Business Details
About
Carpet InstallerCarpet StoreFlooring ContractorWood Floor Installation ServiceRug StoreBlinds ShopTile ContractorAvalon Flooring
Avalon Flooring in Toms River offers a comprehensive selection of home design products, including hardwood, laminate, & vinyl flooring, tile, natural stone, carpet, custom area rugs & runners, bathroom furniture, and window treatments. Enjoy professional, warranty-backed installation, free measuring services, and team members dedicated to every step of your project.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.7
239 reviews
5 stars
210
4 stars
13
3 stars2
2 stars
5
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and professionalism, particularly highlighting individuals like Gina, Donna, and John.
Installation Quality
Several reviews noted that the installation process was handled professionally and efficiently, with many customers expressing satisfaction with the final results.
Product Selection
Customers appreciated the wide variety of flooring and tile options available, often mentioning the assistance they received in selecting the right products.
Pricing Concerns
Some customers felt that the pricing for installation was higher compared to competitors, leading them to seek alternatives.
Mixed Experiences
While many reviews were positive, a few customers reported issues with order fulfillment and installation, indicating inconsistency in service.
- PVpatricia goya valdesJan 3, 20265.0Christine was excellent to work with. She understood our needs and expertly offered suggestions that helped us decide on the best carpet for our home in Normandy Beach. 10/10 recommend
- JKJenna KimmerleJan 1, 20265.0Great experience from the time we went to look at carpet to installation. Timely answers, great service, and willing to work with our price point. Definitely recommend!
- RZRay ZDec 29, 20255.0The service and attention that I received while I was picking out my carpet was outstanding. The installation and professionalism of the installers was among the best I have ever gotten from a company.
- JTJennifer TJul 26, 20251.0Dont go. They'll oversell you on material, possibly order the wrong kind, then claim you had a special order and refuse to allow you to return a thing. All the Avalons are in contact with each other. They dont give you all the information but they'll smile until it hurts and rip you off. Go somewhere else and save yourselves the headache
- RSRyan SchroderDec 3, 20195.0Service was excellent. Kelley was very helpful with picking the perfect tiles for our kitchen remodel. She was kind and patient through the whole process. 10/10 would recommend.
Frequently Asked Questions About Avalon Flooring - Toms River, NJ
Do you do installations?
Yes, we can install new products from our showrooms with our certified installers. Avalon Flooring installations are always completed by insured subcontractors who understand the latest installation methods for all of our products for smooth installation in your home.
Do you offer free measuring services?
Yes, we offer free measuring services for our customers. Once a customer visits a showroom or completes a virtual consultation and makes selections, one of our professional estimators will visit the home to properly measure the space for the selected materials.
Do you charge for installation?
A: Yes, there is an additional charge for installation of any of our products. One of our store associates can help you understand the fee involved for your specific installation.
Can I send someone to shop “in-store” for my customer?
We welcome customers for in-store and virtual consultations for all flooring projects. Our store associates are happy to help you make your selection and to answer any questions you may have about your flooring project.
Do you carry felt under-padding for area rugs?
Yes, we carry synthetic felt under-padding for your area rug. Visit one of our showrooms for our full selection of area rug under-padding.
Are rug remnants for sale? Do you have a good supply of remnants and bound area rugs?
We carry remnants in our Rio Grande, NJ and Toms River, NJ showrooms. We also offer a full selection of ready-made rugs as well as an opportunity for custom rugs from a wide variety of vendors and brands.
Do you carry Tec grout?
Yes we do! Please visit your local showroom to view our selection of Tec grout.
Do you carry grout and mortar?
Yes, we carry a wide range of installation materials, including grout and mortar. We are a full stocking dealer of your most common grout and mortar brands, including TEC, Schluter, Wedi and more.
Do I need an appointment to talk to a store associate about my flooring or window project?
Appointments are not required in our showrooms and we do accept walk-ins. However, we do recommend making an appointment to speak with one of our store associates if you plan to arrive during peak visiting hours. Call your local showroom for an appointment.
Do you sell vinyl plank flooring?
Yes, we carry a variety of vinyl plank flooring options. To see our full collection, visit our website at https://www.avalonflooring.com/products/vinyl/plank or visit one of our showrooms.
Do you sell stair treads and runners?
Yes, we sell custom runners for your staircases. We also carry a selection of wood-look stair treads that coordinate well with our flooring options. We do not carry carpet stair treads at this time.
Do you carry indoor and outdoor carpeting?
We carry both indoor and outdoor carpeting. To see our selection of indoor carpeting, you can visit our website at https://www.avalonflooring.com/products/carpet. To see our selection of carpet suitable for outside use, you should visit a showroom near you.
Do you take credit cards?
Yes, each of our showrooms accepts all major credit cards as payment, including Visa, Mastercard, and American Express. Please call your local showroom if you have any questions.
Do you do floor repairs?
In the case of any error made during installation of an Avalon Flooring project, we can follow up with necessary repairs. We do not offer general floor repair services.
Do you do floor refinishing?
We do not offer floor refinishing services.
Do you do carpet stretching?
We offer stretching for carpet that was originally installed by the Avalon Flooring team. Our carpet stretching services are available for a fee. Call your store associate or local showroom for details.
What is your return policy for excess products (i.e. tile, laminate planks, etc.)?
We have specific return policies for different products. For details, please visit https://avaloncustomersupport.zendesk.com/hc/en-us/articles/360035204814-What-is-the-return-policy-
Do you provide samples to bring home for review?
Many of our products do have samples that can be brought home. Depending on the product, you may be able to take those samples home the same day, or we may have to ship them to your home. For example, for hardwood, laminate, and vinyl we offer $5 samples that can be shipped directly to your home, while carpet samples are often available in store for customers to take home.
Can I place an order online?
At this time, we do not handle online orders. We encourage you to take a first look at our website to view the products we offer, and then to visit a showroom to see the products in person and make your selection.
What types of flooring do you carry?
We carry a wide range of carpet, tile, natural stone, hardwood, laminate, and vinyl flooring. We also carry area rugs, window treatments, and bathroom vanities to complement your home. Browse our website at https://www.avalonflooring.com or visit a showroom to see available flooring options.
What brands of window treatments do you carry?
All of our window treatments are made by Hunter Douglas, a leading window treatment brand with a variety of styles. Browse our website at https://www.avalonflooring.com/products/window-treatments for our full selection.
Does Avalon Flooring in Toms River offer installation services?
Yes, Avalon Flooring provides installation services done by insured certified subcontractors using the latest methods, ensuring smooth installation with a 3-year warranty.
Is free measuring service available at Avalon Flooring - Toms River?
Yes, free professional measuring services are offered after product selection via showroom visit or virtual consultation to accurately measure your space.
Do I need an appointment to visit Avalon Flooring in Toms River?
Appointments are not required and walk-ins are welcome, but it is recommended to schedule during peak hours by calling the showroom.
What types of flooring and products does Avalon Flooring - Toms River carry?
They offer a wide range of carpet, hardwood, laminate, vinyl, tile, natural stone, custom area rugs, stair runners, bathroom vanities, and window treatments.
Does Avalon Flooring accept credit cards for payment?
Yes, all major credit cards including Visa, Mastercard, American Express, Discover, and financing options are accepted.
Can customers bring samples home from Avalon Flooring to review?
Many products have samples available for home review. Some can be taken home immediately, others can be shipped; for example, hardwood and vinyl samples are $5 and shipped.
What brands of window treatments are available at Avalon Flooring in Toms River?
All window treatments are made by Hunter Douglas, a leading brand with a variety of styles.
What nearby places can customers visit when visiting Avalon Flooring in Toms River?
Customers can visit nearby places like Wawa for coffee, Band Wagon Diner or Mr. Breakfast for meals, and Gilford Park for outdoor activities.
How can nearby medical services support customers visiting Avalon Flooring?
Nearby dental offices like Advanced Smile Dentistry and David Basar DDS are close by, useful for customers needing dental care before or after their visit.
Are there convenient financial services near Avalon Flooring in Toms River?
Yes, a PNC ATM is nearby for easy access to cash and other banking needs when visiting Avalon Flooring.