A1 Garage Door Service is a family owned and operated garage door repair and installation company based in Albuquerque, New Mexico. We proudly serve the all of Albuquerque and Santa Fe areas. We've been recognized and awarded for our outstanding craftsmanship, value and customer service. Our mission is to make amazing customer experiences, one neighborhood at a time!
Technicians consistently demonstrated professionalism, courtesy, and thoroughness in their work.
Customer Service
Customers praised the excellent customer service, noting responsiveness and attentiveness to their needs.
Knowledge and Expertise
Technicians were frequently described as knowledgeable and informative, providing clear explanations and options for repairs.
Efficiency
Many reviews highlighted the efficiency and promptness of service, with technicians completing jobs quickly and effectively.
Value for Money
While some customers noted that prices were high, many felt the quality of service justified the cost.
PC
paul cebada
2 days ago
1.0
When I called A1 for the 1st time I was told that it would be $59 to go out to my place and evaluate the situation. Then that the tech would give me an estimate on how to fix the problem. Dispatch also said they would waive the $59 because I was a first time customer. Instead, Matt told me I needed a tune up which came out to $167. The time up did nothing. Did not fix my garage and it was all something I could have done. Matt sprayed some garage lube on hinges, bent my railing a little and looked at my motor. No voltmeter was used to test motor. Matt then told me I needed a new motor and then called a guy named Brian who of course tried to convince me to buy a whole new system after “promotions” equaling to almost $900. He said he would waive the $167 after I voiced my concern if and only I decided to put another $100 down to schedule an appt. for a new motor. The whole feels like a scam. Getting charged almost $200 to not fix the problem and then getting pressured to buy a new motor for $900. That’s the cheapest model btw. They offered others that were up to $2k. I think that with the cost of inflation and as a fist time customer I would be more likely to use A1 had the business been more honest and transparent. Shouldn’t have paid what I did for a consultation. And why tune a door if you the motor is no good. Makes zero sense.
RS
Rosa Sipler
3 days ago
5.0
A1 previously installed a garage opener in one of my 4 garages. Recently I called to have the the door seals in 2 of the garages. Eric, the technician was on time, professional and attentive. He was knowledgeable about how to best service my old doors. He took time to inspect and bring to my attention possible alternatives as to how correct the problem. I’m highly confident that I will be calling A1 for future services. Erik was pleasant and a pleasure to meet, I liked his attitude, advice and professionalism.
EM
EMILY MIERA
5 days ago
4.0
I Contacted A1 Garage Door service when I got home late this evening because my garage door would not close completely. It was between 630 and 7 PM and they were able to get a technician to my house by 8:15 PM. The technician Erik was friendly, knowledgeable and provided a good explanation and solution. He was able to get my door secured for the evening and promptly schedule a second visit to fix the main problem.
SM
Stacielynn Miller
Jan 5, 2026
5.0
Great experience overall! I called this morning for a repair and spoke to this super-awesome lady, Michelle. She sent someone within a couple hours and Andres was fantastic! He addressed all of my concerns, was very thorough with the inspection, and had the problem fixed in no time. He even educated me on some maintenance things, which I very much appreciated. I thought the price was great, and I’m so grateful they handled everything quickly and efficiently. Will definitely recommend! Thanks A1!
RS
Robert Schoenfelder
Dec 18, 2025
5.0
From first phone call to technician visit to problem evaluation, deciding the solution, and completing the job every interaction was pleasant and professional. A-1 Garage Door has their systems totally worked out so they operate smoothly and as-promised, which is rare these days. Appointment was made for same day as my call, tech called about 20 minutes prior to arrival and texted me a picture and short bio of the tech whose name was Aaron Tafoya. He arrived on time, looked and acted very professionally. A young man, he knew his business, quickly diagnosed the problem (dead motor) and worked with his office to arranged install of a new unit at a price that was reasonable (around $600) Aaron needed one part that was not on his truck, found another technician who had it, drove to pick it up, returned and completed the job that afternoon. Incredible customer service, not what you find any more in the service industry and I cannot say enough good things about Aaron. I have always done this work myself or used small local businesses to get it done. A-1 will be my first call next time.
Frequently Asked Questions About A1 Garage Door Service
What services does A1 Garage Door Service offer?
A1 Garage Door Service offers garage door repair and installation services in Albuquerque and Santa Fe, New Mexico.
Where is A1 Garage Door Service located?
The business is located at 409 Edmon Road NE, Suites D & E, Albuquerque, NM 87107, USA.
What are the operating hours of A1 Garage Door Service?
A1 Garage Door Service operates 24 hours a day, 7 days a week, including weekends and holidays.
How can I contact A1 Garage Door Service?
You can contact A1 Garage Door Service by phone at +1 505-365-0313 or email at lmartin@a1garage.com.
What payment methods are accepted at A1 Garage Door Service?
They accept American Express, Discover, Mastercard, Visa, and offer financing options.
How long has A1 Garage Door Service been in business?
A1 Garage Door Service was established in 2007 and has been serving the community since then.
Is A1 Garage Door Service a family-owned company?
Yes, A1 Garage Door Service is family owned and operated, focusing on outstanding craftsmanship and customer service.
Are there any automotive repair shops near A1 Garage Door Service?
Yes, nearby automotive repair shops include HEAVY Hitters, Four Wheels Auto Repair, Access 1 Auto Glass Inc, Crown Coachworks, and Roadrunner Transmissions, which can help with vehicle needs while visiting or servicing garage doors.
What nearby places can I visit before or after my appointment at A1 Garage Door Service?
You can visit nearby spots such as Trifecta Coffee Company for a coffee and bakery treat, Journey City Church if you’re interested in local community events, or the Edmon Industrial Park for a pleasant park stroll.
Are there fitness centers close to A1 Garage Door Service?
Yes, The Camp Transformation Center and 3H Fitness are nearby gyms where customers can work out or attend fitness classes before or after their visit.