Silver State Refrigeration, HVAC & Plumbing

4.7
1444 reviews

About

Air Conditioning Contractor

Location

Silver State Refrigeration, HVAC & Plumbing
4535 Copper Sage Street, Las Vegas, NV
89115, United States

Hours

Reviews

4.7
1,407 reviews
5 stars
1,249
4 stars
54
3 stars
15
2 stars
9
1 star
80

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the professionalism, knowledge, and friendliness of the technicians, highlighting their ability to explain issues clearly and provide effective solutions.

Timeliness

Many reviews noted the prompt response times for service calls, with technicians often arriving on time or even early for appointments.

Customer Satisfaction

Overall, customers expressed high levels of satisfaction with the services provided, often mentioning their willingness to recommend Silver State to others.

Communication

Customers appreciated the clear communication regarding service options and pricing, as well as the follow-up and updates throughout the service process.

Mixed Experiences

While most feedback was positive, a few customers reported concerns about upselling and the thoroughness of some service checks, indicating a need for consistency in service quality.
  • CJ
    cris jarrell
    Nov 14, 2025
    1.0
    They came over to give me a quote on a kitchen faucet. They quoted $1900 for dual valve replacement and a shut off valve. I asked for a detailed breakdown including parts, labor and materials used and warranty information and they told me they are a flat rate company and unable to provide those details. What are they trying to hide? I shall go elsewhere.
  • FF
    Frank
    Nov 11, 2025
    5.0
    Sean A was both professional and friendly. He did the maintenance overview, and reported to us on what he found. After his explanation, he sent an email with what needed to be done, and the estimated cost for each item. No pressure was applied, and I appreciated that very much. He also sent the invoice for the contract that my wife and I requested. Good job!
  • JC
    Janine Congelliere
    Nov 8, 2025
    5.0
    Great Guy stayed a long time and diagnosed my 2 ac and heating units. They are TOAST. Maybe Helping Hands will help me? Or my Home Warranty will Replace God willing. The next business day they sent out a plumber she was wonderful to check under all my sinks and check all three toilets and drain my water heater. This was a free complementary service. Her name was VANNESSA . She had told me that I had been lied to and my water heater has PVC and is way too old to drain and if she was to do it, it will cause leaks. It’s in drainable and unserviceable. She wrote me up the diagnosis and the problem so I can submit it to the real estate company that sold me this house that said new piping and everything as well as to send to the insurance commissioner of the state of Nevada and I am also going to send this to my homeowners warranty company. This company for me is a senior that is low income and disabled living alone as a woman with no man to help me. They really went the extra mile to take care of me.
  • JA
    Jenn A
    Nov 7, 2025
    4.0
    John C Plumbing water leak repaired entire hot and cold replace then replace holes where hoses were pullled through/ Sheet rock left a big dusty mess where Jose & No were instrumental in cleaning dust and lots of old drywall replacement. I left a great review of Plumbing work in another review! Couldn’t ask for a better job thanks Silverstate. 😀 Plumbing
  • WA
    Winston Ang
    Nov 5, 2025
    1.0
    Overpriced and they won’t blink twice giving you an estimate that’s way too much. Be careful if you don’t have a clue about how much things cost. $4300 for a 50 ga, water tank! Yep, that’s not a typo. Annoyed with myself going in unprepared but mostly annoyed by the estimator for quoting me that absurd price. Stay away! Pro tip: sort reviews from lowest

Frequently Asked Questions About Silver State Refrigeration, HVAC & Plumbing

What services does Silver State Refrigeration, HVAC & Plumbing offer?

Silver State Refrigeration, HVAC & Plumbing specializes in air conditioning services including refrigeration, HVAC, and plumbing solutions.

What are the operating hours of Silver State Refrigeration, HVAC & Plumbing?

The business operates 24 hours a day, 7 days a week, with continuous service from Monday to Sunday.