Window World of Reno

4.4
143 reviews
Window World

About

Window Installation ServiceWindow SupplierDoor SupplierSiding ContractorHome Improvement StoreWindow World
Experience Window World's unrivaled ENERGY STAR replacement windows, exterior doors and more. Contact us to schedule your free in-home or virtual quote today!

Details

  • Wheelchair accessible entranceAvailable

Location

Window World of Reno
4690 Longley Lane, Reno, NV
89502, United States

Hours

Reviews

4.4
143 reviews
5 stars
113
4 stars
8
3 stars
2
2 stars
4
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers praised the professionalism and friendliness of the sales and installation teams, highlighting their helpfulness throughout the process.

Installation Quality

Many reviews noted the efficiency and thoroughness of the installation teams, with several customers expressing satisfaction with the quality of the work and the cleanliness after installation.

Product Satisfaction

Overall, customers were pleased with the quality of the windows and doors, noting improvements in energy efficiency and aesthetics.

Communication Issues

Some customers reported challenges with scheduling and communication, particularly regarding lead times and follow-up on issues after installation.

Warranty Concerns

There were complaints about the warranty service and responsiveness to issues after installation, with some customers feeling unsupported.
  • CS
    Chris Stancil
    Dec 28, 2025
    5.0
    Unbeatable prices and amazing customer service from start to finish. From scheduling, to in-home consultation, to installation, the entire process was smooth and professional. We wish we would have called sooner! Thanks Patrick, Amy, and the installation team.
  • SW
    Sierra Waechter
    Dec 9, 2025
    5.0
    Austin, Eric and Mike installed my windows and new sliders and they did an excellent job! They were very efficient and made the whole process easy. Everyone in the office I communicated with was great, I would recommend!
  • TW
    Tony Wildey
    Nov 25, 2025
    5.0
    Patrick came to our home and measured everything out for the new windows. He was meticulous in his measurements, was very interested in what we were wanting to change or upgrade, and suggested things that would make our home better! There is a bit of a wait he said for the windows to be custom ordered and manufactured. A couple of months and everything was ready to be installed and the gentlemen showed up for their appt to install. I am a very hands on guy and watched closely the process. They were careful not to make a mess during the upgrading and installing and were also very curious and professional. Everything went well and in a couple of days it was all done! After they left I began painting our house for the winter months and as I was painting I noticed the caulking and rest of the installation of the windows. They did a great job!!!! I recommend them highly for your window upgrades! Half the price of Windows by Andersen and quality too! Real quality! Thanks Patrick! Thanks Brandon!
  • RA
    Rosalba Arango-Johnso
    Nov 8, 2025
    5.0
    Branden, Austin and Eric were the installers today. They were at my house early and got to work efficiently. I was surprised how fast they installed the 10 windows. They were also organized and friendly while maintaining professionalism. I thought I was in for a long and overstimulating day. It was not at all. Thank you all!
  • NN
    No Name
    Nov 4, 2025
    4.0
    I give the installers - Austin, Mike and Eric - Six Stars - I give the company it self - Three Stars because lead time and scheduling is very questionable. I had to call the sales person and the company it self to beg for my windows to be installed on the earlier side of the 11 to 16 week lead time because I found out I need to have surgery towards the end of their lead time. I was treated like I should be the grateful one and my business was not appreciated. Seven windows is not a shabby purchase. I would like to have the other half of my house done in the spring. I will have to place my order in February and hope it will get done by the end of Spring (June). I do not treat any of my customers like that at either one of my jobs. I am concerned that if I have any problems with these windows during the upcoming winter - what is the lead time and will I be treated poorly then too. 😐 Reply to Window Worlds Response to my review: I truly feel as if I did not push for an earlier date, this job would have went to the 16 week end of the contract and I would have been trying to recover from surgery while the construction was happening. When I learned that I going to be unavailable for the later part of this agreement I did call three time in five days. Vikki, you did get back to me once and the office manager got back to me once. It was handled and scheduled within a two week period. I do appreciate your efforts and the fact that the windows showed up in the warehouse. Please let me know if you are to offended to do the other 5 to 7 windows in the spring. So, I can get moving on some other bids and planning. Thank you.

Frequently Asked Questions About Window World of Reno

What types of payment methods and financing do you offer?

We offer a variety of payment methods and financing options (subject to approved credit) depending on promotional period. Please contact us for more information regarding available options.

Will the replacement windows be installed from the inside or outside?

The majority of our replacement windows are installed from the outside. In some situations it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.