This profile is uncertified and using publicly sourced data
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Business Details
About
Hardware StoreHome Improvement StorePaint Store
Hatchet Hardware is a family-owned and operated authorized ACE Hardware dealer native to upstate, New York. We strive to offer goods and services that improve every aspect of your life and home. We will carry brands like STIHL, Benjamin Moore, Saul, Yeti, Carhartt, Milwaukee, and DeWalt. Each Hatchet Hardware location also has a carefully curated gift section that showcases locally inspired goods, handmade gifts, greeting cards, and more.
Location
Hours
Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday8:00 AM - 7:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.