Window World of the Capital District

Reviews

• NR

  Nancy Reilly

  5 days ago
  5.0
  We absolutely loved Window World of Albany. Ordered 10 windows to be replaced along with stone siding for the front of our house. Jim was our salesman and he was amazing. Checking in on us throughout the installation of both. Because of Jim's knowledge of their product line is why we chose to do the siding, we were only going to do the windows. Jason installed our windows, he was equally amazing to deal with. Windows are perfect, couldn't be happier. He was very respectful of our home and property. Once he was done he cleaned up completely, even wrapped our windows with plastic to minimize the dirt getting into our home. Ryan and Mike put up our siding, they did an excellent job. Very happy with all aspects of this company. Highly recommend them, very professional.
• MW

  Michele Woodard

  Mar 26, 2026
  5.0
  Highly recommend! Super customer service, high-quality and beautiful look. Be prepared to wait a couple of months because the windows are custom-made to order, but it is absolutely worth the wait. In comparison to other well-known window companies, their price point is completely acceptable.
• MP

  Matt P

  Mar 26, 2026
  1.0
  Installers showed up “ ready to leave” before they even started. Did not properly spray foam windows as requested. Came back and spent minimal time rapidly spray foaming 15 windows, left spray foam foot prints in my bathroom and on my couch. Insisted several times that they did not need the additional spray foam even though I could clearly feel wind coming through the air gaps. Ended up paying an outside contractor thousands to come fix their job.
• JH

  Joseph Heaney

  Mar 17, 2026
  5.0
  I have to say the experience with window world was incredible from start to finish. The sales people are very down to earth and make sure you get exactly what you want. Shout out to Ed for his fantastic work! Pricing is straight forward with labor included, and the quality of the product. I can’t wait to replace the last few doors and windows and I know exactly who I am going to call!
• WW

  WetWillie1948

  Feb 26, 2026
  5.0
  Good Morning. We had almost total window replacement done 2/25/26. Given that there was a surprise for us about space and placement of the windows. I have to say I'm very pleased with the outcome for our home. Two very intelligent men, a father son team, removed old and installed new. The wind was awful yesterday but they were on the job and getting it done. They were very professional and were able to adjust a bit in the installation. You may not believe it, but I can absolutely feel the difference in our home. I have a couple more windows that I need done and will certainly return to Window World.. Day after I'm pleased.

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