Technicians are consistently described as friendly, professional, and knowledgeable, providing thorough explanations and support.
Response Time
Customers appreciate the quick scheduling and prompt arrival of technicians, often receiving same-day service.
Professionalism
The team is noted for their professionalism and thoroughness during service calls, with many customers expressing satisfaction with the quality of work.
Communication
Effective communication is highlighted, with customers receiving clear updates and explanations regarding their HVAC systems.
AI Interaction
Some customers expressed dissatisfaction with the AI call answering system, finding it less personal and somewhat deceptive.
CP
Chris Palacio
1 day ago
5.0
Travler was very punctual and he updated me on the maintenance of our HVAC. He double checked our Co2 levels as well since I haven't replaced the filter. I would request for him to be our technician again.
SV
S V
1 day ago
5.0
Travler was our HVAC Tech. Great communication over text and calls. Being able to come and repair our furnace on a Saturday evening was a relief! He diagnosed, identified and resolved the issue quickly. All the while being friendly and professional. Making the appointment via an AI phone attendant left me a little skeptical but it worked out pretty well.
AL
Angelo Lorenzo
2 days ago
2.0
Contacted Lincoln to diagnose an intermittently functioning thermostat that was blowing cold air during heating. Technician came by and stated that nothing was wrong. In the report, he stated that we just didn’t know how to use the thermostat. After he left, we continued to have intermittent issues. Long story short, we ultimately ended up calling another HVAC company who took the time to correctly diagnose the issue and fix it. Very honest, but perhaps the technician was not very skilled in troubleshooting? We requested a refund since we had to hire someone else but they stated that they stand by their technician that nothing was wrong. Overall very disappointing service and we spent a weekend in the cold.
SG
Steve Grzebiniak
Jan 4, 2026
5.0
We’ve been using Lincoln Heating and Air for several years for our HVAC servicing. They are very responsive and professional. Our recent furnace installation was accomplished by Henry Torres and he did a great job. We noticed a small condensation leak in the vent pipe and Henry showed up the next day to correct the problem.
BH
Bryan Hart
Dec 21, 2025
5.0
This was my first time using Lincoln, but I was so impressed that I felt I had to leave a review. Some people may not like the AI assistant that answers when you call, but I thought it was rad! It was a perfect intro call collecting all of the basic info and then I receive a call back a little while after to schedule the appointment and they had availability the very next day. Andrew was our tech and he was super cool and got us taken care of. I highly recommend these guys. I’ll use them again in the future for sure!
Frequently Asked Questions About Lincoln Heating & Air
What services does Lincoln Heating & Air offer?
Lincoln Heating & Air provides HVAC contracting, air conditioning, heating services, water heater service and sales, and air quality consulting.
Where is Lincoln Heating & Air located?
Lincoln Heating & Air is located at 1520 Glendale Ave, Sparks, NV 89431, United States.
What are the operating hours of Lincoln Heating & Air?
Lincoln Heating & Air operates 24 hours a day, 7 days a week.
How long has Lincoln Heating & Air been in business?
Lincoln Heating & Air has been serving the Reno Sparks area since 1993, with 30 years of experience.
What payment options does Lincoln Heating & Air accept?
Lincoln Heating & Air accepts American Express, Cash, Check, Discover, Financing, Invoice, MasterCard, PayPal, and Visa.
How can I contact Lincoln Heating & Air?
You can contact Lincoln Heating & Air by phone at +1 775-359-1985 or by email at info@lincolnheating.com.
Does Lincoln Heating & Air have a website?
Yes, their website can be found at https://lincolnheating.com/.
What are some nearby businesses to Lincoln Heating & Air?
Nearby businesses include Dustin's Automotive, Valley Concrete Co Inc, and Maverik Adventure's First Stop gas station and convenience store.
Can I visit Maverik Adventure's First Stop when I come to Lincoln Heating & Air?
Yes, Maverik Adventure's First Stop is nearby and offers gas, convenience items, and fast food, making it a convenient stop before or after your visit.
Are there automotive repair services near Lincoln Heating & Air?
Yes, several automotive repair shops are nearby, including Dustin's Automotive, Scotty's Transmission & RPM Automotive, and Alpine ADAS.