Business Details
About
Equipment Rental Agency
Sunbelt Rentals is your trusted source for contruction equipment and tool rentals. Whether you're looking for earthmoving equipment for your job site or small tools for your home improvement project, we're fully stocked with thousands of tools and types of construction equipment to outfit you for any job. We offer skidsteers, generators, scissor lifts and more-- all backed by the Sunbelt Promise and our 24/7 customer support. Visit our location in Reno to get help with all of your equipment rental needs today!
Location
Hours
Reviews
3.6
39 reviews
5 stars
17
4 stars
8
3 stars
4
2 stars0
1 star
10
- EJEric JeterJul 14, 20254.0Service was good. Knowledge of what is supposed to be with the equipment,.. not so much. Extra points for trying to make it right.
- MLMitchell LeeDec 14, 20195.0Good customer service, easy rental process, and totally fair.
- DRDonna RobinsonFeb 15, 20195.0On 2/14/19 my property started to flood in my yard corrals, dog kennels around the hay barn and sidewalks. I called and spoke with Scott. Very helpful and professional. When I picked up the trash sump pump they loaded it for me and were very helpful answering my questions. When we couldn't get the pump to work they sent out a service tech who got it running. I will definitely be renting from them again.
- MBMark BoisvertJun 30, 20184.0Good service and helpful.
- VSVince SAug 31, 20161.0Sunbelt will leave you hanging! I will never do business with them and suggest you do not either!! I started talking to Sunbelt rentals several months before we needed a piece of equipment. We needed a special 8" ride on trencher that they and only a few others have here in Northern Nevada have. I had seen Sunbelts commercials and billboards around town and thought they seemed like a solid reputable company. I was totally wrong. The gentleman I spoke with (Carl) told me several times just give us a few days heads up and we will make sure we have the equipment ready for you to pick-up. He told me even if we have to have it transferred from another location just give us enough heads up time and we will have it here. As time went on, I called 2 weeks before I was ready to pick it up and again they said we will have it ready for you on the date you need it. The Friday before the Monday I was scheduled to pick it up, I called just to confirm it was ready to go and I was told "sorry another customer decided to keep it on rent for a few months" I said well surely you can transfer the equipment in from another location as you previously mentioned... I was then told "yes, we are working on that". I said when will it be here and Carl said Monday. Carl said "we will have it here Monday with 99% certainty." Well Monday came and went and still nothing. I kept calling and was pushed to the side each time. I explained to Carl how important it was for us to have the trencher we had reserved and that without it we were going to end up paying 8K + more in concrete footings costs. He didn't really seem to care. A few more days went by and now I had my back to the wall. Each time I called Carl, he would inform me "we are working on getting another here for you" and that was it. I asked him if he could call the customer who had it out now and see if we could rent it for just a few days and then return it. Carl told me he didn't want to upset that customer but would try and make no promises and let me know. Another day went by and I never heard back from him so I am guessing he never really did check with that customer. Long story short Sunbelt rentals totally screwed me. We ended up having to rent another piece of equipment from another rental store here in Reno that was close to what we needed but not exact. Counting on Sunbelt in the end cost me 3k more in concrete. Do yourself a favor and never work with these people. They will continue to tell you they are working on it but unless something shows up in their yard you will be left out to dry. I am guessing Sunbelt rentals trains their sales people to inform potential customers they are working on getting the equipment in only to keep you on the hook in the hopes something will be naturally returned from a customer they are unaware of. Don't fall victim to their deceptive practices and go with someone who's word actually means something. Sunbelt is very unreliable.
Frequently Asked Questions About Sunbelt Rentals
What do I need to rent a tool?
All you need is your driver’s license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Increase your financial flexibility with our Commercial Credit account. Our online application can be completed anytime, from anywhere.
Is a deposit required for a reservation?
For customers without a line of credit, Sunbelt Rentals does not require a deposit to rent tools and equipment. However, you will be asked for payment information when you make your reservation. Your credit or debit card will not be charged for the rental period (one ((1)) day minimum) until you pick up the equipment.
For Credit Customers, we will secure a deposit for your reservation. This deposit will be held within your account until the rental equipment is returned and the contract closed. Apply for a credit account here.
If your project is quick and you only need the equipment for a few hours, Sunbelt Rentals does offer a Rapid Return rate. Return the equipment within four (4) hours of the pickup time and we will refund the difference of the Rapid Return rate. Rates will vary based on product. Call 800-667-9328 if you have any questions.
What if I need to keep my equipment longer?
If you need assistance, please contact the branch of the equipment rental and they can extend the rental for you. When you keep the equipment longer, we will add the additional time and charges to your contract and credit card. Please refer to the rental contract, where the day, week and 4-week rates are shown for each piece of tool and equipment.
Can I return rented equipment at any location?
Typically, equipment should be returned to the same location where you initially rented it. If you need to return it to a different location, please contact the store where you rented the equipment for guidance. It’s advisable to call ahead so we can assist you in finding a convenient alternative location for your return. Your convenience is our priority.
What is the cost for the delivery of equipment to my location?
The delivery charge is calculated based on the category and class of equipment, the location of the rental location, the distance of the project site from the rental location.
Can I get tools and equipment delivered to me?
Yes, Sunbelt Rentals offers convenient delivery options from our extensive network of locations for a reasonable fee. When making a reservation, simply select the delivery option. During the reservation process, you can specify the delivery drop-off date and time, as well as your estimated equipment pickup date. The estimate is for our planning purposes and not a final date.
To initiate our equipment pickup service, you must confirm the end of your rental via the app or by phone. Additionally, if you have specific delivery instructions or prefer a designated contact person for coordination, please include those details when submitting your reservation.
For businesses utilizing a commercial credit account, associated delivery and pickup fees will be reflected in your invoice.
To receive notifications about your delivery, adjust your settings in your account to receive reminders and updates related to your delivery and pickup.
What happens if a tool breaks or quits working while I am renting it?
Sunbelt Rentals inspects and services each piece of equipment prior to each rental and should be in good working order. If you experience problems with the tool while renting it, please go to the specific Equipment Detail page within the reservation to request service. If you need additional assistance, please contact the branch of the equipment rental and they can arrange for next steps or a replacement. If you want to have protection in the event of damage, Sunbelt Rentals offers a Rental Protection Plan (RPP), which can be purchased at the start of your rental.
What do I need to rent a tool from Sunbelt Rentals?
You need a driver's license or government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required. You can also apply for a Commercial Credit account online for increased financial flexibility.
Is a deposit required when making a reservation at Sunbelt Rentals?
No deposit is required for customers without a line of credit, but payment information is collected at reservation. Credit customers have a deposit secured in their account until equipment return and contract closure.
Can I return rented equipment at a different Sunbelt Rentals location?
Usually, equipment should be returned to the original rental location. If you need to return to a different location, contact your rental branch for guidance and assistance.
Does Sunbelt Rentals offer equipment delivery services?
Yes, equipment delivery is available for a reasonable fee. You can select delivery during reservation and specify drop-off and pickup dates. Delivery and pickup fees will appear on your invoice if you use a commercial credit account.
What are the Sunbelt Rentals Reno location's operating hours?
The Reno branch is open Monday to Friday from 7:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
What types of equipment and services does Sunbelt Rentals in Reno offer?
They offer aerial work platforms, air compressors, concrete and masonry tools, earthmoving equipment, forklift rental, landscaping and lawn equipment, generators, pressure washers, welders, light towers, pumps, and equipment training.
How can I get to Sunbelt Rentals in Reno using nearby transit or services?
Amador Stage Lines nearby provides airport shuttle services which customers can use for easy access to Sunbelt Rentals, especially if traveling from the airport.
Are there any notable nearby businesses for additional project needs near Sunbelt Rentals?
Yes, Fastenal Fulfillment Center nearby offers industrial equipment and building supplies, which could complement your rental needs for construction projects.
What other local services near Sunbelt Rentals might be useful before or after renting equipment?
Nearby automotive services like NAPA Auto Parts and car washes such as Tropical Car Wash and Quick Wash III can assist customers with vehicle maintenance related to their projects.
How does Sunbelt Rentals in Reno ensure equipment reliability during rental?
Sunbelt Rentals inspects and services each piece of equipment before rental. If a tool breaks during rental, customers can request service via the reservation details page or contact the branch for assistance or replacement. Rental Protection Plan is also available.