House of Floors

4.2
42 reviews

About

Flooring Store

Location

House of Floors
1560 Juan Tabo, Albuquerque, NM
87112, United States

Hours

Reviews

4.1
35 reviews
5 stars
20
4 stars
8
3 stars
2
2 stars
0
1 star
5
  • HH
    Hleumas H
    Sep 4, 2025
    5.0
    Top notch place for flooring options and service. Locally owned.
  • RG
    Rebecca Gonzales
    Jun 19, 2025
    5.0
    House of Floors has done work and supplied material for us on multiple houses/projects. We highly recommend them for your residential or commercial needs. The entire team - Ryan, Joslyn, Briana, Brittany and Jeff go the extra mile and will take good care of you. If you need flooring and want to support a great local business - look no further. Oh and go check out their new fully customizable tiles too!
  • JS
    Jennifer Salazar
    Mar 18, 2025
    5.0
    I have worked with House of Floors several times, purchasing carpet and laminated and vinyl flooring. And they have done the installation as well. They are local and care about their customers. Highly recommend!
  • KF
    Karen Fabrizio
    Nov 25, 2021
    4.0
    First to expect is if Ryan states he will call with a time (when he measures your home) to confirm a time on Friday before the week they are scheduled for the work, make sure he lets you know if it is morning or afternoon. I had to call later in the afternoon to confirm (Friday before), because they didn't call me and house of floors stated they call 2 hours before quitting time. The floor was put in 2 days, which was fantastic! My main hold up is since the floor wasn't flat, grinding and sanding was done on the first day. 2nd day the sub contractor was shorted 5 corners from House of floors so the sub contractor had to return to finish the job. Instead of an immediate return since the corners had to be painted, house of floors stated it wouldn't be until 3 days later, due to painting. I was given a 4 hour window that the sub contactor would show up complete the job, since he was working on another jobs. He came first thing in the morning 3 days later and installed the 5 corners. However the corners at the fireplace were not as I expected during the job. They were cut at an angle and not squared, plus the nail holes were not filled. Later I contacted Ryan and he stated this was the way he expected the corners to be cut because of the tiles at the fireplace and offered to make it right according to the way I wanted it. Even though I didn't agree with his opinon on the baseboards around the fireplace, I didn't trust his subcontractor to fix it correctly. Overall I am very happy with the luxury vinyl floor and for Ryan coming over to my house to see what I was referring to in my email to him and filling the nail holes. My floor is wonderful but the sample wasn't the best. Look at the pictures of the flooring on the back of the sample, it was this picture that sold me! I would definitely do business with them again due to their professional courtesy.
  • NH
    Nicole Hendrix
    Oct 31, 2020
    4.0
    I used House of Floors (via word of mouth) to do carpet tear out and install in our new house. We specifically asked if they could remove carpet on a separate visit, then install a few weeks later so that we could paint and install tile without fear of damaging carpet and since the old carpet had pet hair and we have some allergies. They graciously accommodated, even though it's not common practice. We did run into a snag the day before the install when they realized they had made an error and did not have the carpet we had chosen in stock and would not for several weeks past our scheduled move in date. It was obvious this had never happened before and they were beyond horrified. They pulled out the best carpet match they had on hand in the colors we liked, with the main change being texture and thread height, which we approved. They came, did an amazing install in one day and it works really well considering it was such a last minute change. They charged us half of what had been previously estimated AND sent us a generous Amazon gift card as a customer appreciation thank you. They handled their mistake so professionally, took great pains to make it right to the best of their ability and our timeline, and still accommodated our out of the norm request for separate install - all which speaks volumes about the company. Plus the work they did was amazing. They have my recommendation ☺️

Frequently Asked Questions About House of Floors

What services does House of Floors provide?

House of Floors offers design consultation, free in-home estimates, and flooring installation services.

What are the operating hours of House of Floors?

House of Floors is open from 9:00 AM to 5:00 PM Monday through Friday, 10:00 AM to 3:00 PM on Saturdays, and is closed on Sundays.