Richner Air Conditioning, Refrigeration & Heating Inc.

Reviews

• LA

  Lucas St. Aubin

  Aug 11, 2025
  5.0
  These guys are awesome! Super quick response time (on a weekend!) and instead of simply recommending replacement of my AC unit, they diagnosed the issue and fixed what needed to be fixed. Can't recommend them enough! Thanks again!
• LW

  Leslie Woodbury

  Jul 8, 2024
  5.0
  Dean Richner is always honest, provides great service and reasonable pricing. It’s such a blessing to be able to trust your A/C service!
• 11

  1yzal1

  Nov 2, 2022
  5.0
  I asked dean to make a small transition box most businesses wouldn't have messed with or consider. He was most gracious to have made box . It fit perfectly grateful to him P.B.
• AC

  AAU Calender

  May 3, 2022
  5.0
  Love the owners! They are responsive and kind. When something does not go right- they call and correct it. :)
• AV

  Amarythe Venable

  Sep 6, 2019
  1.0
  EDIT: I do not blame the technicians. They were actually friendly and helpful. The office needs better communication or needs to get it together. I called them on my mom and dad's recommendation. Everything seemed fine at first. They came and diagnosed the issue, no problem. They told me the office would call me with the part and total. They called the next day and we scheduled the appointment for the repair to be done, at 4pm. The window was between 4 and 4:30. I left work early to make sure I made it on time. I notice that it is 5pm and my boyfriend calls. The office girl says that their technicians are stuck at the previous appointment. She calls us back at 5:15pm to say that they will be out in a half hour. 6pm comes and we have heard nothing. We call to cancel the appointment and are obviously upset. 2 hours passed our appointment time. She tells us that they do not have an actual scheduling system and I about blew my gasket. Why bother making appointments if you won't honor them? We tell her we want to cancel our appointment and she promises us that there is one on the way. Their office is only a few minutes away, yet it took them another 10 minutes to get here. I only accepted because we desperately needed our air conditioning fixed, but I will never call them for A.C. troubles again. I expected better from a company that high profile clients, like my parents, use. Very disappointed.

Frequently Asked Questions About Richner Air Conditioning, Refrigeration & Heating Inc.