Established in 2013, MGP Mechanical is a family-owned Albuquerque company specializing in heating, cooling, and plumbing for residential and commercial clients. Their team of licensed technicians guarantees quality service to keep your space comfortable and functional year-round.
Customers consistently praised the friendly, professional, and knowledgeable service provided by technicians, highlighting their willingness to explain issues and solutions.
Timeliness
Many reviews noted the prompt response times for service appointments, often within 24 hours, which customers appreciated.
Quality of Work
Overall, the workmanship was frequently described as thorough and effective, with technicians successfully diagnosing and resolving issues.
Communication
Customers appreciated clear communication regarding pricing, service details, and follow-up, contributing to a positive overall experience.
Mixed Experiences
While many reviews were positive, there were some complaints about misdiagnoses and service follow-ups that led to dissatisfaction.
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Debbi English
Feb 19, 2026
4.0
We are pretty happy with our MGP experience. We "subscribe" to them so we get 2 maintenance visits per year (Spring AC prep and Fall heater prep + tankless flush) and when we have had weekday emergencies, they have been able to accommodate us same-day. They did a great job on our tankless hot water heater replacement although the price of it was over $500 more than what we were quoted in September. I understand quotes are only good for a limited time, I just thought it would be closer to the September estimate than it was. Still very happy to use them and grateful they could take care of the HWH issue in such a timely manner. I do recommend them
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Wine Prince
Feb 10, 2026
5.0
The furnace had stopped running. Good thorough diagnostic and we are up and running again! Thank You!
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Mandrake Massi
Feb 4, 2026
5.0
Excellent knowledge on our tankless water heater and very friendly. Kevin, our tech, arrived on time and helped us with our plumbing problem; works great now! Highly recommended. A++
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Heather Busam
Jan 27, 2026
5.0
We are so grateful to Carlos and Service Titan! Our house had a significant gas leak during an extended period of freezing weather. Carlos discovered the multiple leaks, repaired them, and worked quickly with my husband to get the gas company to inspect, approve and reinstall the meter to turn the gas on. He braved our very slippery TPO roof and helped distribute heaters around our house. We honestly don’t know what we would have done without him! A million thank you’s are not enough for the amazing kindness and professionalism we experienced. What could have been an epic disaster, turned out to be a huge gift. Thank you Carlos and Service Titan so much for everything!
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Susan Boone
Jan 21, 2026
5.0
MGP mechanical IS AWESOME! The tech Kevin was fantastic. Straightforward and honest. I'll be doing business with them again!! Thank you for helping me!