1-800-Plumber + Air is the preferred plumbing and heating/cooling contractor of the East End Area in New York. Whether you’re having issues with a toilet that won’t flush, an air conditioning unit that won’t cool, or a water heater that won’t heat, 1-800-Plumber + Air is at your service with unparalleled experience and an unforgettable name! Our goal is to be the highest quality provider in the industry, focusing on honesty, integrity, professionalism, and craftsmanship. We achieve this by doing what we say we will do; always telling the truth; training our team to always conduct themselves in a professional manner, and hiring the most skilled craftsmen within the industry.
Technicians consistently demonstrated professionalism, punctuality, and courtesy during service calls.
Customer Service
Customers appreciated the thorough explanations and transparency provided by technicians regarding the work performed.
Quality of Work
Most reviews highlighted the high quality of work done, with many customers expressing satisfaction with the repairs and installations.
Communication
Customers valued the proactive communication, including technician bios and arrival tracking, which enhanced their service experience.
Pricing Concerns
Some customers noted that prices were higher than expected, with a few expressing concerns about markups on parts.
TJ
Tim Jackson
Nov 8, 2025
5.0
Both men were experience ld.ans professional. They didn't mess around did the job amd at a fair price.No game of ripping me off. I highly recommend them
DF
Dale Fortugno
Oct 31, 2025
5.0
Extremely professional and honest. I highly suggest to utilize 1-800-plumber and Air
CH
Cynthia Harris
Oct 22, 2025
5.0
I was very pleased when Paul came to my house he was very thorough and walked me through everything he was doing. Honest man who gave me honest suggestions not trying to sell me the moon.
I would highly recommend him!!
PB
Paul Bagliore
Oct 15, 2025
5.0
Paul did a amazing job servicing my boiler and changing my water heater. I will use them again in the future
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Monique S
Sep 7, 2025
5.0
I had a fantastic experience. Soon after my initial call, I received a text with the plumber’s bio so I would know who I would be meeting with. I appreciated that. They also sent me tracking information so I could see what time the plumber would be arriving. Paul the plumber came to give me a quote. He was professional,
personable & efficient. I was able to schedule him quickly. He came & did the job & explained things to me that I needed to know. I would definitely recommend 1800-Plumber+ Air to anyone in need of plumbing services.