About
HVAC Contractor
For nearly 30 years, Sierra Air Inc. has served Reno and our neighbors in the surrounding area. Our dedicated team of HVAC and Plumbing specialists have everything you need to ensure that the comfort systems in your home are performing at the highest possible levels. We enjoy serving our community and take pride in the care and level of service we provide to our customers. We offer a broad range of services, including the repair, replacement, installation, and maintenance of systems like air conditioners, heaters, indoor air quality systems, ductless mini-splits, duct cleaning, and more! For reliable assistance from NATE-certified technicians that you can count on - call Sierra Air Inc. today!
Location
Hours
Reviews
4.8
3,550 reviews
5 stars
3,177
4 stars
172
3 stars42
2 stars33
1 star
126
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, friendliness, and helpfulness of the technicians.
Timeliness
Many reviews highlighted the prompt response times and punctuality of service appointments.
Quality of Work
The technicians were noted for their thoroughness and ability to explain issues clearly, leading to high satisfaction with the services provided.
Communication
Customers appreciated the clear communication regarding service details, options, and follow-ups.
Mixed Experiences
Some customers reported issues with warranty service and perceived high pricing for certain repairs.
- AAAmanda3 days ago1.0Got home after work and noticed my heater was not blowing heat. I looked at my furnace and noticed it was not igniting. Due to it being after hours (5:15pm) and it was going to be 18 degrees that night I needed to call. Dwayne came out in an hour, he was pleasant, professional and very knowledgeable. Absolutely nothing wrong with the tech. He noticed my igniter was broken. I needed it replaced and he did. It works great and I thank him for that. The reason for a one star was this part retails for $20.00 and this company Sierra Air charged me $435.00. I needed it done and paid for it, however it is outrageous and beyond price gouging. Will not recommend this company due to their pricing on parts. After hours service call was $135.00. Where they get you is in parts.
- JKJerry K4 days ago5.0Mike came out promptly the morning after our furnace showed signs of delayed ignition. He fully tested the unit and showed me in real time, live camera views of the cracked heat exchanger. Very personable and showed genuine interest in advising me of options beside immediate replacement, though we both ultimately decided that the replacement was the appropriate direction to go. No pressure - just his honest opinions and interest in the best course of action for our situation. Thanks, Mike. Jerry K
- MSMatt Shiveley5 days ago5.0Had emergency large water leak on a Sunday evening. Was home alone. Sierra Air was the 1st business that popped into my head & I was glad I called. Prompt professional service and support. Carlos Martinez arrived quickly and was reassuring. He turned the water off and even called a remediation company for us - which was SO helpful. Kudos.
- LYLisa YamauchiJan 3, 20265.0We had an exceptional experience with Sierra Air! They answered the phone, set up an appointment right away, offered us many options and also gave us a free upgrade when one unit was not available. Our heater went out over the holiday week and Felipe, Louis, and Jack worked on New Years Eve day so we would have heat for our houseful of guests. Max did an amazing job designing an efficient and high quality system. We highly recommend Sierra Air!!
- ESE SDec 20, 20251.0HORRIBLE CUSTOMER SERVICE. When my furnace died they came and replaced it immediately, about 11 months ago. I also chose to replace the water heater at the same time. It is under warranty. But I've been without hot water for two weeks now. Their front desk person said a plumbing technician had to call me and it took me calling them several times to even get an appointment which wasn't for several days. Then they came out and said they were guessing at what was wrong but seemed unsure, said they would order a part, didn't give me a timeline, didn't try all the options. Why wouldn't they bring all the parts with them?? It's now been another week with no communication. What good is a warranty when you can't get service? And they don't have anyone except a completely useless front desk person on weekends. To say I am unhappy is an understatement. I will NEVER use them again for new appliances
Frequently Asked Questions About Sierra Air Inc.
What services does Sierra Air Inc. provide?
Sierra Air Inc. offers repair, replacement, installation, and maintenance of HVAC systems including air conditioners, heaters, indoor air quality systems, ductless mini-splits, and duct cleaning.
Where is Sierra Air Inc. located?
Sierra Air Inc. is located at 520 S Rock Blvd, Suite 100, Reno, NV 89502, USA.
What are the business hours of Sierra Air Inc.?
The company is open Monday to Friday from 7:30 AM to 8:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
How can I contact Sierra Air Inc.?
You can call Sierra Air Inc. at +1 775-356-5566 for inquiries or service appointments.
Since when has Sierra Air Inc. been serving the Reno community?
Sierra Air Inc. has been serving Reno and surrounding areas since 1986.
Are the technicians at Sierra Air Inc. certified?
Yes, Sierra Air Inc. employs NATE-certified technicians to ensure reliable and skilled service.
What category of business is Sierra Air Inc.?
Sierra Air Inc. is categorized as an HVAC Contractor.
What nearby places can help me locate Sierra Air Inc.?
Sierra Air Inc. is near KTVN Channel 2 News and Henry Schein Dental Co, which can serve as landmarks when visiting the area.
Are there any nearby transit or travel services close to Sierra Air Inc.?
Yes, nearby travel services include Go Rentals and Grandview Aviation, which could assist customers needing transportation options when visiting Sierra Air Inc.
What local amenities can I visit near Sierra Air Inc.?
Nearby amenities include the Event Center for planning and attending events, and Firestone Fitness gym for a workout before or after your appointment.