It always seems to happen when you need it most. Your heater starts rattling in the dead of winter, or your air conditioner gives out during a sweltering summer day. When comfort slips away, you need a team you can truly rely on around the clock. At Jen Air Inc., we’re proud to be that team for our neighbors across Bohemia, Long Island, Suffolk County, and Nassau County, NY. With many years of hands-on experience and a crew of NATE-certified service specialists, we know how to optimize the comfort of your home or business at a fair price. Whether it’s a new AC installation or a long-lasting furnace repair, we handle every job with precision, urgency and care. No matter the season, Jen Air Inc. is here to keep your indoor spaces safe, comfortable and running smoothly.
Customers consistently praised the professionalism and knowledge of the sales and installation teams.
Customer Service
Many reviews highlighted excellent customer service, with staff being responsive, courteous, and attentive to customer needs.
Installation Quality
The installation process received high marks for being thorough, clean, and efficient, with teams taking care to respect customers' homes.
Honesty and Transparency
Several customers noted the honesty of the sales team, particularly in providing accurate information about rebates and system capabilities.
Mixed Experiences
A few reviews mentioned negative experiences, particularly regarding service charges and perceived dishonesty in assessments.
SC
Shawn Cooper
Dec 12, 2025
5.0
After interviewing four companies, choosing Jen-Air was an easy decision. They weren’t the least expensive, but they were clearly the best.
John was professional, knowledgeable, and extremely thorough. He spent the time to make sure I fully understood what I was getting and even spent nearly an hour on the phone with PSEG confirming rebate eligibility. Three other companies told me I qualified for a rebate—John correctly said I did not, and PSEG confirmed it. That honesty alone set Gen-Air apart.
The installation was done exceptionally well. Brian, the lead installer, went above and beyond and handled everything with care and professionalism.
After the install, I had an issue with the outdoor unit. Jen-Air responded within minutes, worked directly with the manufacturer, and resolved it quickly and painlessly.
I can’t recommend Jen-Air enough. Thank you to the entire team for an outstanding experience from start to finish.
JC
Jim Cohen
Oct 31, 2025
1.0
Please review your tech's camera footage in his vehicle. driving on Middle Country Rd at 8:10am 10/31/2025 and offer training accordingly.
He was having a meltdown and I can only describe it as Roid Rage.. he was speeding, driving erratically and being overly aggressive. lots of schools buses on the road and kids around waiting.
This isn't a good look when he's behaving in such a poor manner with your company name all over the van.
i encourage people to look elsewhere for HVAC services based on the behavior the man driving should not be allowed in peoples homes with the kind of uncontrolled aggression.
AA
Amanda & Jarrett Alderfer
Sep 14, 2025
5.0
From the sales process through installation the entire JenAir team was wonderful to work with! We couldn’t recommend more!
DL
Debra Levins
Aug 14, 2025
5.0
What a great experience. Jonathan Genovese was our sales contact for our central air replacement with a heat pump.
He made the process easy and explained everything. He always got back to us to answer all our questions. A true gentleman.
On the day of installation, Will, Jason, Brian, and Flavio showed up on time and did a fabulous job. They were well mannered, respectful, immaculate and worked their tails off on an extremely hot day. They answered all our questions and worked from 9-7 in the heat to get the job done- no rushing.
This was such a great experience and we couldn’t be happier that we chose Jen-Air.
Thank you to the team:)
JF
J Fern
Aug 1, 2025
5.0
Absolutely professional in every way, one could not ask for a better team
Jen Air Inc. provides AC installation and repair, heating installation and repair, HVAC installation and repair, and indoor air quality solutions.
Where is Jen Air Inc. located?
Jen Air Inc. is located at 1507 Smithtown Avenue, 17, Bohemia, NY 11716, USA.
What are the business hours of Jen Air Inc.?
Jen Air Inc. operates 24 hours a day, 7 days a week.
Which payment options are accepted at Jen Air Inc.?
Payments can be made using American Express, cash, financing options, Mastercard, and Visa.
In which areas does Jen Air Inc. provide service?
Jen Air Inc. serves customers in Bohemia, Suffolk County, Nassau County, Queens, and surrounding areas in New York.
Does Jen Air Inc. have any current promotions?
Yes, they encourage customers to check out their current Specials.
How can I contact Jen Air Inc.?
You can reach Jen Air Inc. by calling +1 631-212-0801 or visiting their website at https://www.jenairinc.com/.
What nearby places can I visit around Jen Air Inc. at Bohemia, NY?
Nearby places include Babe Roof (roofing), CrossFit gyms, Rapid Construction and Management, and National Event Connection for party supplies and event planning.
Are there fitness centers near Jen Air Inc. for a workout before or after a visit?
Yes, Crossfit and CrossFit South Shore gyms are close by and can be convenient for a workout when visiting Jen Air Inc.
If I’m visiting Jen Air Inc., are there places nearby to grab a meal?
You can find food options nearby such as Jersey Mike's Subs, MJ's Deli, Glenn Wayne Bakery, and Khloe's Caribbean Spice for sandwiches, deli meals, bakery items, and Caribbean cuisine.