Customers consistently praised the professionalism and courtesy of the technicians, highlighting their respectful demeanor and attention to detail.
Timeliness
Many reviews noted that the service was prompt, with technicians arriving on time and completing jobs efficiently.
Quality of Work
The quality of the plumbing work was frequently commended, with customers expressing satisfaction with the neatness and effectiveness of the repairs and installations.
Customer Service
The office staff received positive feedback for their responsiveness and helpfulness, contributing to a smooth customer experience.
Pricing
While most reviews appreciated the fair pricing, there were a few complaints about perceived high charges for parts and services.
SS
Suzanne
4 days ago
5.0
I am sorry for the delay in writing this but about a couple of months ago a brand new heating unit and hot water heater was installed in my home. Matt and his crew were second to none! The work was performed in one day...Neat, clean, knowledgeable, friendly are understatements. The proof as I write this in mid-November 2025 is the unit is fantastic yet efficient. They stand behind their work - question is why go anywhere else? Great job J S P&H!!!
RC
Rose Cortez
4 days ago
5.0
Pipe in boiler leak. Big job but well handled. Joe & his team were excellent, professional, neat & courteous. I would use them for any other plumbing issues
TT
tkaikobad1
Oct 13, 2025
1.0
My Navien NCB-240E (NG) was installed in 2021. Recently, it showed an E001 error code, so I called the installer, but their next appointment was three weeks away. I hired another technician instead, who replaced the circulation pump—but the error didn’t go away. After checking again, he said the PCB board needed replacement.
Navien later told me they wouldn’t cover the new board because it had turned yellow from what they said was a faulty exhaust installation.
JR
Jack Riordan
Sep 24, 2025
5.0
They installed a water heater and tuned up my boiler back in June and did a great job. Highly recommend these guys. Professional all the way.
MF
Maria Fitzpatrick
Sep 5, 2025
5.0
Absolutely amazing! Quick service, polite, and got the job done. Will refer and use again!
Frequently Asked Questions About Joe Sampson Plumbing & Heating
Do you offer emergency plumbing services?
Our company provides round-the-clock emergency plumbing services to address urgent issues such as burst pipes, sewer backups, and water heater failures. We are available 24 hours a day, 7 days a week to assist with these critical situations.
What types of plumbing services do you provide?
We offer a comprehensive range of plumbing services for both residential and commercial clients. Our expertise includes repairing toilets, sinks, and leaky pipes, as well as executing complete bathroom renovations and kitchen remodels. We also specialize in gas heating systems and oil to gas conversions, catering to various plumbing needs.
Are you licensed and insured?
Joe Sampson's Plumbing & Heating is fully licensed and insured. Our team possesses over 40 years of combined experience in the field. Additionally, we hold more than 25 licenses across Long Island, ensuring our qualifications to serve a wide area.
How often should I schedule a plumbing inspection?
We advise scheduling annual plumbing inspections to identify potential issues early and prevent costly repairs. For older properties or homes with high water usage, more frequent inspections may be beneficial to maintain optimal plumbing health.
Can you help with energy-efficient heating solutions?
Our company specializes in high-efficiency heating systems designed to reduce fuel consumption and lower utility costs. We offer expertise in various energy-efficient solutions, including oil-to-gas conversions, to help improve your home's energy performance.
Do you offer financing options for plumbing projects?
At present, we do not offer financing options. However, we do accept credit card payments to provide flexibility for our customers when settling their bills for our services.
What are the signs of a hidden plumbing leak?
Indicators of a hidden plumbing leak may include unexpected increases in water bills, damp areas on walls or ceilings, paint that is peeling or bubbling, and the sound of running water when no plumbing fixtures are in use. If you notice any of these signs, it's advisable to have your plumbing system inspected.
Can you help with bathroom or kitchen renovations?
Our company provides comprehensive plumbing support for renovation projects. This includes upgrading fixtures, installing ADA-compliant systems, and performing complete plumbing system overhauls for both bathroom and kitchen renovations.
Why choose Joe Sampson's Plumbing & Heating?
Joe Sampson's Plumbing & Heating offers a unique combination of extensive industry experience, advanced technology, and a strong commitment to energy efficiency and customer satisfaction. Our team consists of local, reliable professionals dedicated to delivering sustainable and effective plumbing solutions.
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services for urgent issues like burst pipes, sewer backups, and water heater failures.
What types of plumbing services do you provide?
We offer a wide range of plumbing services including repairs, bathroom and kitchen renovations, gas heating systems, and oil to gas conversions for residential and commercial clients.
Are you licensed and insured?
Joe Sampson's Plumbing & Heating is fully licensed and insured, with over 40 years of combined experience and more than 25 licenses across Long Island.
What are your regular business hours?
Our regular business hours are Monday through Friday from 8:00 AM to 5:00 PM. We are closed on Saturdays and Sundays.
Do you provide energy-efficient heating solutions?
Yes, we specialize in high-efficiency heating systems that reduce fuel consumption and lower utility costs, including oil-to-gas conversions.
What payment options do you accept?
We accept American Express, Cash, Check, Discover, MasterCard, and Visa for payment.
Can you assist with bathroom or kitchen renovations?
Yes, we provide plumbing support for renovations including fixture upgrades, ADA-compliant installations, and complete system overhauls.
Where are you located and which areas do you serve?
We are located at 1209 Lakeland Avenue, Bohemia, NY 11716, and serve Bohemia and surrounding areas in Long Island.
What local places of interest are near Joe Sampson Plumbing & Heating?
Nearby places include All Star Awards (a souvenir and gift shop), Cheer360 (a gym), and Jonathan Lord Cheesecakes and Desserts (a bakery). Customers can visit these locations for gifts, fitness, or treats before or after plumbing services.
How can nearby automotive centers support customers of Joe Sampson Plumbing & Heating?
Customers visiting Joe Sampson Plumbing & Heating can easily access nearby automotive services like Bohemia Auto Center and Islandwide Auto and Truck Repair for vehicle maintenance or repairs, making errands more efficient.
Are there any nearby stores where customers can shop while waiting for plumbing services?
Yes, nearby stores include The Ultimate Image (clothing and uniform store) and Kitchen Masters Plus (a home goods store with countertop installation), offering convenient shopping options for customers in the area.