"When it comes to heating and cooling your home, you’re not just buying a furnace or air conditioning unit — you’re buying a company, a customer service team, the quality and integrity they represent. Whether it’s an emergency repair, an upgrade/replacement, or a brand-new installation, it’s the total experience that counts, and that’s where Isaac excels! Whatever your situation, Isaac’s highly trained professionals will educate you about your options and help you decide which solution is best for your needs and budget. We’ve been part of the local community for nearly 80 years. And we’re proud to stand behind our heating and air conditioning products and our work."
Technicians are consistently described as professional, knowledgeable, and courteous.
Customer Service
Customers appreciate the friendly and helpful nature of the staff, often highlighting their willingness to explain services and answer questions.
Efficiency
Many reviews mention prompt and efficient service, with technicians completing jobs in a timely manner.
Quality of Work
Overall satisfaction with the quality of work performed, including installations and maintenance, is frequently noted.
Communication
Technicians are praised for their clear communication regarding services performed and recommendations.
BH
Bill Hartman
4 days ago
5.0
The technicians were absolutely top quality. They were professional, polite, knowledgeable, easy to work with and did a great job cleaning up. This was the 2nd time that they have been here in 2 years and we can't say enough of good things about them. A great job well done.
PG
Pamela Griffin
Nov 17, 2025
5.0
Timothy was well spoken, clean and professional. He made sure that we understood what the problem was and then stayed on to check the house for gas leaks. Even though required, it was more his presentation. We highly appreciate and recommend Timothy.
MS
Michelle Strang
Nov 14, 2025
5.0
Maintenance on our heating system and tankless hot water heater. Both covered under our yearly maintenance plan.
Mekhi was very courteous and professional. In his maintenance of our furnace, he thoroughly explained to us a potential concern to keep our eye on. Very pleased with his service.
JH
jeff haddad
Nov 13, 2025
5.0
Gotcha 👍 Here it is with option 3 as the last sentence:
> Jason answered all of my questions and was very detailed in explaining my options, which I appreciate very much. Jason’s personal service truly set him apart and ensured I’ll be returning as a repeat customer.
BR
Bethany Rague
Nov 5, 2025
5.0
Timothy Kuehne arrived to investigate a repeat no heat/no hot water event, and determined that replacement part installed 10 days ago was functioning properly, however low psi situation caused current failure of Navien unit to engage or operate. He identified and rectified cause of low psi, and in addition proposed additional project to create alternate/backup plan to prevent future low psi events. His diligence and problem solving are greatly appreciated!
Frequently Asked Questions About Isaac Heating & Air Conditioning
What services does Isaac Heating & Air Conditioning provide?
Isaac Heating & Air Conditioning offers HVAC contracting services, including furnace and air conditioning installation, emergency repairs, upgrades, and replacements. They also provide electrical and plumbing services.
What are the business hours of Isaac Heating & Air Conditioning?
Isaac Heating & Air Conditioning is open 24 hours a day, 7 days a week, including weekends.
How can I contact Isaac Heating & Air Conditioning for service or inquiries?
You can contact them by phone at +1 585-804-5079 or email comfort@isaacheating.com. They also have a website at https://www.isaacheating.com and social media on Facebook, Instagram (@isaac_heating), and Twitter (@IsaacHeating).
Where is Isaac Heating & Air Conditioning located?
Isaac Heating & Air Conditioning is located at 2760 Morgan Drive Suite 2, Avon, NY 14414, USA.
How long has Isaac Heating & Air Conditioning been serving the community?
Isaac Heating & Air Conditioning has been part of the local community since 1945, serving nearly 80 years.
Does Isaac Heating & Air Conditioning offer emergency repair services?
Yes, Isaac Heating & Air Conditioning provides emergency repair services for heating and cooling systems to ensure your home stays comfortable.
Are there any automotive repair shops near Isaac Heating & Air Conditioning?
Yes, nearby automotive service options include Guenther Automotive, Mike Guenther Automotive, The Diesel Shop LLC, and Truth and Grace Automotive for repairs, tire services, and auto body needs.
Where can I get fuel and convenience items near Isaac Heating & Air Conditioning?
Quicklee's Avon Travel Center, Quicklee's Convenience Stores, Exxon & Mobil Stations, and CAT Scale are nearby locations where you can buy fuel, convenience store items, and truck-related services.
Are there any local restaurants or food options near Isaac Heating & Air Conditioning?
Nearby eateries include Calabresella Subs and Deli, Katz Kornerz food truck, and Dunkin' for coffee and donuts, perfect for grabbing a meal or snack before or after your visit.
What recreational or shopping opportunities are available near Isaac Heating & Air Conditioning?
Customers can also enjoy local attractions like Conesus Lake for outdoor activities and the Exit 9 Flea Market for shopping antiques and various items, which can make for a pleasant outing during their visit.