Isaac Heating and Air Conditioning

4.9
773 reviews

About

HVAC ContractorElectricianPlumber
"When it comes to heating and cooling your home, you’re not just buying a furnace or air conditioning unit — you’re buying a company, a customer service team, the quality and integrity they represent. Whether it’s an emergency repair, an upgrade/replacement, or a brand-new installation, it’s the total experience that counts, and that’s where Isaac excels! Whatever your situation, Isaac’s highly trained professionals will educate you about your options and help you decide which solution is best for your needs and budget. We’ve been part of the local community for nearly 80 years. And we’re proud to stand behind our heating and air conditioning products and our work."

Location

Isaac Heating and Air Conditioning
70 Benbro Dr, Buffalo, NY
14225, United States

Hours

Reviews

4.9
773 reviews
5 stars
731
4 stars
22
3 stars
6
2 stars
0
1 star
14

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians consistently demonstrated professionalism, courtesy, and knowledge, making customers feel comfortable and informed.

Efficiency

Customers praised the quick response times and efficient service, often noting that issues were resolved promptly.

Communication

Technicians effectively communicated the details of the work being done, answering questions and explaining processes clearly.

Customer Satisfaction

Overall, customers expressed high satisfaction with the service received, often recommending the company to others.

Cleanliness

Technicians left work areas clean and tidy after completing their tasks, which was appreciated by customers.
  • KC
    Kevin Czerniejewski
    4 days ago
    5.0
    Dallas was my service tech and let me tell you that guy was absolutely phenomenal fast quick to the point got the job done and explained all options going to ask for a better tech if I ever need anybody in the future I will definitely be calling Isaac's and also recommending them send Dallas out to my house
  • KV
    Karen Vanderhurst
    Nov 17, 2025
    5.0
    On time, very neat, great attitudes and a pleasure to do business with. My mom and a neighbor were also very satisfied with their new AC/heater installations. I wouldn’t think of going elsewhere. Thank you to my crew of professionals!
  • DR
    Dan Rimbeck
    Nov 14, 2025
    1.0
    They came to my house told me that I needed a inducer motor and new burners tried talking me into putting a new furnace in charged me $120 for the service call told me they'd let me know the price the guy guessed around $800 to fix it but the next day they still couldn't tell me when they would have the parts so I called comfort zone they came out with the parts looked at my furnace said you don't need these parts it was just plugged they fixed it in 30 minutes only cost $150
  • GM
    George Mark
    Nov 14, 2025
    5.0
    I had several services done today—an energy-efficient hot water tank, a new thermostat, and a dryer vent repair. Brandon arrived on time (actually early) and patiently waited while I got my children off to school and daycare. Truly a 10/10 experience. After everything was installed, he walked me through how to use the new hot water tank, and another technician showed me how to operate my thermostat. Great service all around.
  • LS
    Loretta Spina
    Nov 12, 2025
    5.0
    I love Isaac ! What a great company! Taylor was extremely knowledgeable, respectful, professional and genuinely friendly. He is very thorough and goes above and beyond to make sure the services are completed. He has been to my home for boiler maintenance for several years and I would highly recommend him.

Frequently Asked Questions About Isaac Heating and Air Conditioning

What services does Isaac Heating and Air Conditioning offer?

Isaac Heating and Air Conditioning provides HVAC services including furnace and air conditioning unit installation, repair, and replacement, along with electrical and plumbing services.

How long has Isaac Heating and Air Conditioning been in business?

Isaac Heating and Air Conditioning has been part of the Buffalo community since 1945, with nearly 80 years of experience.