Business Details
About
Garage Door Supplier
A1 Garage Door Service is a family owned and operated garage door repair and installation company based in Reno, Nevada. We proudly serve all of Reno and surrounding areas including Sparks, Miden, Spanish Springs, Cold Springs and Carson City. We've been recognized and awarded for our outstanding craftsmanship, value and customer service. Our mission is to make amazing customer experiences, one neighborhood at a time!
Location
Hours
Reviews
4.8
1,402 reviews
5 stars
1,294
4 stars
44
3 stars9
2 stars12
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Technicians are consistently described as friendly, professional, and knowledgeable, providing excellent customer service.
Communication
Many customers appreciated the clear communication from technicians regarding their services and options available.
Timeliness
Most reviews highlight the punctuality of technicians, with many arriving on time and completing work efficiently.
Quality of Work
Customers frequently express satisfaction with the quality of repairs and installations, noting thoroughness and attention to detail.
Pricing Concerns
Some customers raised concerns about pricing, feeling that charges were higher than expected for certain services.
- MRMarie RauJan 3, 20262.0Made 2 appts, first one was can cancelled on the day they were to show up. 2nd time was made for Saturday between 2:00 and 5:00. 5:00 came around and no one showed or called. I had to call them and got no real answer as to where or when they would appear. I was upset at their lack of keeping in touch with a customer after spending half the day waiting for them to show up. Will find someone else to do the repairs I need. What services did I get, None.
- JJJoey JohnsonDec 31, 20255.0Jack at A1 Garage is outstanding. The absolute best. He provided amazing service and even asked if I wanted a coffee or drink when he called to let me know he was on the way. Wow, what an awesome gesture. He is a genuinely great person. He walked me through everything, offered multiple options, and truly listened to my needs and wants. Highly recommend working with him.
- KTKathleen ThomsonDec 30, 20254.0He was very polite and detailed. He explained everything to me.. He also did the best he could on getting me the best price that he could, knowing that I’m on a fixed income. I will be recommending this company to anyone that ask
- MCMike CrandallDec 20, 20255.0Very happy with my overall experience. A very quick response time to my initial request along with flexibility with the arrival time. Seth came out for a garage door tune up and pointed out several findings while here. He educated me on the functionality of each part and why it should be a good idea to replace. I'd highly recommend Seth and A1 Garage Door Service.
- LPLarissa PattenDec 15, 20255.0Seth was amazing! He was so instructive and detail orientated letting me know what was wrong with the garage and also with the solution to fixing the garage. We have been dealing with our garage not working for months so this was such a huge relief to finally have our garage working the way that it needed to. Super happy about the new features that were included in the package we chose! Will definitely recommend A1 garage door service to anyone in need! So very pleased with the amazing staff and of course with Seth and his amazing Work!
Frequently Asked Questions About A1 Garage Door Service
What services does A1 Garage Door Service provide?
A1 Garage Door Service offers garage door repair and installation services, serving Reno and surrounding areas.
Where is A1 Garage Door Service located?
It is located at 240 Freeport Boulevard, Ste 11, Sparks, NV 89431.
What are the operating hours of A1 Garage Door Service?
A1 Garage Door Service operates 24 hours a day, 7 days a week.
Since when has A1 Garage Door Service been in business?
They have been in business since 2007.
What payment methods does A1 Garage Door Service accept?
They accept American Express, Discover, Financing options, MasterCard, and Visa.
Does A1 Garage Door Service have an online presence?
Yes, you can visit their website at https://a1garage.com/reno and their Facebook page at https://www.facebook.com/107035820639979.
Which areas does A1 Garage Door Service serve?
They serve all of Reno and surrounding areas including Sparks, Minden, Spanish Springs, Cold Springs, and Carson City.
What nearby businesses can customers visit while at A1 Garage Door Service?
Customers can visit nearby places such as J2Laser for shopping and gifts, Company Glass for glass and mirror services, and The Detailing Pros Reno for auto detailing.
How can nearby automotive services complement a visit to A1 Garage Door Service?
Nearby automotive businesses like Sierra Nevada Auto Body and Webbs Auto Detailing offer auto repair and detailing services, which could be convenient for customers managing vehicle and garage door maintenance together.
Are there nearby businesses that provide home-related services near A1 Garage Door Service?
Yes, nearby options include Fire Extinguisher Service Center for safety equipment, S&S Mechanical and Plumbing for plumbing and HVAC, and Tile & Stone Creations for building supplies.