Lee's Air, Plumbing, & Heating

Reviews

• DZ

  Domenica Zavala

  3 days ago
  5.0
  Gerson was so knowledgeable and kind! He did a thorough inspection and let me know what was causing our plumbing issues! If I could request to have him always service our home I would because he was extremely awesome with customer service! We will continue to use lees plumbing because their customer service is unmatched!
• DJ

  Doc Jim

  6 days ago
  1.0
  Buyer BEWARE!!! This company told me all kinds of nonsense on what I needed to fix my air conditioner that was going to cost thousands of dollars. Instead, I got a reputable repair person out to take a look and all it needed was a new disconnect. Maybe I got a bad technician, but I suspect he got a percentage of the business he generated as a commission because his solution to the problem made absolutely no sense once I talked with an honest, reputable repair person and company. I would be very cautious of this company based on my experience.
• LT

  Lance Trevino

  Nov 15, 2025
  1.0
  Ex-loyal customer here. I’ve spent close to $4,000 in major plumbing work with Lee’s over the last couple of months and genuinely thought I had found my go-to plumbing company. My experiences with Antonio were always great. He was fair, straightforward, transparent about pricing, and I always felt confident that the work was being handled honestly, even when unexpected issues popped up. This most recent experience could not have been more different. During the initial bid process, I noticed my first quote had suddenly gone up by several hundred dollars for no clear reason other than a vague “special plumbing” label. I’ll admit I expected that some minor adjustments would be bundled into the larger job, which is how things were handled before and why the pricing always felt like a good value. When I realized that wasn’t happening this time, I called management and spoke with Travis. He implied that I didn’t understand the scope of work, even though I did, and then tried to convince me that I should basically be billed twice for the time it takes PVC to dry. His explanation made it sound like the crew would sit around waiting for pipes to dry and then turn around and charge me again for a different job during that downtime. It felt like a flimsy attempt at double billing, and it really rubbed me the wrong way. They eventually agreed to a less-than-ideal solution that fit closer to my budget, but by that point the trust was already gone. This negative experience led me to get another quote from a similar licensed company which proved far more reasonable. When I brought up the issue the next day to Lee's and even gave them a chance to match a competitor’s price to smooth things over, they refused claiming different operating costs. That was pretty frustrating considering how much I’ve spent with them in such a short amount of time. I once trusted Lee’s because the service was consistently great, but whatever has changed recently has dragged the company in the wrong direction, and it shows. *edit to Lee's Response: The so called pricing adjustment was made AFTER the initial quote and bid was agreed on by both me and the technician. I had already discussed the bid and my options and didn't add any additional scope. It was more the opposite, as I elected to do the less expensive fix, bringing the quote down. Frustratingly, the manager wasn't satisfied with the fair price and then adjusted it up further. The 200$ markup was reconnecting a laundry drain tub (connected via hand turning PVC), labeled as specialty plumbing, and carelessly priced up to 200$ plus. This lost your office the bid. I ended up paying a few dollars more in the end, for a fair and more reliable installation with transparent pricing with another licensed plumber.
• JL

  Jenny Li

  Nov 13, 2025
  5.0
  I had a great experience with Lee’s. Gerson was the first person to come check out the issue. He was very friendly and knowledgeable. During the process, he analyzed different areas of the house and did some tests to find the root cause. He did a great job identifying the issue and coordinating the second technician to implement the fix. He also helped me find a reliable company to fix my water damage. With his help, I was able to continue fixing the issue promotly and understand the insurance claims process a bit more. Bryan was the second technician to come and he cut the bad pipes and replaced them. Things were done very timely and they had the right materials. We had the fix the same day and their availability was amazing. Overall, I recommend this company as I am very happy with the outcome.
• JS

  Julio Salvador

  Nov 6, 2025
  5.0
  Saw an add on Social Media for water heater flushing/maintenance. Set up an appointment. The technician, Gerson showed up well with in the appointment time. Got a text, email, and call when he was on the way. He was very courteous and knowledgeable. Did the water heater flush. Made sure the connections were secure. Made a couple of recommendations due to the age and previous maintenance- not a hard sales pitch. Collected their fee as per their ad. Over all, excellent service.

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