Enchantment Windows & Doors

Reviews

• MP

  michael peters

  Jan 7, 2026
  5.0
  Mark and his team were super easy to work with, professional, and did a fantastic job with the installation of my windows. The quality and price of the actual windows was outstanding compared to other quotes I received. Highly recommend Mark and his team
• BK

  Brett Kamerman

  Oct 13, 2025
  1.0
  Mark installed $20,000 in work for my 90 year old Mom. His work was poor. The door leaks water in every time it rains. I have called, texted, and emailed This company and Mark for weeks. NO RESPONSE. HE IGNORES ME. He got his money and does not care to do the job correctly. Mark is A HUGE DISAPPOINTMENT. Is this elder abuse? If anyone can help me to get this Mark Alexander person to finish his job for my Mom, please contact me. If you are considering paying this Company for work, be aware of how he is treating a 90 year old woman who paid him in full, trusting that he would have integrity. If he finally gets his work done, so that my Mom's room won't flood, I will report the same. MARK..... THE BALL IS IN YOUR COURT. It's Been a week or so now and I still have not gotten no response from anybody from this company about fixing the door that that is still leaking water into the interior of the house. I don't know what to do when a company takes. Your money and then they don't follow through on their work. I guess it's working progress.I'll try and figure out what to do.And then I'll give it update. Finally Mark, responds, but not with the truth. He wants my 91 year old Mom to take a video of his mistake. I live in California and try to assist my Mom when people like Mark take advantage of her. I filed a complaint with the BBB and that is when Mark finally came up with another excuse. He lied in most of his comments. He would do better to JUST FIX YOUR WORK. He has lied to Mom and to me and to the BBB and now in his review answer. Maybe he's just not able to know what the Truth is. He wants Mom to wait for rain before he will finish his job and then only if 91 year old Mom takes a video of water coming into her home. MARK AND ENCHANTMENT WINDOW AND DOORS ARE A HUGE DISAPPOINTMENT AND THEY DO NOT CARE ABOUT THE ELDERLY WHO THEY HAVE TAKEN $20,000.00 AND WILL NOT FIX THE WORK. IF ANYONE OUT THERE HANDLES elder abuse lawsuits, let me know, and maybe Mark and his wife and Enchantment windows and doors do this to other elderly people. Maybe we can get them to stop the lying and stop being so lazy and actually finished the 20,000 dollar they started. What a waste of my time to have to beg this lousy group to do their job.
• RK

  Ronald Keller

  Apr 11, 2025
  5.0
  High quality V300 Milgard windows with precise measurements and high quality installation. Attention to details that another major company overlooked.
• RT

  Ronald Trujillo

  Jul 18, 2024
  5.0
  Highly recommend enchantment . Mark and his son came to our home to provide a whole home window replacement quote and were very detailed and explained options clearly . Estimate was broken down neatly per window so we clearly understood the cost . Installation was professional and follow up service impeccable !
• TA

  T R Ander

  Sep 18, 2018
  5.0
  Love my windows and doors, and love Dave and Mona. This company is a pleasure to work with. The prices are GREAT and the friendliness better. Do not pass up this company. Too many overpriced companies out there ripping you off. These guys are true to their word.

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