Become a Pro member and get access to exclusive PRO services and perks. Get access to the largest network of home improvement centers in Canada with dedicated staff. Find out more at your nearest PRO desk.
I am a renovation professional or a contractor. How can I join the VIPpro program?
You can become a member by creating an account via the mobile app that can be downloaded to your Android phone or to your Apple phone. You will need to go to the store to finalize your account activation. You can also go directly in store to create your account. https://apps.apple.com/ca/app/vippro-rona-rona-r%C3%A9no-d%C3%A9p%C3%B4t/id1281834950?utm_medium=cta&utm_source=vippro&utm_campaign=launch_vip-pro&utm_content=topbutton & https://play.google.com/store/apps/details?id=com.lowes.contractorrewards&hl=fr?utm_medium=cta&utm_source=rona&utm_campaign=launch_vip-pro&utm_content=topbutton
How can I subscribe to the VIPpro newsletter?
If you are a VIPpro member, you will automatically receive the newsletters. Certain acceptance conditions provided when creating your account via the mobile app. If you do not have a VIPpro account, you can download the VIPpro mobile application to register your e-mail address.
I have already installed the mobile app. What do I need to do to get the app’s new version?
You can enable automatic update. This will allow you to always get the latest version of the mobile app. Here's how to automatically update your Android apps and Apple apps
Can I immediately benefit from the discounts once my account is activated?
You can take advantage of PRO discounts as soon as your account is activated in store. It is possible to benefit from the discounts on the same day, directly at the PRO desk, as long as the activation is completed before 6 p.m. on that very same day
When does my 5% and 10% PRO discounts apply?
VIPpro members benefit from a 10% discount on painting category regular priced products and a 5% discount on other categories regular priced products. Subject to certain exceptions. Certain product categories may be excluded - from time to time - by RONA+, RONA and Reno-Depot, at their sole discretion.
You found the exact same item for sale at a local retailer at a lower advertised price than the one offered at your RONA+, RONA or Reno-Depot store?
Upon presentation of a satisfactory proof and subject to certain conditions, we will offer the item in question at the price advertised by this retailer! Check out the price guarantee policy at RONA and Réno-Dépôt
Does my 5% discount work online?
Yes. See how you can take advantage of your VIPpro discount with your online RONA or Reno-Depot account.
1. Create an online account using the same email address as your VIPpro membership (formerly called CRP) https://www.rona.ca/webapp/wcs/stores/servlet/RonaLogonFormView?catalogId=10051&langId=-1&storeId=10151
2. Add your Contractor Reward Program number in Account / Loyalty & Rewards / Contractor Reward Program
3. Your 5% discount will now apply on all your purchases
How can renovation professionals or contractors join the VIPpro program at Pro Desk at RONA?
You can join the VIPpro program by creating an account via the mobile app available for Android and Apple phones, then visit the store to finalize activation. Alternatively, you can create your account directly in the store.
How do I subscribe to the VIPpro newsletter?
VIPpro members automatically receive newsletters upon meeting acceptance conditions when creating their account via the mobile app. If you're not a member yet, download the VIPpro app and register your email to subscribe.
How can I get the latest version of the VIPpro mobile app?
Enable automatic updates on your Android or Apple device to always receive the newest version of the VIPpro mobile app.
Can I use my PRO discounts immediately after account activation?
Yes, PRO discounts are available as soon as your account is activated in store, and you can benefit from them on the same day before 6 p.m. at the PRO desk.
What discounts do VIPpro members receive?
VIPpro members get 10% off regular priced products in the painting category and 5% off other regular priced products, with certain exceptions and exclusions.
Does the 5% VIPpro discount apply to online purchases?
Yes, by creating an online RONA or Reno-Depot account using your VIPpro email and adding your Contractor Reward Program number, your 5% discount applies to online purchases.
What pickup and delivery services does Pro Desk at RONA offer?
Pro Desk at RONA offers curbside pickup and delivery services to customers for convenient order fulfillment.
What are the operating hours of Pro Desk at RONA?
The store is open Monday to Friday from 7:00 AM to 5:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.
Are there nearby places to grab food before or after visiting Pro Desk at RONA?
Yes, nearby dining options include The Lobster Shack Restaurant and Take Out, Capt. Kat's Lobster Shack, Dan's Ice Cream Shoppe, McDonald's, Subway, and Tim Hortons, perfect for meals or snacks around your visit.
What nearby facilities can help me stay fit or relax near Pro Desk at RONA?
Nearby facilities include Causeway Fitness Centre for exercise and Serene Pleasures Day Spa and Calm Waters Massage Therapy for relaxation, offering options to unwind or stay active around your visit.