Desert Valley Construction

Reviews

• TR

  T R

  Nov 27, 2025
  1.0
  I would not recommend Desert Valley Contracting. My experience with this company has been frustrating and disappointing from the start. Our insurance company assigned them to our claim in 2020. By 2022, the granite countertop they installed was already separating. When they came out to “repair” it, they simply glued it back together—a temporary fix that lasted only three years. Now, in 2025, the same issue has returned, clearly showing the repair was never done properly. Customer service has been extremely poor. While the office can be reached, every interaction has been met with excuses and unhelpful responses. When I spoke with Diana Guido, she stated they would only send someone if a contractor “happens to be in my area,” which is completely unacceptable. Repairs should be properly scheduled—not dependent on whether it’s convenient for them to be in my part of town. Rachelle Ellison was rude and unhelpful, claiming I had received a refund in 2022 (which I never did) and using that as a reason to deny service. Even after I clarified the situation, she dismissed my concerns and stated that no one would be coming out that week due to the holiday, showing no urgency to resolve the issue. The most unprofessional interaction by far has been with Eyker Millan. Her email communication has been consistently rude, dismissive, and unhelpful. Instead of assisting with a warranty-covered repair, she has made the process difficult. Despite this being under warranty, her communication has only delayed progress rather than facilitated a resolution. I have escalated this issue to Contract Connections. Overall, Desert Valley Contracting has proven unreliable, unprofessional, and difficult to work with. The same issue from 2022 has returned due to an inadequate repair. Based on my experience, I would not recommend this company.
• TF

  Tahir Faid

  Oct 23, 2025
  5.0
  Excellent work prefect low price nice people helpful experts job was done correctly
• LF

  louise francoeur

  Oct 6, 2025
  5.0
  Desert Valley handled the rebuilding portion of the flooding repairs. They were a great company to work with. Teresa, Rudy, Rene, and others did great work. They were flexible with scheduling and they did meticulous work from start to finish. They also worked with my insurance company. I would work with them again.
• JA

  Jasmine Rich Arnold

  Sep 30, 2025
  5.0
  This is your "go to" place. From the beginning to end of my brand new door installation process. The clean up the respect of my home....Everyone! Listen up..Desert Valley Team...know what they are doing.
• AE

  Ann Marie Echevarria

  Aug 27, 2025
  5.0
  Desert Valley Contracting did an amazing job. I was very overwhelmed with the process but the guys walked me through everything . They did great communicating with me about the whole process. They did beautiful work on the bathroom , kitchen and floors.