American Pumping Service

Reviews

• LJ

  Laurie Johnson

  Nov 14, 2025
  1.0
  The staff who initially answer your phone call are kind, considerate and knowledgeable but if you require a call from anyone else, you might as well forget it. I waited over 24 hours for the first call-back and then was promised a follow-up call first thing the next morning. That was over two days ago. A polite follow up reminder from me made no difference--still no call back as promised. I give up and will call someone who shows some reliability and doesn't repeatedly and blatently lie to me.
• WW

  wyooilpatch

  Oct 30, 2025
  5.0
  We scheduled our septic tank pumping for 10/30/25 with the time given between 9AM and 11AM. Aaron the driver showed up promptly at 8:40AM and was done by 9:30AM. The whole service was done in a most Professional manner. From the driver to the office staff, American Pumping Service will get the job done. I can't Thank You enough! 5 star+ rating. We will definitely be using this company for our next pumping, and recommend them to anyone who needs this service!
• JM

  Jarrett Miller

  Nov 2, 2023
  4.0
  Great on time and friendly service.
• AA

  Accounting Admin

  Mar 18, 2022
  1.0
  I will not be using the business due to the poor customer service. Robin in the office was rude and does not know what she is doing. Maybe it’s time to hire someone who knows what customer service is and you won’t have so many bad reviews.
• SJ

  Stephanie Jaeger

  Nov 29, 2016
  5.0
  Otto came out to give me an estimate on a possible new leech field, and told me within minutes of a solution that would cost me nothing! I love a company with integrity. I will use American Pumping for my septic and my plumbing concerns in the future without hesitation.

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