Brand Certified
The Fireplace People
4.7(460 reviews)
Certified by The Fireplace People • Mar 01, 2026
Business Details
794 NJ-73, West Berlin, NJ
08091, United States
Certified by The Fireplace People • Mar 01, 2026
(856) 214-2019
Certified by The Fireplace People • Mar 01, 2026
https://www.thefireplacepeople.com/
Certified by The Fireplace People • Mar 01, 2026
About
Certified by The Fireplace People • Mar 01, 2026
Fireplace Contractor
The Fireplace People proudly provide expert fireplace services and accessories throughout South Jersey. Visit us at one of our two convenient locations in West Berlin and Marmora, NJ.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by The Fireplace People • Mar 01, 2026
Hours
Certified by The Fireplace People • Mar 01, 2026
Reviews
4.7
460 reviews
5 stars
404
4 stars
26
3 stars3
2 stars
8
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and professional staff, highlighting their helpfulness and responsiveness.
Installation Quality
Many reviews noted the high quality and professionalism of the installation process, with technicians being organized and thorough.
Product Satisfaction
Customers expressed satisfaction with the variety and quality of products offered, particularly wood and gas fireplaces.
Communication
The business received positive feedback for its excellent communication throughout the purchasing and installation process.
Trustworthiness
Several customers mentioned the company's reliability and honesty, reinforcing their trust in the services provided.
- JBJim Bishop4 days ago5.0They installed my first wood burning stove. Very knowledgeable and helpful before amd after the sale. Install team was great also.
- SRS Roberts6 days ago5.0The staff are very knowledgeable and helpful. I was converting from a traditional wood-burning fireplace to a gas fireplace. I had a ton of questions, and I got a lot of patient care and information. I love the new fireplace!
- RDRobert DayFeb 22, 20265.0Our experience was excellent. There was a great many models to choose from. When there was an error found in the dimensions of the space for the fireplace, the company was able to install the model which did fit without delays. We have been enjoying our fireplace ever since, especially this cold winter!
- RMRobert W MarnieFeb 4, 20265.0We used the Fireplace people in multiple homes. First time from the Berline store (2 units in Mount Laurel) and recently Marmora for Wildwood Crest. Very happy with the tremendous customer service and installation crews. Highly recommend the Fireplace People Bob & Jackie Marnie
- WBWilliam BlakeFeb 3, 20265.0The Fireplace People are very helpful, knowledgeable and with competitive pricing. I have a wood fireplace insert with a blower. It is from the 1980s. The blower died and The Fireplace people investigated the model and contacted the west coast manufacture and had a brand new one sent to me and it works great. Very professional in a world that has lost that and I am a highly pleased customer.
Frequently Asked Questions About The Fireplace People
Can a wood-burning fireplace be converted to gas?
Yes, converting a wood-burning fireplace to gas is a popular option due to improved efficiency and convenience. Natural gas is cost-effective and produces cleaner emissions compared to wood. It's essential to have a certified professional install the gas line to ensure compliance with safety codes and regulations.
What is the cost of heating a gas fireplace?
The cost of operating a gas fireplace depends on usage duration. Our experts estimate that a thermostat for 100,000 BTUs costs approximately $0.50 to run. For a 12,500 BTU fireplace, the hourly operating cost is about $0.12. Compared to wood-burning fireplaces, natural gas can provide up to 75% in cost savings.
Will a gas fireplace operate during a power failure?
Gas fireplaces equipped with a standing pilot light will continue to function during power outages, as they maintain a constant gas supply independent of electricity.
What are BTUs?
BTU stands for British thermal unit, a measurement of heat output. Generally, 10,000 BTUs can effectively heat an area of about 500 square feet. For more detailed information about fireplaces and BTUs, please contact The Fireplace People.
What is a direct-vent fireplace?
A direct-vent fireplace is a sealed combustion system that draws air from outside for burning and expels all smoke and vapor directly to the exterior of the building.
Can I use vented gas logs in a stove? In a fireplace? In a coal-burning fireplace?
Vented gas logs are designed for use exclusively in wood-burning fireplaces. They are not suitable for coal-burning fireplaces due to insufficient depth, and are not recommended for stoves because of safety concerns.
I am remodeling my basement; should I go with direct-vent or vent-free?
Direct-vent fireplaces offer an attractive appearance and efficient heating with minimal moisture output. Vent-free models provide substantial heat and aesthetic appeal, but may produce excessive heat if not properly sized for the room. When correctly matched to the space, a vent-free fireplace should not cause issues with heat or moisture. For personalized advice on fireplace selection, please consult our team at The Fireplace People.
Can a wood-burning fireplace be converted to gas?
Yes, converting a wood-burning fireplace to gas is popular for improved efficiency and convenience. A certified professional should install the gas line to meet safety codes.
What is the estimated cost of operating a gas fireplace?
Operating costs depend on usage. For example, a 100,000 BTU thermostat costs about $0.50 per hour, and a 12,500 BTU fireplace costs about $0.12 per hour. Gas fireplaces can save up to 75% compared to wood ones.
Will a gas fireplace work during a power outage?
Yes, gas fireplaces with a standing pilot light continue to operate during power failures since they have a constant gas supply independent of electricity.
What are BTUs and how do they relate to fireplace heating?
BTU (British Thermal Unit) measures heat output. Approximately 10,000 BTUs can heat around 500 square feet effectively. Contact The Fireplace People for more details.
What is a direct-vent fireplace and how does it operate?
A direct-vent fireplace is a sealed system that draws air from outside for combustion and vents all smoke and vapor directly outside, increasing safety and efficiency.
Does The Fireplace People offer delivery and curbside pickup?
Yes, The Fireplace People provide in-store pickup, curbside pickup, and delivery services for customer convenience.
What are the store hours for The Fireplace People in West Berlin?
The Fireplace People are open Monday through Saturday from 9:00 AM to 4:00 PM and closed on Sundays and specified holidays.
Where is The Fireplace People located, and what region do they serve?
They are located at 794 NJ-73, West Berlin, NJ 08091, serving the South Jersey region.
What nearby amenities are around The Fireplace People that customers might find useful?
Nearby are Garden State Tile for home renovation needs, Victory Bar and Grill if you'd like to dine nearby, and Full Circle Automotive for vehicle services—handy for customers visiting the store.
How can customers use nearby transit or local spots to access The Fireplace People?
Customers can visit local spots such as The Music Place for entertainment or Stellato Boys Produce for fresh groceries nearby, making a trip efficient and enjoyable when combined with a visit to The Fireplace People.
Brand Certified Facts from The Fireplace People
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Certified March 01, 2026Yext Knowledge Graph
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