Robert M. Spano Plumbing & Heating Inc

Reviews

• BK

  Bob Knudsen

  Oct 27, 2025
  5.0
  I've used Spano services for over 20 years. Professional, responsive, knowledgeable.
• JJ

  Jim

  May 8, 2023
  1.0
  Robert Spano owner of Robert M. Spano Plumbing & Heating Inc. (Family member of my grandfather "Cousin" on my mothers side and "2nd cousin to my mother". Recommended to me as a great plumber. Far from it and not even close to family oriented.) is the most rude business owner I have ever met. He cursed me out and called me a foul name and degraded me as a client and as a family member. "Robert Spano called me a little s***. Meanwhile he's shorter than me". Now imagine just being a client only and not related... scary to say the least. Communication is terrible with this business. They don't return emails, they don't return texts, they don't even email back and when you finally get them on a call they rush you and verbally abuse you as a client and are extremely rude!!! He spoke absolutely terrible to my wife on a phone call which should never be allowed and never apologized. Who down talks a lady and someones wife as a business owner!!!!! Zero consideration or any respect and all about money and business. Robert Spano is not personal at all and has zero heart and only cares about the dollar bill. Spano Plumbing never finished my work at my home and is now demanding a final payment of $1,065 and summoned me to court 475 days later. If it cost me $1,065 to get rid of this terrible business and terrible family member Robert M. Spano Plumbing & Heating then so be it and goodbye. The worst service and business I have ever came across. I have never encountered any business that couldn't hold a conversation about a cost for additional work and have the owner of the business (Robert Spano) lose their temper based off of questions regarding a quote! I never wanted to write this review but, taking me to court for $1,065, work not completed on my home and cursing me out as a client and talking absolutely terrible to my wife on a call. That's enough and other homeowners need to know about it. Robert M. Spano Plumbing and Heating Inc deserves zero stars and is the most disrespectful company I have ever encountered.
• GD

  Georgi Dwight

  Dec 2, 2015
  5.0
  After several plumbers suggested adding an expansion tank to solve leaking from our water heater's brand new pressure relief valve, we called Spano, who we used successfully in the distant past, but had slipped our mind. The Spano plumber also said we needed a tank, had it on the truck and quickly installed it. We have a well and think our problem was caused by a new whole house water filter install? A couple of months later and no leaks from the valve - hooray. On the same service call, we mentioned another problem with a leaking, 22-year-old Delta shower mixer. Delta had sent us the replacement part (lifetime warranty), but after looking online, learned that I could break a copper inlet if I did it wrong. We had had another plumber look at the repair, and he said that due to the age of the shower and possible breakage, he did not want to touch it. He said I should buy another mixer, and when it came in, he would open the wall backing up to the shower and install it. Buy another mixer - open up the wall - maybe, but until we could decide, we just used another shower. Spano's plumber also warned that the old line might break, but said he would see how bad things were. Seemed like a couple of minutes later, everything was done; no breaks in the line, no holes in the wall and no leak. Terrific service call. On a side note, the plumber parked in our driveway pullout, and then asked permission if he could park in front of our garage. Really appreciate that courtesy.

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