At Wren, we like to do things a little differently. We work with you from start to finish, to make sure we create your dream kitchen at the right price for you. We call this The Wren Way.
Writing this review on behalf of Designer Muna Irsheid at the Union, NJ showroom. From the moment we stepped into the showroom, Muna was attentive, courteous and overall a delight to work with. We went through several interations of our design until my wife and I reached the perfect render. Muna provided great insights and design choices and was super patient throughout the process. We never felt pressured or got the feeling we were being upsold at any point. We did have some challenges through the construction process, but Muna remained our constant point of contact, often being the only person that would respond, even on her days off. She was a great advocate for us and made things right even when Wren customer service personnel was non-existent. A major flaw this company needs to work on. My thanks to Muna for her amazing support and kindness. Definitely the designer you want on your project. Hopefully she gets the recognition she deserves for a job well done. 👏
YH
Yonyie Hewell
Mar 18, 2026
5.0
Wren Kitchens, Union NJ
Jocelyn was an absolute pleasure to work with. She was friendly, calm, patient, and incredibly helpful from start to finish. Her product knowledge was impressive, and she explained everything clearly without ever making me feel rushed. She truly listened and helped bring my dream kitchen to life even beyond what I originally envisioned. If you’re visiting Wren Kitchens in Union, ask for Jocelyn.
PP
Paul Paternina
Mar 16, 2026
5.0
We were so fortunate to get paired up with Jocelyn.
She made our kitchen renovation experience truly wonderful. She was incredibly knowledgeable, patient, and attentive throughout the entire process, taking the time to answer every question and guide us through all the details. Jocelyn went above and beyond for us. She made what could have been a stressful project feel smooth and exciting, and we’re so grateful for her support and expertise. I highly recommend working with her if you’re planning a new kitchen.
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Faris Asmar
Mar 14, 2026
5.0
We had an exceptional experience with Wren Kitchens in Union, NJ and working with Muna made all the difference.
From the start, Muna brought a level of experience, design knowledge and professionalism that immediately gave us confidence. She has a real eye for interior and kitchen design, and she made the entire process feel polished, thoughtful and genuinely enjoyable. What could have felt overwhelming ended up feeling exciting and easy.
The finished kitchen is absolutely beautiful. The quality is evident, the design feels elevated and the end result truly exceeded our expectations. It has the look and feel of a luxury kitchen, and we’re incredibly pleased with how everything came together.
One of the things that really stood out to us was Wren’s use of technology. The virtual reality experience was impressive and incredibly helpful, and the showroom itself is beautifully done. It allowed us to truly visualize the space and feel confident in the decisions we were making. That level of innovation and presentation really sets them apart.
This was one of the best showroom and design experiences we’ve had. Wren made the process feel seamless, inspiring and high-end from beginning to end. We’re so happy with our new kitchen and very grateful to Muna for bringing the vision to life.
Highly recommend Wren Kitchens in Union, and especially Muna.
CR
Carlos Reyes
Mar 13, 2026
1.0
To anyone thinking of buying cabinets from this chain. Please dont. The quality is so bad cheap material worst than ikea furniture. Customer service, delivery people all of it are the worst. I spent $10000 to renovated my kitchen waited over a month! To get the cabinets finally when they arrived, the delivery people didnt even want to get off the truck claim theres no parking ( we had a snow storm 3 days ago ) my driveway was completely clear if my wife didnt beg them to deliver they would leave. Cabinets arrived not wrap bunch of missing pieces and damaged. Customer service are the worst ive seen they wanted to delivered my new pieces in 3 weeks ! I needed them right away to get the kitchen done after getting mad they told me ok week and half will delivered. I got em yesterday and again missing trim pieces and all. Do not even consider buying from this chain. Is a complete rip off.
At Wren Kitchens, you can choose installation from our installation service partner, or we'll supply your kitchen to install yourself. Either way, you'll have all the documentation you need.
How quickly will you be able to deliver my new kitchen?
Once you have discovered your dream Wren Kitchen and placed your order, we will aim to deliver your kitchen within four weeks. If you have opted to use our installation service partner this lead time will be subject to your installer availability. A number of our kitchen ranges also have an expedited 7 day delivery service available, to find out more, please discuss directly with your designer.
After you have confirmed when you would like to receive your new kitchen, our Customer Support team will contact you seven days before your delivery to confirm the day we are in your area and provide a delivery time slot.
Do you offer a free design service?
Yes, we offer a completely free service to design your kitchen. You will have a personal meeting with one of our designers, who will produce a computer-generated 3D plan of your room based on your ideas, showing how all the elements fit together and work in your unique space. It couldn't be easier.
Do you offer a home measurement service?
Yes, one of our specialist measure techs will visit your home to measure your room and identify utilities and services. It is a non-invasive survey meaning they will not move any floor coverings or fixtures during their visit.
The home measure will typically take between 30-60 minutes. Your measurements will then be sent back to your Wren Designer, and we will be in touch to arrange a Design Appointment in one of our showrooms at a time that suits you.
Do you offer a guarantee on your kitchens?
We're proud to offer a limited lifetime warranty on all our cabinets, which means that for as long as you own the home with your Wren kitchen in it, it's under warranty. Our warranty begins on the day we deliver your kitchen to you and ends on the day that you move out.
Do Wren Kitchens provide samples?
Here at Wren, you will see that we have an extensive range of colours, finishes and styles to suit everyone. If you would like to purchase a sample this can be done through your local showroom. Use our Wren Kitchens showroom finder to find a showroom near you.
What is and isn't included in Wren installation?
The installation service includes the installation of cabinets and countertops only. Wren will install any appliances purchased from Wren into the correct aperture or opening, but this does not include connections. This work must be carried out by a fully licensed and competent person.
The installation quote does not cover any building works including flooring, plastering, tiling, or any other electrical or gas works. The installer may be able to complete this work in which you would need to discuss this directly, please be aware Wren would not be liable for such works.
What are additional works?
Additional works are agreed between you and your installer, this would include gas hob connection, water connection and any electrical work that may be required within your kitchen.
Does the installation service include additional works?
The installation service does not include any additional works, however, your contractor may be able to quote you for any additional work privately. This would need to be discussed with your contractor directly.
What preparation do I need to do ahead of my installer arriving?
Your appointed installer would require there to be a clear working space, ensuring all cabinets are emptied prior to the kitchen removal and ensure any necessary additional works are carried out prior to your kitchen installation.
Can I track my FedEx delivery?
A tracking number will be provided on the day of your delivery and can be tracked on the FedEx website.
Who can accept my delivery?
Anyone over the age of 18 will be able to accept the delivery on your behalf.
Can I request a time slot for delivery?
All our deliveries are routed in the most efficient and economical way; therefore, we are unable to always confirm your preferred time slot. Our Customer Support Team will endeavour to provide a delivery time frame 2-3 days prior, and our team will also contact you on the day with an estimated time of arrival.
What is a solid surface countertop template?
If you have purchased Quartz, or Granite countertops a template appointment will be required. This is the process of measuring up for your solid surface. The template forms a plan for us to be able to produce the countertops that are completely bespoke to your kitchen.
How long does the template and installation appointment take?
Typically, a template appointment takes between 1–3 hours. This is dependent on the size and design of the kitchen. The installation will take between 2–3 hours, also dependant on the size and complexity of the kitchen design.
Can I make changes after my template appointment?
Once the template has been completed changes cannot be made. It is vital you are on site for your template so you can confirm any changes, this allows our team to begin production of your countertops as quickly as possible.
Can I have a sooner template appointment?
All template appointments are booked in advance to your kitchen delivery directly with the countertop supplier. Should your template date need amending we will always try to accommodate where possible dependent on availability.
What is the lead time between my template appointment and the installation of my countertops ?
Our Quartz and Granite countertops can take up to 14 working days from the date of your template until completion. After the template appointment, you will be provided with an installation date to allow you to keep up with the progress of your order.
What countertops do Wren Kitchens provide?
Our countertops come in a range of different materials, from laminate to luxury materials such as Granite and Quartz. Our Quartz countertops are perfect for every home, or our real wood Timber countertops are a great option for adding a unique charm to your kitchen.
When do I need to pay?
A 10% deposit is required when your order is placed. The remaining balance will be required 28 days before delivery of your kitchen. We also offer different ways to finance your kitchen remodel, visit our finance page for further details.
Do Wren offer any finance options?
Yes, we offer a number of flexible finance options. Please visit our finance page for further details.
What type of payment methods do Wren accept?
We can accept the following card types, Visa, Mastercard, American Express, and Discover. You can also pay by cash, check, or wire payments.
Do Wren Kitchens accept sales tax exemption forms?
Sales Tax exemption can be accepted for resale (customer who plan to sell-on the goods they purchase) or charitable reasons such as schools, churches and charity organizations. An acceptable sales tax exemption form must be provided.
What are the contact details for Wells Fargo?
Contact Number: 1-877-805-7744 OR 800-459-8451
What is my finance number for Wells Fargo?
Once your credit application is approved you will receive a Wren Credit Card (underwritten by Wells Fargo) in the mail within 7-10 days. This card will have your 16 digit account number which you will need when contacting Wells Fargo to discuss anything related to your kitchen financing. You will also be provided with your 16 digit account number at the time your application is approved. Please write this number down and keep it in a safe place for use until your credit card arrives.
Do you offer an installation service for the kitchens?
Yes, you can choose installation from our installation service partner, or we can supply your kitchen for self-installation with all necessary documentation.
How quickly can I expect my new kitchen to be delivered?
We aim to deliver your kitchen within four weeks after your order. Expedited 7-day delivery is available for some ranges, subject to installer availability.
Is there a free kitchen design service available?
Yes, we offer a completely free design service with a personal meeting and a computer-generated 3D plan to visualize your kitchen.
Do you provide a home measurement service before design?
Yes, a specialist measure technician can visit your home for a non-invasive survey to take accurate measurements before your design appointment.
What kind of warranty do Wren Kitchens offer?
We offer a limited lifetime warranty on all cabinets covering ownership duration from delivery until you move out of the home.
What payment methods does Wren Kitchens accept?
We accept Visa, Mastercard, American Express, Discover, cash, check, and wire payments.
Are there financing options available for kitchen purchases?
Yes, we offer several flexible finance options. Please visit our finance page for more details.
What nearby places can I visit before or after shopping at Wren Kitchens?
Nearby, you can visit Party City for party supplies, Panda Express for quick Asian food, or Starbucks for coffee. These spots offer convenient options to complement your visit.
Is there accommodation nearby if I am visiting from out of town?
Yes, nearby hotels include Travelodge, Clinton Manor Hotel Union, and The New Clinton Manor Banquet Hall for convenient lodging.
Where can I find automotive services near Wren Kitchens?
You can find nearby automotive services such as Route 22 Auto Center LLC for repairs, Open Road Subaru for car purchases, and Chevrolet Service Center for vehicle service needs.
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