Business Details
About
Fireplace Contractor
The Fireplace People proudly provide expert fireplace services and accessories throughout South Jersey. Visit us at one of our two convenient locations in West Berlin and Marmora, NJ.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
439 reviews
5 stars
384
4 stars
25
3 stars3
2 stars
8
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and professional staff who provided excellent service and support throughout the buying and installation process.
Installation Quality
Many reviews highlighted the seamless and efficient installation process, with technicians demonstrating attention to detail and professionalism.
Product Selection
The business offers a wide variety of fireplace products, with customers appreciating the quality and selection available in the showroom.
Communication
Customers noted effective communication regarding appointments, product information, and installation updates, contributing to a positive overall experience.
Trustworthiness
The Fireplace People were recognized for their honesty and integrity, with many customers expressing confidence in their recommendations and services.
- WSweetzie soens1 day ago5.0The service and end result were superb Highly recommend, as a Designer I am a repeat customer John on route 9 outside of Ocean City is the Best !!!!!!!!!!!!
- RKRaymond Kuehner3 days ago5.0Everyone we dealt with was extremely pleasant and professional. During our service the tech put down cloths and was very organized and neat. Highly recommend!
- BBBob BookbinderJan 4, 20265.0The Fireplace People did a beautiful job installing our gas fireplace replacing our old wood burning one. We have been enjoying our gas fireplace all winter. Thanks Fireplace People!
- PCPat ColnaDec 30, 20255.0WE HAVE AN EXISTING FIREPLACE AND CALLED THEM BECAUSE OUR PILOT WASN'T WORKING & OUR PAST FIREPLACE STORE CLOSED UP. WE WERE EXTREMELY HAPPY; OUR LOGS WERE NOT EVEN IN PROPERLY. THEY FIXED ALL INCLUDING CLEANING AND NEW PILOT. ALSO, WE ARE HAVING THEM SERVICE OUR SON'S FIREPLACE. THEY ARE KNOWLEDGABLE AND ACCOMMODATING. WE REALLY LIKE THEIR SERVICE. AND YOU GET TO TALK TO A PERSON WHEN YOU CALL!!!!!!!
- MFMargot FerulloDec 12, 20255.0"I purchased an electric fireplace insert in the spring of 2024 and the entire process was easy and even pleasant. The variety of electric units at the Fireplace People store was very good and the sales people were actually very helpful with NO pressure to buy! I alsothought that pricing was very reasonable. I had a carpenter do the install as part of the construction of a wall unit in my TV room. The process was VERY easy and operation of the unit is very simple with...of course...a remote! My electric fireplace looks remarkably realistic and I've had seveal compiiments on it. The unit even throws off some heat making cold winter nights quite cozy. Overall, I am very happy with the insert and the Fireplace People made the purchase process quite pleasant and easy. Thanks!"
Frequently Asked Questions About The Fireplace People
Can a wood-burning fireplace be converted to gas?
Yes, converting a wood-burning fireplace to gas is a popular option due to improved efficiency and convenience. Natural gas is cost-effective and produces cleaner emissions compared to wood. It's essential to have a certified professional install the gas line to ensure compliance with safety codes and regulations.
What is the cost of heating a gas fireplace?
The cost of operating a gas fireplace depends on usage duration. Our experts estimate that a thermostat for 100,000 BTUs costs approximately $0.50 to run. For a 12,500 BTU fireplace, the hourly operating cost is about $0.12. Compared to wood-burning fireplaces, natural gas can provide up to 75% in cost savings.
Will a gas fireplace operate during a power failure?
Gas fireplaces equipped with a standing pilot light will continue to function during power outages, as they maintain a constant gas supply independent of electricity.
What are BTUs?
BTU stands for British thermal unit, a measurement of heat output. Generally, 10,000 BTUs can effectively heat an area of about 500 square feet. For more detailed information about fireplaces and BTUs, please contact The Fireplace People.
What is a direct-vent fireplace?
A direct-vent fireplace is a sealed combustion system that draws air from outside for burning and expels all smoke and vapor directly to the exterior of the building.
Can I use vented gas logs in a stove? In a fireplace? In a coal-burning fireplace?
Vented gas logs are designed for use exclusively in wood-burning fireplaces. They are not suitable for coal-burning fireplaces due to insufficient depth, and are not recommended for stoves because of safety concerns.
I am remodeling my basement; should I go with direct-vent or vent-free?
Direct-vent fireplaces offer an attractive appearance and efficient heating with minimal moisture output. Vent-free models provide substantial heat and aesthetic appeal, but may produce excessive heat if not properly sized for the room. When correctly matched to the space, a vent-free fireplace should not cause issues with heat or moisture. For personalized advice on fireplace selection, please consult our team at The Fireplace People.
Can a wood-burning fireplace be converted to gas?
Yes, converting a wood-burning fireplace to gas is popular for improved efficiency and convenience. A certified professional should install the gas line to meet safety codes.
What is the estimated cost of operating a gas fireplace?
Operating costs depend on usage. For example, a 100,000 BTU thermostat costs about $0.50 per hour, and a 12,500 BTU fireplace costs about $0.12 per hour. Gas fireplaces can save up to 75% compared to wood ones.
Will a gas fireplace work during a power outage?
Yes, gas fireplaces with a standing pilot light continue to operate during power failures since they have a constant gas supply independent of electricity.
What are BTUs and how do they relate to fireplace heating?
BTU (British Thermal Unit) measures heat output. Approximately 10,000 BTUs can heat around 500 square feet effectively. Contact The Fireplace People for more details.
What is a direct-vent fireplace and how does it operate?
A direct-vent fireplace is a sealed system that draws air from outside for combustion and vents all smoke and vapor directly outside, increasing safety and efficiency.
Does The Fireplace People offer delivery and curbside pickup?
Yes, The Fireplace People provide in-store pickup, curbside pickup, and delivery services for customer convenience.
What are the store hours for The Fireplace People in West Berlin?
The Fireplace People are open Monday through Saturday from 9:00 AM to 4:00 PM and closed on Sundays and specified holidays.
Where is The Fireplace People located, and what region do they serve?
They are located at 794 NJ-73, West Berlin, NJ 08091, serving the South Jersey region.
What nearby amenities are around The Fireplace People that customers might find useful?
Nearby are Garden State Tile for home renovation needs, Victory Bar and Grill if you'd like to dine nearby, and Full Circle Automotive for vehicle services—handy for customers visiting the store.
How can customers use nearby transit or local spots to access The Fireplace People?
Customers can visit local spots such as The Music Place for entertainment or Stellato Boys Produce for fresh groceries nearby, making a trip efficient and enjoyable when combined with a visit to The Fireplace People.