Business Details
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Window Installation ServiceWindow SupplierDoor InstallationHome Improvement StoreGutter Installation ServiceSiding Contractor
Experience Window World's unrivaled ENERGY STAR replacement windows, doors, siding and more. Contact us to schedule your free in-home estimate today!
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.5
451 reviews
5 stars
377
4 stars
20
3 stars
7
2 stars
16
1 star
31
What are people saying?
AI-generated from recent customer reviews
Installation Quality
Customers consistently praised the professionalism, efficiency, and quality of work from the installation teams, with many highlighting specific installers like James, Anthony, John, and Ivan.
Customer Service
Feedback indicates a generally positive experience with customer service, particularly during the installation process, although there were some complaints about communication and scheduling issues.
Product Satisfaction
Many customers expressed satisfaction with the quality and appearance of the windows and doors installed, noting improvements in energy efficiency and aesthetics.
Sales Experience
While some customers appreciated the thoroughness of the sales presentations, others found them overly lengthy or confusing, indicating a need for improvement in this area.
Follow-Up Issues
A few reviews mentioned problems with follow-up and resolution of issues post-installation, including delays and miscommunication regarding orders.
- JJJennifer Jelson3 days ago4.0Initial contact was great. Sent Jason out right away to go over everything and complete contract and financing. It took almost 2 weeks for someone to come measure, and he did not know what he was doing, and someone else had to come and completely redo all of the measuring which was yet another 10 day delay. The verbal timeframe of 6-8 weeks ended up being 12 weeks from the date we signed the contract. We had a number of phone calls about this and we were disappointed in the lack of communication, meaning we had to continue to follow up because no one kept in touch even though promises were made about trying to get get this expedited. Towards the end, I did talk with Louisa who was very professional and tried to be as helpful as she could. Having said all of this, the crew of four that came to install our windows did a phenomenal job and got it done in one day. I cannot remember all of their names, but it included Brandon and Jesus. So to summarize the initial contact and the final installation were top-notch, but not the in between process. But we do love our new windows.
- MMMelissa Maxwell3 days ago5.0Five Stars! ⭐⭐⭐⭐⭐ John and Ivan were our install team and they were absolutely amazing! They were professional, efficient, and made sure everything was perfectly cleaned up afterward. We are so impressed with their customer service and absolutely love the final product. Highly recommend!
- KMKelly McNultyNov 17, 20255.0Loved these guys from start to finish. We had another company, very well known but I won't mention their name, replace half our home a couple years ago. Although they look good and only leak a little, the cost was way higher. They offered us $1000 to cancel our appt with Window World, and now I see why. Should have listened to my gut back then. These guys replaced the rest of our home and I could instantly feel the difference in my home - no drafts and the air/heat hardly comes on now. The installers, James and Anthony, were awesome and took great care of our installation! I'm so glad we went with Window World and would recommend them to everyone! Thank you Window World!
- SHStephanie HendersonNov 10, 20255.0Romain and Issac were wonderful for the install. I spent the day with them at my house installing two sliding glass doors. They worked very hard all day and cleaned up everything. I am very pleased and happy with everyone at window world. All steps from scheduling a consult appointment to project completion, I would highly recommend window world to anybody needing a window upgrade.
- DSDavid SearsNov 7, 20255.0Generally a very positive experience with Window World. The price was competitive and we're very happy with the quality of the windows installed. The installation crew was excellent. They spotted a potential problem even before they started and had a manager come out to verify the right procedure before going forward, which avoided what could have been a costly problem later. The managers and schedulers also have been very responsive. The one negative to our experience was that the patio slider they started to install was not what we wanted. It was an honest miscommunication with the sales team, not the installers, and so far Window World has been quick to fix the issue and get the right door, so despite the delay we're optimistic it will all work out. We would use Window World again in the future.
Frequently Asked Questions About Window World of Albuquerque
What does "Any Size, Installed" mean?
The term "Any Size" refers to any size replacement Double-Hung window our manufacturer will construct. Currently this is a minimum width and height of 15" X 26" and a maximum of 48" X 78". "Installed" refers to the removal of a basic Double-Hung wooden window and installing your new Window World replacement window, using the existing wooden stops.
What types of payment methods and financing do you offer?
We offer a variety of payment methods and financing options (subject to approved credit) depending on promotional period. Please contact us for more information regarding available options.
Will the replacement windows be installed from the inside or outside?
The majority of our replacement windows are installed from the outside. In some situations it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.
Do you install replacement windows year-round? If so, will I lose a lot of heat/cooling at the time of installation?
Window World installs replacement windows year-round. An average installation will take only one day. Our crews install one window at a time and are trained to do what they can to minimize heating/cooling loss. The energy savings from your new windows will recover any incremental energy costs incurred during their installation many times over during their lifetime.
How can I prepare my house for my replacement windows?
Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation.
How long will it take to get my replacement windows? How much time should I allow for the installation?
Since every window ordered is custom-built to fit your home and design choices, manufacturing times vary. Once delivered, the type of window being installed and the type being removed help determine the amount of time needed to complete the job. On average, each window takes about 30 minutes. Trim work and cleanup will require additional time to complete. An average job will take a single day.
What type of warranty is available for my windows?
All windows and patio doors we sell come with a manufacturer’s lifetime limited warranty and a repair labor guarantee, good for as long as you own your home! Contact us or see our warranties page for more details.
What happens to my old windows?
After installing your new replacement windows we remove all old windows from your property and dispose of them properly. If you wish to keep your old windows or storm windows, please notify the installation crew as soon as it arrives for your installation.
What do I do if there is a problem with the windows?
Most of the issues encountered by our customers are easily corrected and don't necessarily mean that there is a problem with your window. You are always welcome to contact us for help.
I'm overwhelmed by all the industry jargon. What do these words mean?
At Window World, it's our goal for each and every one of our customers to feel comfortable throughout their home improvement experience. We try to always explain any construction concepts in terms everyone will know when we're in the home, but we also like to make definitions available in advance. If there are any concepts you'd like to read up on as you research your options, feel free to download our Industry Terms document.
What does "Any Size, Installed" mean for replacement windows at Window World of Albuquerque?
"Any Size" means any size Double-Hung window the manufacturer can build, ranging from 15" X 26" minimum to 48" X 78" maximum. "Installed" means removal of your old wooden window and installation of the new Window World replacement using existing wooden stops.
What payment methods and financing options does Window World of Albuquerque offer?
They accept cash, check, and offer financing options subject to approved credit. Contact the store to learn about current promotions and financing details.
Are replacement windows installed from inside or outside?
Most replacement windows are installed from the outside, but in some cases, installation from the inside is necessary. The installation expert will assess your home and explain the best method during the installation day.
Does Window World of Albuquerque provide year-round window installation, and will it cause heat or cooling loss?
Yes, they install replacement windows year-round. Installations typically take one day, done one window at a time to minimize heating or cooling loss. Energy savings from new windows outweigh any temporary energy loss during installation.
How should I prepare my home for window replacement installation?
Remove curtains, blinds, and other window treatments. Security sensors should be turned off by your security company. Provide a clear path to windows by moving obstacles and remove wall decorations near windows to prevent potential damage.
How long does it take to get and install replacement windows?
Windows are custom-built, so manufacturing times vary. Installation takes about 30 minutes per window on average, with additional time for trim and cleanup. Typically, a full job is completed in a single day.
What warranty coverage is available for the windows?
All windows and patio doors come with a manufacturer’s lifetime limited warranty and a repair labor guarantee, valid as long as you own your home.
What happens to old windows after installation?
Old windows are removed and properly disposed of unless you notify the installation crew beforehand that you'd like to keep them.
What nearby places can I visit before or after visiting Window World of Albuquerque?
You can visit nearby spots like New Mexico Pinon Coffee for a cafe experience or Cocopotamus Chocolate for sweets. For automotive needs, TNT Distributing and TNT Starters and Alternators are close by. Visiting these locations can make your trip more productive or enjoyable.
Are there any home improvement related services near Window World of Albuquerque that customers might find useful?
Yes, nearby contractors like Cutting Edge Painting Inc and Mosher Enterprises, as well as suppliers like Pro Source Cabinets and Thompson Machine The Tool & Die Group Inc can assist with related home projects.
Is Window World of Albuquerque accessible for customers with disabilities?
Yes, the business has wheelchair accessible entrance, parking, and restrooms, ensuring accessibility for all customers.