One Hour Air Conditioning & Heating® of Las Vegas has been the trusted home comfort provider in the Las Vegas area since 1976. They specialize in HVAC, furnace repair, and air duct cleaning services. Their professionals are prompt, respectful, and dedicated to your satisfaction. With a 100% customer satisfaction guarantee for two years, you can be sure that they stand behind their service.
Technicians consistently demonstrated professionalism, thoroughness, and knowledge during service calls.
Customer Service
Many customers praised the friendly and courteous nature of the technicians, enhancing their overall experience.
Timeliness
Most reviews highlighted the punctuality of technicians, with many arriving on time or early for appointments.
Communication
Technicians effectively communicated issues and solutions, providing detailed explanations and maintaining transparency with customers.
Service Quality
Overall service quality was rated highly, with many customers expressing satisfaction with repairs and maintenance performed.
RA
Rex Anderson
2 days ago
5.0
One Hour has been the only HVAC company I have used for 7 years. They are fair and honest - the techs are well trained and knowledgeable. Aidan has been to my house a few times, he's excellent. I have them check my AC and heating systems just before they need to be used. Preventative maintenance is better than anything breaking down when you need it, especially AC here in the summer.
DD
DUKE
3 days ago
5.0
One Hour A/C and Heating has been servicing my HVAC system for 16+ years and I have received nothing but excellent service for the entire time that I have been with them. No issues and no complaints whatsoever. For the past Summer, it was becoming increasingly obvious that my ' ancient' HVAC system had to be replaced, "grunted and moaned" during startup and did not run smoothly. I finally decided it was time for a new a/c and furnace. James (One Hour's service technician) was a great help in explaining the purchasing process that was involved. Kudos to the installation team (Kevin, Bobby, Dominic, Jesus, Gustavo) who did an outstanding job! The complete installation took approximately 4 hours including a thorough cleanup. The furnace is running great and I can't wait until next Spring and Summer when we use the a/c. Thank you One Hour!
PA
Phil Akers
4 days ago
1.0
We signing up with thier program where they come out and check the system out twice a year and bill you monthly we had it for some time. The last visit we were told of some issues (mostly prevented maintenance), we chose to decline the recommendations. A few days later we receive a follow up call, that turned into a bulling tactic of the trying to up sale us.
First off there has not been an issue with our system so for them to make it as if it would be the end of the world for us to not follow thier direction was bad.
The bottom line is, it is our decision. Your rude tactics lead to this review and you loss a customer. I can only hope others have a better experience. Sure there is 2 sides of the story (somethings have been left out, to not totally trash them)Word of mouth goes a long way.
AB
alan brown
4 days ago
3.0
because of the rain david was hesitant to go on the roof,the rain stopped and he went up and made some tests. He has to order some parts and wont be able to install them till saturday. cost over 2000$, so i am going to be without heat for 3 1/2 more days, not happy for the delay or cost of repair. David was good but the situation does not make me happy. really not happy with the cost of repair, by the way i'm under waranty, so why the cost. Called twice yesterday(wednsday) never got a call back. Why take 4 days to get a part?david called and came back today wednsday and replaced the bad parts. he was quick and i now have heat
KR
Karen Renard
5 days ago
5.0
We had an excellent experience with One Hour Air Conditioning & Heating. Jimmy W. was very professional, knowledgeable, and incredibly patient. He took the time to explain the entire process of repairing vs. replacing our system, answered all of our questions, and was completely honest about his findings and recommendations. His thoroughness and clear communication gave us total confidence in the decisions we made. Jimmy is truly amazing at what he does.
The installation crew was equally impressive. Alvin K., Henry P., Elijah C., Sef M., Jodeci T., and Brandon A. were all very friendly, courteous, and respectful of our property. They took pride in their work, explained each step of the job, and made sure everything was done carefully and correctly. We were especially impressed with Alvin, who went above and beyond to create a setup that will make future maintenance much easier.
This was an awesome, highly professional team from start to finish. We are extremely pleased with the service and would absolutely recommend One Hour Air Conditioning & Heating to anyone looking for honest, quality HVAC work.
Frequently Asked Questions About One Hour Air Conditioning & Heating® of Las Vegas
What services does One Hour Air Conditioning & Heating® of Las Vegas specialize in?
They specialize in HVAC, furnace repair, and air duct cleaning services in the Las Vegas area.
Where is One Hour Air Conditioning & Heating® of Las Vegas located?
They are located at 6175 S Sandhill Road, Suite 100, Las Vegas, NV 89120, United States.
What are the business hours of One Hour Air Conditioning & Heating® of Las Vegas?
They are open 24 hours a day, seven days a week.
Does One Hour Air Conditioning & Heating® of Las Vegas offer any customer satisfaction guarantees?
Yes, they offer a 100% customer satisfaction guarantee for two years on their services.
How can I contact One Hour Air Conditioning & Heating® of Las Vegas?
You can reach them by phone at +1 702-602-8801 or visit their website at https://www.onehourheatandair.com/las-vegas/?utm_source=organic&utm_medium=GBP&utm_campaign=gbp_main.
What categories of services does One Hour Air Conditioning & Heating® of Las Vegas fall under?
They are categorized as HVAC contractor, boiler supplier, heating contractor, insulation contractor, air duct cleaning service, and air conditioning contractor.
Are there any nearby appliance stores when visiting One Hour Air Conditioning & Heating® of Las Vegas?
Yes, Reliable Parts, an appliance store, is nearby, providing convenient access to appliance supplies for your home needs.
What fitness facilities are near One Hour Air Conditioning & Heating® of Las Vegas that customers can visit?
Nearby gyms include Outcast CrossFit and Legends West Regional, offering opportunities for exercise before or after your HVAC service visit.
Are there any nearby pet boarding services near One Hour Air Conditioning & Heating® of Las Vegas?
Yes, LV Dog Resort II is close by, ideal for customers who may need pet boarding while managing home comfort services.
How might customers use the nearby Pilot Air Freight service when visiting One Hour Air Conditioning & Heating®?
Pilot Air Freight offers freight and cargo services, which can support customers or businesses in logistics needs related to home improvement projects.