025
5.0
Taylor and the Issac team are very professional, knowledgeable, polite and clean. They were at my residence quickly and did an outstanding job. I will be using there services again.
JM
Jessica Manczak
Dec 16, 2025
5.0
What an incredible service. Taylor Camden (I think that's his last name?) was out at our house in less than an hour.And the problem was fixed shortly after. He was incredibly kind and professional. He was knowledgeable and was able to fix the problem very quickly. He knew exactly what to suggest. The price was very fair. He offered us a discount for referring the service to another family member. He also checked out our water heater without asking and gave us some suggestions because it is older. I would absolutely recommend Isaac heating and cooling to anyone. You guys are a great company and have such wonderful employees!! It was nice to have a picture of who was coming, so we knew what to expect. Taylor explained everything to us clearly, and showed us how to do preventative maintenance. He truly is an asset to your company!!
Frequently Asked Questions About Isaac Heating and Air Conditioning
What services does Isaac Heating and Air Conditioning offer?
Isaac Heating and Air Conditioning provides HVAC services including furnace and air conditioning unit installation, repair, and replacement, along with electrical and plumbing services.
How long has Isaac Heating and Air Conditioning been in business?
Isaac Heating and Air Conditioning has been part of the Buffalo community since 1945, with nearly 80 years of experience.
What are the operating hours of Isaac Heating and Air Conditioning?
Isaac Heating and Air Conditioning operates 24/7, every day of the week, including weekends and holidays.
Where is Isaac Heating and Air Conditioning located?
Isaac Heating and Air Conditioning is located at 70 Benbro Dr, Buffalo, NY 14225, USA.
How can I contact Isaac Heating and Air Conditioning?
You can contact Isaac Heating and Air Conditioning by phone at +1 716-929-6276 or by email at comfort@isaacheating.com.
Does Isaac Heating and Air Conditioning have an online presence?
Yes, they have a website at https://www.isaacheating.com and social media profiles including Facebook (https://www.facebook.com/195956700808), Instagram (@isaac_heating), and Twitter (@IsaacHeating).
What nearby home improvement stores can I visit when using Isaac Heating and Air Conditioning?
Nearby you can find ProSource of Buffalo and Kelley Bros Architectural Hardware, both offering home improvement and hardware products that complement heating and cooling projects.
Are there any nearby contractors or construction services close to Isaac Heating and Air Conditioning?
Yes, Mod Enterprise Inc., Helios Solutions, and Tuff Shed Buffalo provide contractor and construction services nearby, which can be useful if you're planning home renovation alongside HVAC services.
What financial services are available near Isaac Heating and Air Conditioning?
Empower Federal Credit Union, a nearby financial institution, offers credit union services and installment loans that may assist with financing heating, air conditioning, or home improvement projects.
Can I visit any nearby specialty stores before or after my appointment with Isaac Heating and Air Conditioning?
Yes, stores like Dobkin Tile & Stone for home and garden supplies and City Mattress for furniture and mattresses are nearby and may be of interest during your visit.